Intercom: AI Customer Service

Intercom: AI Customer Service

価格設定
月額$39から。 無料体験あり。
ハイライト
最新テーマに対応
評価
3.9 (13)
開発者
Intercom

Intercom Suite: An AI Agent and Help Desk built specifically for customer service excellence

Connect to Intercom to enable customers to self-serve and check the status of their order, right inside your product. By simply entering their email or order number, your customers can proactively check their order status , reducing the volume of questions your support team receives. Your support reps can also view order details right from the Intercom Inbox during live conversations, letting them handle inquiries quickly.

Connect to Intercom to enable customers to self-serve and check the status of their order, right inside your product. By simply entering their email or order number, your customers can proactively check their order status , reducing the volume of questions your support team receives. Your support reps can also view order details right from the Intercom Inbox during live conversations, letting them handle inquiries quickly. さらに表示する
  • Allow customers check their order status right from the Messenger
  • Reduce customer questions by providing self-serve order information
  • Save your support team time with order details in the Inbox
ハイライト
最新テーマに対応

言語

英語

このアプリは日本語に翻訳されていません

連携対象システム・アプリ

  • Salesforce
  • Facebook
  • Twitter
  • Slack
  • Github
  • zendesk

価格設定

Shopify請求書とは別に、Intercomによる外部請求がある場合があります。 詳しくはこちら

Essential

$39 /月

または$348/年で26%お得

per seat

  • Customer support for small businesses

14日間の無料体験

Advanced

$99 /月

または$1,020/年で14%お得

per seat

  • Powerful AI features for growing teams.

14日間の無料体験

Expert

$139 /月

または$1,584/年で5%お得

per seat

  • Security and reporting for larger teams.

14日間の無料体験

すべての料金はUSDで請求されます。 定期請求と使用料に基づく請求は、30日ごとに行われます。 すべての価格オプションを見る

レビュー (13)

総合評価
3.9
評価レベルごとの件数
  • 評価の31%は5つ星です
  • 評価の38%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の31%は1つ星です
2025年6月11日

The multistore beta is working great and will be a huge asset as we continue expanding globally.

That said, there are a couple of areas that could be improved:

It would be helpful to have clearer visual distinctions—such as more detailed labels or color-coding—between stores.

When creating new orders through Intercom, there’s currently no way to enter or select a customer address, which can lead to fulfillment delays.

Looking forward to future updates—this has the potential to be a game-changer for our operations.

easyplant
アメリカ合衆国
アプリの使用期間:約4年
2025年5月19日

This is a great app. The main downside for us is that we can't connect multiple stores to our single Intercom instance, but I know that Intercom is working on improvements for that at the moment. Looking forward to when we can connect everything up!

Bailey Nelson Australia
オーストラリア
アプリの使用期間:2年弱
Intercomが返信しました 2025年6月12日

Thanks so much for the kind words and for using Intercom! We’re excited to share that multi-store functionality is now live—you can now connect multiple Shopify stores to a single Intercom workspace. We appreciate your patience and support as we rolled this out. If you need any help getting set up, don’t hesitate to reach out to your account manager to enable this for you!

2025年6月3日

The multistore beta works fantastically and makes Intercom a fantastic option for ecom companies with many stores.

However, I see options for improvement:
- Displaying delivery address for an order details without requirement to go to Shopify
- A more clear and legible product list in the order
- Refunding and cancelling without having to leave Intercom
- Creating new orders doesn't allow to enter or select address for the customer

I think the UX side can be improved significantly but the functional side of importing data from multiple stores in the beta works without any bugs and glithches.

Meroda Cosmetics
オランダ
アプリの使用期間:7日
2025年5月20日

Great app which helps us getting more information about Shopify orders right from Intercom

Perifit (France)
フランス
アプリの使用期間:3年弱
2025年5月20日

Easy and seamless integration. Great for support team to quickly and easily ingest and reference all shopify order details.

VapeTM
アメリカ合衆国
アプリの使用期間:3ヶ月

サポート

アプリサポートはIntercomによって提供されています。

リソース

この開発者は日本語での直接的なサポートを提供していません。

開発者

Intercom

55 2nd St, 4th Fl., San Francisco, CA, 94105, US

公開日

2016年8月31日

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