Shipping Protection & Warranty

The app doesn't offer a way to turn off for digital items. Developers keep telling me they fixed the issue and each time I got back to say nope it's not fixed. This has gone on for the past month. Very frustrating.

***WARNING*** I have no idea how this have 5 stars by so many people unless it is fraudulent... I went to each and every store I could identify in the first three pages of feedback and did not find ONE single shop that was using this app. This search was done after installing the app and then it being riddled with problem after problem of not computing correctly, not defaulting to enabled or disabled, and a few others. I am almost speechless on how this is so bad, I can't find anyone that left a glowing review that is using it, and how off it really was. Maybe they'll get it right in the future but this was nothing but disappointment and a waste of time for us. I might suggest trying to go to some of the glowing reviews in the feedback and finding their shopify store, adding a part of two to the cart and checking out... see if they are really using this app after leaving a 5 star review. It feels staged at this point.

I asked the team to add the widget to our cart drawer and got a quick response back that said they would install it within 24 hours. 48 hours later I emailed and got no response, and now it seems they have totally ghosted me. Theres other apps that do the same thing, guess i'll use one of those.