Paid over $4000 to have a custom solution created for printing and shipping. Over 6 months on and the solution is still horribly buggy and overall isn't up to what's on offer from other software out there that integrates with eParcel.

I understand that it hasn't been easy for their team given the constraints of the eParcel system and a lack of dev environment, and the team have been reasonably responsive to issues, however I've now wasted hundreds of hours and thousands of dollars to be left with a solution that's still not up to standard and doesn't do many of the things I was originally told it would.