리뷰 (13)

전체 평점
1.5
평점 수준당 개수
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  • 평점의 31%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
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  • 평점의 54%가 별 1개입니다
2024년 10월 5일

Intercom itself is great, although it's geared more towards SAAS than e-com, it still provides more value than Gorgias imo. The actual integration however is pretty poor, lacks features and the worst part is it really slows your site loading times down by a considerable amount. Fix the loading issues and its probably a 4 or 5*

meraki.
영국
앱 사용 기간 2년 초과
2024년 7월 30일

Make the website super slow, and lack integration parameters. Please make it better for Shopify!

Walleu
포르투갈
앱 사용 기간 9개월
2024년 5월 21일

Currently listed as 'Unsupported' within Shopify.

Flight Panels
영국
앱 사용 기간 대략 1년
2017년 5월 6일

App doesn't even successfully load/install/connect. I'm receiving an error message stating they are experiencing technical difficulties.

Pure Hearts International
미국
앱 사용 기간 1년 초과
2017년 1월 10일

It does not work. The intercom people are very nice to continue extending my free trial but I have been waiting for over 2 months for this integration to be fixed. The existing customers in Shopify do not sync with the app. If you do not have Shopify premium, you cannot export a lot of the relevant information to be uploaded into intercom. That data such as user created date, etc. is the benefit ...

Hello Greenpeacookie Com
미국
앱 사용 기간 7개월
2017년 7월 8일에 편집됨

Great app but poor implementation. Its great to use as a messaging tool + the help desk is great but it lacks some features. For example, if you think you will be able to replace your mail box entirely, you simply cannot. With intercom you are able to respond to requests but lets say you simply want to write a new email message to someone who did not previously message you, you simply can't.

Also ...

Leapchic
미국
앱 사용 기간 대략 2개월
2016년 9월 28일에 편집됨

We really wanted to use this app but it's a VERY POOR implementation.

1) It imports ALL Shopify accounts, even users that never visited or logged into our website. This is great for their pocket but not an accurate user count. We use 3rd party selling channels (like Amazon) and have those orders imported into Shopify. Intercom imports these @amazon.com accounts, even though they state they only ...

Bariatricpal
미국
앱 사용 기간 6일