关于此应用
推出日期
2016年8月31日
语言
英语
这款应用未翻译成简体中文
类别
聊天适配以下产品:
Salesforce, Facebook, Twitter, Slack, Github, zendesk通过友好的实时聊天和有针对性的消息,实时吸引并支持您的客户
连接到Intercom,使客户能够自助服务并检查他们的订单状态,就在您的产品内部。只需输入他们的电子邮件或订单号,您的客户就可以主动检查他们的订单状态,从而减少您的支持团队收到的问题数量。您的支持代表也可以在实时对话期间直接从Intercom收件箱查看订单详细信息,让他们快速处理查询。
- 允许客户直接从Messenger检查他们的订单状态
- 通过提供自助订单信息减少客户问题
- 通过在收件箱中的订单详细信息为您的支持团队节省时间
包含自动翻译的文本
定价
外部费用可能由 Intercom 收取,不会计入您的 Shopify 发票。 详细了解
免费
免费
10 条评论
The intercom app is great in general and can be integrated simply on most of the basics Shopify websites / themes and it's good for conversion if you can use it properly (we mostly use the live chat functionnalities). The pricing is a bit weird and it can get expensive if you keep all the contacts but it's easy to adapt to different kind of scenarios.
*If you have a custom theme or web app or if you don't want to use the default intercom themes you might have to do a bit of development work in order to make it work seamlessly and efficiently but it's nothing to complicated and their doc is good enough.
App doesn't even successfully load/install/connect. I'm receiving an error message stating they are experiencing technical difficulties.
The app itself is great and integrates nicely. We're huge fans.
However, the latency of the app is the real shame and is why it doesn't get 5 stars. This is by far the slowest tag to load at over 2700 ms! This definitely needs to be improved.
We love intercom, is not cheap, but it works really wel if you want to cover your customer service across media.
It does not work. The intercom people are very nice to continue extending my free trial but I have been waiting for over 2 months for this integration to be fixed. The existing customers in Shopify do not sync with the app. If you do not have Shopify premium, you cannot export a lot of the relevant information to be uploaded into intercom. That data such as user created date, etc. is the benefit of intercom, but we can't access any of it bc the integration doesn't work for previous customers.
关于此应用
推出日期
2016年8月31日
语言
英语
这款应用未翻译成简体中文
类别
聊天适配以下产品:
Salesforce, Facebook, Twitter, Slack, Github, zendesk