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Intercom Suite：专为卓越客户服务打造的AI代理和帮助台
连接到Intercom，让客户可以在您的产品内自助服务并检查订单状态。只需输入他们的电子邮件或订单号，您的客户就可以主动检查他们的订单状态，从而减少您的支持团队收到的问题数量。您的支持代表还可以在实时对话期间直接从Intercom收件箱查看订单详情，让他们能够快速处理查询。
- 允许客户直接从Messenger检查他们的订单状态
- 通过提供自助订单信息减少客户问题
- 在收件箱中提供订单详情，为您的支持团队节省时间
包含自动翻译的文本
- 亮点
- 适用于最新模板
语言
英语
这款应用未翻译成简体中文
适配以下产品：
- Salesforce
- Slack
- Github
- zendesk
定价
外部费用可能由 Intercom 收取，不会计入您的 Shopify 发票。 详细了解
Essential
$39 /月
或 $348/年（可节省 26%）
每个席位
- 小型企业的客户支持
14 天免费试用
Advanced
$99 /月
或 $1,020/年（可节省 14%）
每个席位
- 为成长中的团队提供强大的AI功能。
14 天免费试用
Expert
$139 /月
或 $1,584/年（可节省 5%）
每个席位
- 为大型团队提供安全性和报告功能。
14 天免费试用
评论 (13)
The multistore beta is working great and will be a huge asset as we continue expanding globally.
That said, there are a couple of areas that could be improved:
It would be helpful to have clearer visual distinctions—such as more detailed labels or color-coding—between stores.
When creating new orders through Intercom, there’s currently no way to enter or select a customer address, which can lead ...
This is a great app. The main downside for us is that we can't connect multiple stores to our single Intercom instance, but I know that Intercom is working on improvements for that at the moment. Looking forward to when we can connect everything up!
Thanks so much for the kind words and for using Intercom! We’re excited to share that multi-store functionality is now live—you can now connect multiple Shopify stores to a ...
The multistore beta works fantastically and makes Intercom a fantastic option for ecom companies with many stores.
However, I see options for improvement:
- Displaying delivery address for an order details without requirement to go to Shopify
- A more clear and legible product list in the order
- Refunding and cancelling without having to leave Intercom
- Creating new orders doesn't allow to ...
Great app which helps us getting more information about Shopify orders right from Intercom
Easy and seamless integration. Great for support team to quickly and easily ingest and reference all shopify order details.
支持
应用支持由 Intercom 提供。
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