Overall rating Based on 90 reviews
Paul and his staff are exceptional. They are very helpful and have helped me set up every scenario that we've needed so far in just a few minutes. They give great instructions and are always willing to check to be sure you've done it correctly. I would recommend this app to any business!!
Ultra Dent Tools
Intuitive Shipping has not only simplified our client checkout experience for shipping options it has also allowed our clients to see all available rates and make the best choice for their needs . Our store has over 4k products and being able to package the right product dimensions was a hassle with our previous program now its simple to add / update and know everything is done right and in a simple to use format thanks Intuitive shipping .
Kwik-Hang Curtain Rod Brackets
Best support I've seen anywhere! This is also a very powerful app and gives you full control over every aspect of your shipping procedures. After trying out most of the shipping apps on the shopify store this is by far my favorite.
Super useful and powerful shipping app. We use it to calculate precise, real-time international rates. The support has been lights out, thanks to Paul and his team.
La Bottega della Nonna
This App has provided us a great deal of shipping flexibility and the support has been outstanding! I highly recommend this App!
We have worked with other shipping apps before and never been able to find a single, affordable app that answered all of our shipping needs. Intuitive Shipping is incredibly flexible and enables us to make shipping rules that are as simple or as complex as we need them to be. Besides, their support is superb. Really a terrific product!
Thank you to Paul and Celeste for all the support in setting up our UK shipping rates by postcode. Very powerful app with multiple configurations. We use FedEx, Royal Mail and DPD. For DPD we needed to split out destination by postcode. Paul also helped us restrict the collect from store option to only be displayed to customers located 25km or less from our premises using Google Maps API. Works great, took me a while to get my head around the setup ,but support have been very patient with me. I highly recommend this App. :-)
Awesome app. Super flexible. Amazing what you can do -- found new money for my store immediately.
Balanced Blends Pet Food
Intuitive Shipping neatly solves all the issues that we had with Shopify shipping. Their support is the most responsive and helpful I've run into in years. This product is all you need to deal with any shipping scenario you can think of.
Our initial need was to be able to offer free shipping to new customers without using a discount code - we wanted the discount code to be reserved for future new customer offers. We've been Happily using this solution for over a year now.
Our shipping partner that needs specific shipping service codes for different types of shipping (Ground, 2 Day, 1 Day). Shopify's draft order system doesn't allow us to specify specific service codes in conjunction with a custom shipping rate thus requiring an out of band exception to be processed by our shipping partner.
The ideal solution requires the ability to offer 2 different shipping lists depending on whether the order is being made by a customer via the store or by our support team via draft orders.
Intuitive Shipping quickly understood the need and then published a working enhancement in a few days solving the issue. Even better they then helped me implement the solution.
Yoshimura R&D of America, Inc
We immediately found Shopify was not able to able handle our particular shipping requirements and we required extensive customization. After investigating and testing several different apps, Intuitive Shipping seemed to fit the bill.
We have multiple shipping scenarios based on shipping times, as well as filtering collections, and free shipping over specified order amounts. There is a steep learning curve if you have sophisticated shipping parameters, but the app is pretty Intuitive. When we couldn't figure it out, their Customer Service got us through all of it. Almost a year later, Paul has guided, directed, and occasionally stepped-in to help us resolve any issue, quickly and efficiently.
If you require specific shipping scenarios outside Shopify's platform, Intuitive Shipping is THE App. Our store wouldn't have the shipping success without it.