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I have a pretty complicated setup and this app can handle it all! The setup can be tricky, but there is always someone there to help. Paul is very good at giving clear instructions. I usually ask him to review my settings to be sure I got it right, which he is happy to do. And when I got it wrong, he fixed it for me!
We spent a lot of time looking for a shipping app that would fit our needs and Intuitive is the crown jewel. The back end allows you to create endless shipping scenarios for all of your logistical desires. In addition, their support team is what makes this app worth getting. Any question I have, they answer at least within 24 hours or sooner and they offer phone 1:1 support whenever you need it. Best shipping app on the market!
Thank you to Paul and Celeste for all the support in setting up our UK shipping rates by postcode. Very powerful app with multiple configurations. We use FedEx, Royal Mail and DPD. For DPD we needed to split out destination by postcode. Paul also helped us restrict the collect from store option to only be displayed to customers located 25km or less from our premises using Google Maps API. Works great, took me a while to get my head around the setup ,but support have been very patient with me. I highly recommend this App. :-)
Great app and great customer support. I like the companies that always work on improving their services and meet their client's needs. Thank you!
Thanks for the awesome review! We're happy to hear you're loving the app. Our support team appreciates the kind words, too. We're here to help whenever you need assistance!
Best regards,
Ron Anderson | Customer Experience Manager
We immediately found Shopify was not able to able handle our particular shipping requirements and we required extensive customization. After investigating and testing several different apps, Intuitive Shipping seemed to fit the bill.
We have multiple shipping scenarios based on shipping times, as well as filtering collections, and free shipping over specified order amounts. There is a steep learning curve if you have sophisticated shipping parameters, but the app is pretty Intuitive. When we couldn't figure it out, their Customer Service got us through all of it. Almost a year later, Paul has guided, directed, and occasionally stepped-in to help us resolve any issue, quickly and efficiently.
If you require specific shipping scenarios outside Shopify's platform, Intuitive Shipping is THE App. Our store wouldn't have the shipping success without it.
Very responsive support!
Works really well and they are always supportive when we have any question!
Thank you! We're so happy to hear that you're getting the support you need when it's needed, and that Intuitive Shipping is helping you succeed with shipping. We look forward to helping you again should the need arise!
Best regards,
Ron Anderson
Customer Experience Manager
Great shipping app for complex shipping scenarios. Fast, very informative support. Thanks again Joel.
The app works really well and solved our shipping needs. Any problems we had were immediately addressed by support. Recommend.
This app is a serious lifesaver and has made creating a complex set of shipping rules as straightforward as possible. Our setup with Intuitive automates way more of our shipping than our previous apps and costs less. Their support is super helpful and it's surprisingly easy to adjust scenarios on the fly for sales or vendor-specific shipping requirements. Can't recommend highly enough.
Great app, AWESOME support.
Big thanks to Brandon for being so responsive and for making sure I knew all the settings to make my configuration work!
Wow, thank you for taking a few moments to share this with others. We very much appreciate it. It's great to hear you're getting the help you need when you need it. Brandon and the rest of our support team are always here should you run into any concerns or have a question in the future.
Best regards,
Ron Anderson
Customer Experience Manager