Reseñas (198)
Refinar
-
Por calificación
Smooth & fast support team!
Thanks so much for the review! We're always happy to help!
Awesome app, excellent support team too.
Thank you so much for this review! We're really happy to hear that you've had a great experience with the app and our team so far!
Intelligems and Chris have been amazing to work with since the moment we got started with them. From helping get us properly setup, to making sure our tests are working properly and all the technical and other questions we've had!
Really amazing support and can't wait to run more A/B tests.
Really appreciate you sharing this feedback! We're so happy to hear that our team has been helpful getting you started with Intelligems -- that's why we're here. Can't wait to see what you test next!
Great software that we've used many times and has continued to evolve and surpass expectation with new tools like Personalization and Klaviyo Integration. We have used it to provide data before making big decisions around programs, shipping costs, designs, etc....Great service and support staff, too. They don't leave you hanging after you sign an agreement and just point you to an FAQ for support, but actually provide meaningful help when you need it.
Thank you so much for this amazing review! Helping teams make smarter, data-backed decisions is exactly why we built Intelligems, so it’s awesome to hear it’s making an impact across your programs, shipping, and design. Also really appreciate the shoutout to our team -- we take a lot of pride in our hands-on support!
We’ve had a great experience with Intelligems so far. The platform itself is powerful and easy to use, but what really takes them to another level is their customer service. They are fast, knowledgeable, and truly helpful. It’s rare to find a team this responsive and invested in your success. We highly recommend the app and their team!
Thank you so much for the kind review! Great to hear the platform has been both powerful and easy to use, and that our team has made a difference. That’s exactly what we aim for!
Fantastic app for running A/B tests, especially if you’re not a developer. Setup is straightforward, and it’s easy to launch and manage tests without much technical knowledge.
You can break down performance by device, landing page, new vs returning visitors, and more. That makes it much easier to understand where a test is working, not just the headline result.
One thing I’d recommend: take a bit of time to understand how A/B testing actually works beforehand. Concepts like statistical significance and false positives matter more than most people think. It’s very easy to call a winner too early if you’re not careful (I made that mistake several times).
Overall, a very powerful tool once you know how to interpret the results properly.
Thank you for such a detailed and thoughtful review! We’re really glad to hear the platform feels accessible without heavy technical lift, and that the segmentation is helping you get deeper insights beyond top-line results. We’re always working on helping our customers make confident, data-driven decisions. Excited to keep supporting your experimentation journey!
We love working with Intelligems! The team is always so helpful when we're trying to figure out how to set up a tricky test and the depth of reporting and analysis is great! I've worked with other testing platforms in the past and am happiest with Intelligems.
Thank you so much for the kind words! We really appreciate you taking the time to share your experience. It’s awesome to hear that our team has been able to support you through more complex tests -- that’s exactly what we’re here for. We’re also glad the reporting and analysis are helping you get the insights you need. We’re grateful to be part of your testing workflow and look forward to continuing to support you!
Great app, great service from the team and an engineering team that actually listens to customer feedback!
Headless support too. Overall great!
Thank you so much for the kind words! We're thrilled the app and team have been a great experience — we'll always be listening to feedback!
Great tool but impossible to get a response from support to upgrade our plan. 4 requests in 10 days, still waiting.
Hi Martin, thank you for your feedback, and we're really sorry for the frustration here. We've been trying to get in touch with you, but it looks like our replies may not be reaching you (they could be getting filtered to spam). If our emails still aren't reaching you, we also offer support via Slack -- you can set this up in the Integrations section of your Intelligems account.
We definitely want to help you get set up on the Intelligems plan that best fits your needs! If you're open to it, you can book a call with our team at the link below. We hope to connect with you soon!
https://www.intelligems.io/book-a-demo
This has been a great app for all our A/B testing purposes and has a very intuitive and clean dashboard with options for customization. We recently ran into an issue where data on our landing page split test was not matching up with our store data. Upon opening a support ticket, Mike was extremely helpful and responsive, asking good follow up questions to get to the root issue. It turned out it was an issue in our store's code, but Carolyn and the Intelligems engineering team went above and beyond by taking the time to examine our site and not only quickly found the issue, but also fixed it that same day. Our test is running smoothly now and we plan to continue using this app for all our A/B testing needs.
Thank you so much for the thoughtful review! We’re thrilled to hear that Intelligems has been a strong fit for your A/B testing needs and that you’re enjoying the dashboard and customization options. Our team truly cares about digging in, asking the right questions, and making sure everything runs smoothly as quickly as possible.
We really appreciate your partnership and look forward to continuing to support your testing and growth. If you ever need anything, we’re always here to help!
