Reviews (277)

Overall rating
4.2
Counts per rating level
  • 78% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 10% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting sales and customer engagement through WhatsApp. Key features include automated messages, abandoned cart reminders, and cash-on-delivery confirmations, which enhance transaction recovery. It also offers bulk campaigns, shared inboxes, and catalog updates. Users appreciate its ease of use, seamless Shopify integration, and responsive customer support, which provides quick resolutions and detailed setup guidance.

April 1, 2025

Upped charges with no notification, app and website never gave me a single notification and therefore all the money I spent was a waste. Continued to charge me even while I was in touch with them regarding this issue and refused to refund. Scam of a company and 0 customer service.

One Source Medical Supplies
United States
Over 2 years using the app
November 8, 2025

I don't understand why I have to delete the WhatsApp Business account from my phone number in order to link it with you? What is the reason?

IVORYNN
United States
3 days using the app
October 20, 2025

Doesn't work and I'm trying to reach support and they do not reply. Not recommended.

Strips.bo
Bolivia
About 1 hour using the app
March 27, 2025

They are leaking and selling data to other brands in same category. We have first hand experience this post installation of the application.

Bibliophiles
India
15 days using the app
January 10, 2025

No customer service at all.
its been 10days and still it doesn't sync fully. You can not contact customer support because there is no such option. only option is automated chat which gives useless help article links.

Merlion Naturals
India
10 days using the app
Edited September 11, 2023

wrost app

Govindjee
India
Over 1 year using the app
Edited September 25, 2023

Not at all professional attitude, team is not bother after mailing them number of times. The prtheir connected platform is also not working properly.

INDIA CUISINE
India
9 months using the app
November 23, 2022

This is the worst app I try in my business and I lose more than 1000 customers because of app errors and delays.
every day they send new updates.
I'm telling you this app destroys your business and losing your money ... any time I ask them for help no one responds. bad bad bad

DERAKBIKES
United Arab Emirates
7 months using the app
Edited August 4, 2023

your app is not opening, lagging in some actions. cant even sign in. please provide an update, have complained about it too. completely useless now the basic use case of the app which is abandoned cart and order intimation step by step is not getting fullfilled . NO SUPPORT OR NOTHING FROM THERE SIDE

Elyment Fashion
India
7 months using the app
Edited February 27, 2024

most of the errors in the catalog in conversion and integration are not available on the whatsapp help icon on home or every page this one is a solution or problems ? 

Kansawala
India
6 months using the app