Interparcel Australia

Cant recommend enough! able to get access to very good freight pricing, very easy to use system and most importantly very fast customer support! Daisy has replied to my emails soo fast everytime, the online chat help is also very good. just had a very weird issue which was caused on the other side which wasnt interparcels system but they managed to find the fault and fix it for me, on top of this ive mentioned a few features which would be cool to see and they are working on these to,

dont hesitate to get this integration it is very much worth it

The shopify app has taken our online business to another level.
I can log in anytime and find anything I need to know. I can search any of our products and find their stats within a minute.
Now that I’ve incorporated shipping into the app, I’m now also shipping with ease. Shopify integrates also with our accounting program which has again made our business so much easier to run and operate.
I’m not very tech savvy person so the one on one assistance I’ve experienced from the shopify team to help set up our shopify has been fantastic.
Highly recommend any business to use this app.

Integration is fantastic, especially now that Australia Post is an option. Saves an incredible amount of time. Prices at Interparcel are also quite competitive. Martin has been great at providing me with the best service. The claims team could be a bit more logical and transparent. Everything else is great.

great app to install, one stop shop for everything you need

Simple and easy to use, Michael helped me setup my store and gave me access to competitive pricing allowing me to merge all my orders into one simple location. Big fan

Great customer service and support from most people I have dealt with and particularly Daisy and the Australia Post integration team.

The app itself is easy to use and fantastic integration with Shopify.

We still get stung occasionally with some unforeseen fees from individual couriers (especially TNT) which results in me just avoiding that courier option.

Only feedback would be it would be ideal to get faster updates on parcel locations (i.e.. missing parcels or delayed delivery), however I understand that may not be feasible with IP contacting couriers etc. etc. But if that was something to work towards that would be ideal.

I have been using Interparcel in my shop for several years and cannot fault them. Their prices are reasonable, and the integration works flawlessly. A recent glitch was quickly resolved by Daisy and the team, setting a new standard for customer service.

Interparcel is very useful, and when we were having trouble setting up our store Daisy provided great help and worked with us us to sort everything out.

We have been using Interparcel for over a year and a half and absolutely love it. Easy to use, saves a lot of time and have hardly had any issues. Also great customer service, when needed.

Been using Interparcel since October 2020 and glad we made the move. Integrates well with Shopify, Etsy and Ebay. Easy to print labels. Also love the variety of quotes we get as we send everything from small to bulky items and we always get a solution,