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通过友好的实时聊天和定向消息与客户实时互动和支持
连接到 Intercom 以使客户能够在您的产品内自助服务并检查订单状态。只需输入他们的电子邮件或订单号，您的客户就可以主动检查他们的订单状态，从而减少您的支持团队收到的问题数量。您的支持代表还可以在实时对话期间直接从 Intercom 收件箱查看订单详细信息，使他们能够快速处理查询。
- 允许客户直接从 Messenger 检查他们的订单状态
- 通过提供自助订单信息减少客户问题
- 在收件箱中提供订单详细信息，为您的支持团队节省时间
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评论 (13)
Intercom itself is great, although it's geared more towards SAAS than e-com, it still provides more value than Gorgias imo. The actual integration however is pretty poor, lacks features and the worst part is it really slows your site loading times down by a considerable amount. Fix the loading issues and its probably a 4 or 5*
Make the website super slow, and lack integration parameters. Please make it better for Shopify!
Currently listed as 'Unsupported' within Shopify.
App doesn't even successfully load/install/connect. I'm receiving an error message stating they are experiencing technical difficulties.
It does not work. The intercom people are very nice to continue extending my free trial but I have been waiting for over 2 months for this integration to be fixed. The existing customers in Shopify do not sync with the app. If you do not have Shopify premium, you cannot export a lot of the relevant information to be uploaded into intercom. That data such as user created date, etc. is the benefit of intercom, but we can't access any of it bc the integration doesn't work for previous customers.
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Intercom 可以回答您关于 Intercom 的任何问题。
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