Interparcel Australia

We're 6 months into our Interparcel journey and have been thoroughly impressed with the app's performance, especially since the introduction of the beta for Australia Post integration. This addition has proven to be a game-changer for our online Shopify store.

The app's interface is not only intuitive but also user-friendly. Its simplicity has significantly streamlined our order processing and dispatching operations, translating into valuable time savings.

What truly sets Interparcel apart is its exceptional customer service. Their responsiveness and commitment to customer satisfaction have been crucial to our positive experience.

The Interparcel team has done a great job in creating a reliable, efficient, and user-friendly platform. With its current capabilities and the promise of future enhancements, it's an invaluable asset for any small business looking to optimise its shipping processes.

Great customer service and support from most people I have dealt with and particularly Daisy and the Australia Post integration team.

The app itself is easy to use and fantastic integration with Shopify.

We still get stung occasionally with some unforeseen fees from individual couriers (especially TNT) which results in me just avoiding that courier option.

Only feedback would be it would be ideal to get faster updates on parcel locations (i.e.. missing parcels or delayed delivery), however I understand that may not be feasible with IP contacting couriers etc. etc. But if that was something to work towards that would be ideal.

Great app and service, very user friendly and helps us small businesses out a tonne! Thank you

Was willing to accept extra fees, hidden charges, packages not getting delivered, squeezed for more money.... But the final straw is when it just stops working altogether and no one can buy anything from your store thanks to them.

Avoid

A really great app we've been using for some time now. Helped our team with streamlining the process and saving us on shipping fees. Thanks Interparcel and Alex from their team for helping us!