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Intercom Suite:专为卓越客户服务打造的AI代理和帮助台
连接到Intercom,让客户可以在您的产品内自助服务并检查订单状态。只需输入他们的电子邮件或订单号,您的客户就可以主动检查他们的订单状态,从而减少您的支持团队收到的问题数量。您的支持代表还可以在实时对话期间直接从Intercom收件箱查看订单详情,让他们能够快速处理查询。
- 允许客户直接从Messenger检查他们的订单状态
- 通过提供自助订单信息减少客户问题
- 在收件箱中提供订单详情,为您的支持团队节省时间
包含自动翻译的文本
- 亮点
- 适用于最新模板
语言
英语
这款应用未翻译成简体中文
适配以下产品:
- Salesforce
- Slack
- Github
- zendesk
定价
外部费用可能由 Intercom 收取,不会计入您的 Shopify 发票。 详细了解
Essential
$39 /月
或 $348/年(可节省 26%)
每个席位
- 小型企业的客户支持
14 天免费试用
Advanced
$99 /月
或 $1,020/年(可节省 14%)
每个席位
- 为成长中的团队提供强大的AI功能。
14 天免费试用
Expert
$139 /月
或 $1,584/年(可节省 5%)
每个席位
- 为大型团队提供安全性和报告功能。
14 天免费试用
评论 (13)
Intercom itself is great, although it's geared more towards SAAS than e-com, it still provides more value than Gorgias imo. The actual integration however is pretty poor, lacks features and the worst part is it really slows your site loading times down by a considerable amount. Fix the loading issues and its probably a 4 or 5*
Make the website super slow, and lack integration parameters. Please make it better for Shopify!
Currently listed as 'Unsupported' within Shopify.
App doesn't even successfully load/install/connect. I'm receiving an error message stating they are experiencing technical difficulties.
The intercom app is great in general and can be integrated simply on most of the basics Shopify websites / themes and it's good for conversion if you can use it properly (we mostly use the live chat functionnalities). The pricing is a bit weird and it can get expensive if you keep all the contacts but it's easy to adapt to different kind of scenarios.
*If you have a custom theme or web app or if ...
支持
应用支持由 Intercom 提供。
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