Intercom

Intercom

요금제
무료 설치
평점
2.0 (11)
개발자
Intercom

Engage and support your customers in real-time with friendly live chat and targeted messages

Connect to Intercom to enable customers to self-serve and check the status of their order, right inside your product. By simply entering their email or order number, your customers can proactively check their order status , reducing the volume of questions your support team receives. Your support reps can also view order details right from the Intercom Inbox during live conversations, letting them handle inquiries quickly.

Connect to Intercom to enable customers to self-serve and check the status of their order, right inside your product. By simply entering their email or order number, your customers can proactively check their order status , reducing the volume of questions your support team receives. Your support reps can also view order details right from the Intercom Inbox during live conversations, letting them handle inquiries quickly. 더 보기
  • Allow customers check their order status right from the Messenger
  • Reduce customer questions by providing self-serve order information
  • Save your support team time with order details in the Inbox

출시됨

2016년 8월 31일

언어

영어

이 앱은 한국어로 번역되지 않았습니다

범주

다음과 호환:

Salesforce, Facebook, Twitter, Slack, Github, zendesk

요금제

외부 요금은 Shopify 인보이스와 별도로 Intercom 명의로 청구될 수 있습니다. 자세히 알아보기

무료

무료

모든 비용은 USD(으)로 청구됩니다. 모든 요금제 옵션 보기

리뷰 (11)

전체 평점
2
평점 수준당 개수
  • 평점의 18%가 별 5개입니다
  • 평점의 36%가 별 4개입니다
  • 평점의 0%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 45%가 별 1개입니다
2024년 5월 21일

Currently listed as 'Unsupported' within Shopify.

Flight Panels
영국
앱 사용 기간 대략 1년
2017년 5월 31일

The intercom app is great in general and can be integrated simply on most of the basics Shopify websites / themes and it's good for conversion if you can use it properly (we mostly use the live chat functionnalities). The pricing is a bit weird and it can get expensive if you keep all the contacts but it's easy to adapt to different kind of scenarios.

*If you have a custom theme or web app or if you don't want to use the default intercom themes you might have to do a bit of development work in order to make it work seamlessly and efficiently but it's nothing to complicated and their doc is good enough.

Poches Et Fils
캐나다
앱 사용 기간 1년 초과
2017년 5월 6일

App doesn't even successfully load/install/connect. I'm receiving an error message stating they are experiencing technical difficulties.

Pure Hearts International
미국
앱 사용 기간 1년 초과
2017년 3월 20일

The app itself is great and integrates nicely. We're huge fans.

However, the latency of the app is the real shame and is why it doesn't get 5 stars. This is by far the slowest tag to load at over 2700 ms! This definitely needs to be improved.

Lofelt Us
미국
앱 사용 기간 12개월
2019년 2월 28일

In a few clicks, I had intercom installed and live on my store. Was able to have my store's chat and help email all go into a single place. My customers can even check their order status on the intercom widget on my site so not as many customers are asking for help with order status.

Edgehill Co
미국
앱 사용 기간 9개월

지원

Intercom에서 Intercom에 대한 회원님의 모든 질문에 답변해 드릴 수 있습니다.

개발자

Intercom

55 2nd St, 4th Fl., San Francisco, CA, 94105, US

리소스

이 개발자는 한국어(으)로 직접 지원을 제공하지 않습니다.

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