Reseñas (6)

Calificación general
3,6
Recuentos por nivel de calificación
  • El 50% de las calificaciones son de 5 estrellas
  • El 17% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 17% de las calificaciones son de 2 estrellas
  • El 17% de las calificaciones son de 1 estrellas
2 de julio de 2024

Over 2 days I've attempted to download, connect, design, and then view products for accuracy and selection to add to my cart in my Shopify Store. Even after a lengthy discussion with the help center the issue could not be resolved. The problem - it kept telling me it couldn't find the variant. There was none to be found in the first place. I even added one just to see if that might help - it didn't. Without finding the variant it wouldn't add any of the products to the cart for check out. Day 2, I'm uninstalling.

RosaLee's Notables
Estados Unidos
Alrededor de 16 horas usando la aplicación
E-Joyer Ecommerce Co. Ltd respondió 7 de julio de 2024

Thank you for sharing your feedback. We sincerely apologize for the difficulties you encountered while attempting to download, connect, design, and view products in your Shopify store.

We value your feedback and have taken steps to ensure that similar issues do not occur in the future. If you have any further questions or need additional assistance, please do not hesitate to reach out to our customer service team. We are here to help.