The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
This is a fantastic app! Don’t be fooled by their lack of reviews - they are newcomers innovating the review/user-generated content space. Getting to actually see/hear my customers react products is a priceless experience. Better yet, all that you have to do is set up the questions and Intercept take care of all the heavy lifting, automatically asking each one customers for a video review. 5/5 would HIGHLY recommend for anyone looking for an easy way to collect authentic, UGC. Thank you Intercept!