Anmeldelser (495)

Samlet bedømmelse
5
Antal pr. bedømmelsesniveau
  • 98 % af bedømmelserne er på 5 stjerner
  • 1 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
17. december 2020

they give that extra effort listening to the needs of the store and helping them achieve those needs

puntoh2o
Mexico
Mere end 2 år bruger appen
8. september 2022

An incredibly comprehensive app that deals with shipping and carriage pricing options. Thankfully backed up by a responsive and helpful team that get you setup and running with minimal headache. Only had a couple of minor questions since setup, but again, quick and responsive support received each time.

Kings Stationers Artist Supplies
Storbritannien
Mere end 2 år bruger appen
Intuitive Shipping Inc svarede 12. september 2022

Thank you for sharing your experience with Intuitive Shipping. We're happy to hear it's been such a positive one, and that you're getting the support you need when you have questions. Please don't hesitate to reach out if you require any further assistance. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

11. november 2021

Intuitive Shipping really helped us with our store. Our shipping is now more effective and economical thanks to the tools in their app. It helped solve a lot of issues we were having with offering FREE SHIPPING on only certain products. They were also super helpful. Michael and the rest of team took their time to walk us though the initial set-up...and also later when we wanted to make our shipping rules even more effective.

Geek & Co.
Canada
Mere end 2 år bruger appen
Intuitive Shipping Inc svarede 15. november 2021

We very much appreciate that you took a few moments to share how Intuitive Shipping has improved the shipping experience on your store. Our entire team is grateful for this amazing feedback. Thank you!

Best regards,

Ron Anderson
Customer Experience Manager

16. april 2021

This app has saved us SO much money in incorrectly calculated shipping costs! It integrates with Printful as well. Their customer service is incredible every single time I've had a question. Despite note being the most tech savvy person, their representatives have made the process easy. Highly reccomend

FinfolkProductions
USA
Mere end 2 år bruger appen
5. januar 2024

Very responsive and useful app for shipping rates, they are able to resolved my issue promptly and differentiate shipping rates in different locations automatically. Easy to use too :)

The Capitol Kempinski Hotel Singapore
Singapore
Mere end 2 år bruger appen
Intuitive Shipping Inc svarede 15. januar 2024

Thank you for this thoughtful review. We're glad to hear your experience with Intuitive Shipping has been so positive and that you're getting prompt support from our team. We're here to help should the need arise in the future!

Best regards,

Ron Anderson
Customer Experience Manager

18. maj 2023

I have continuously gotten great support through this app. Frankly, our shopify store would be near impossible to run without the use of intuitive, and the entire team really does a great job of explaining things to make it a bit easier to navigate on your end. I really appreciate the effort they take1

Global Fish Co.
USA
Mere end 2 år bruger appen
Intuitive Shipping Inc svarede 23. maj 2023

Thank you for sharing this and for helping others make an informed decision. We're glad to hear Intuitive Shipping is up to the challenge of managing your shipping complexities. Should you have any questions or concerns in the future, please don't hesitate to reach out to our team. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

16. august 2023

Intuitive Shipping steps in where Shopify's built-in shipping solution leaves off. They take care of things like smartboxing and keeping track of product dimensions, etc. Furthermore, they take care of our complex wholesale rules (scenarios) that apply differently to different customers and based on different spend amounts to different locales. There, so far, hasn't been a tricky shipping scenario that we've thrown at it that it couldn't handle.

I think, perhaps, even more important than that, is their really excellent customer service team. Whenever we've had issues (including some that may have been caused by another app that failed to pass correction info along to Intuitive or where Shopify itself may have failed) they were always on the ball with customer service, support and response. They allow you to also book real calls with real people in advance who will (virtually) hold your hand while creating scenarios or troubleshooting problems.

We're really happy working with them.

Ford Medical
USA
Mere end 2 år bruger appen
Intuitive Shipping Inc svarede 5. september 2023

We very much appreciate you taking time to share your experiences with Intuitive Shipping. It's great to hear that our system is helping to manage your shipping complexity so effectively. Thank you for the praise for our support team. We're happy to hear you have taken advantage of our one-on-one support sessions! When shipping rules are complex, it's much more effective to demonstrate or troubleshoot in real time. Please reach out to us any time you have a question or run into a concern.

Best regards,

Ron Anderson
Customer Experience Manager

19. oktober 2022

This app is the ONLY solution to calculated carrier rates matching the rates paid by the customer through Shipstation I have found that works. Support is top notch and they cover virtually every use case you could possibly want. Amazing!

Facial Lounge
USA
Cirka 2 år bruger appen
Intuitive Shipping Inc svarede 21. oktober 2022

Wow, thank you for this! We're so happy to hear you're taking advantage of our integration, and that everything is working as expected. We're here to help if you do run into any concerns, or if you just have a question.

Best regards,

Ron Anderson
Customer Experience Manager

3. november 2023

Over the past 3 years of running our online store, we have dealt with many, many different apps. Our experience with Intuitive employee Chelsey Soper was easily the single best experience that we've ever had in terms of communication and execution on troubleshooting problems. The app is awesome and we are very happy customers.

Zilo
Canada
Cirka 2 år bruger appen
Intuitive Shipping Inc svarede 6. november 2023

Thank you for taking a few moments to share this! We know you have a choice, and we're glad that your experiences with Intuitive Shipping have been so overwhelmingly positive. We're very fortunate to have Chelsey on our team, and we appreciate the kind words! Please don't hesitate to reach out if you have a simple question or run into an issue.

Best regards,

Ron Anderson
Customer Experience Manager

10. maj 2022

We LOVE Intuitive Shipping. Our setup is quite complicated and they're able to handle it with ease. I'm able to display different rates for wholesale and retail orders, use multiple accounts and have the correct DIM weight applied whenever applicable. Their customer service is amazing.

Doubletake
USA
Cirka 2 år bruger appen
Intuitive Shipping Inc svarede 16. maj 2022

Thanks for the love! We're happy to hear Intuitive Shipping can capably handle your complex setup, and that you were able to get the help you needed to get set up. Our support team is always here for you whether you get stuck on something tricky or just have a simple setup question.

Best regards,

Ron Anderson
Customer Experience Manager