Anmeldelser (482)

Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 98 % af bedømmelserne er på 5 stjerner
  • 1 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
29. marts 2022

If everyone had customer service like these guys the world would be a much better place, any issues I have, dealt with swiftly & professionally, I have recommended this app to many shopify users and will continue to do so!

Clickinituk
Storbritannien
Cirka et år bruger appen
Intuitive Shipping Inc svarede 29. marts 2022

Wow, thank you for that! We take pride in the passion we have for making your experience with Intuitive Shipping both pleasant and fruitful for your business. It's amazing to hear that your experience has been so positive! If we can help with anything, please reach out to our support team. And thank you so much for the recommendations!

Best regards,

Ron Anderson
Customer Experience Manager

6. april 2020

This product and the support are unreal...Joel and his team have done nothing less during these trying times than offer the greatest customer service I have ever seen. Thank you! Highly recommended!

inchofmetal
USA
Cirka et år bruger appen
13. februar 2020

Best support I've seen anywhere! This is also a very powerful app and gives you full control over every aspect of your shipping procedures. After trying out most of the shipping apps on the shopify store this is by far my favorite.

Kwik-Hang Curtain Rod Brackets
USA
Cirka et år bruger appen
11. december 2017

This app does everything I need, and does it very well! I have a store with multiple suppliers and use all of their shipping procedures, which are all different to one another. The ability to segment products from certain suppliers, and then segment further within that makes shipping to multiple postcodes and zones a breeze.
The customer support is the best I’ve seen from and Shopify App! Joel is super patient and understand of individual needs and more than happy to help. The biggest part of the store setup that Joel has helped me with is the custom rules, where, if a setting in the app doesn’t exist, and very simple in ordinary mathematical calculation can be added to a “special rule” section of your process, eg; vendor / 1 x weight x $, or something to that effect... this allows specific rules for certain products.
I can’t be more happy with a shipping app, it’s everything I want, and everything I’ll need for all my future suppliers.
If you need flexible strong customisable shipping scenarios made, this is your app. Don’t mess around stressing for the cheapest, there’s a reason this is a paid app, it works and works well!!

Ozzie Trampolines
Australien
Cirka et år bruger appen
18. februar 2020

Paul and his staff are exceptional. They are very helpful and have helped me set up every scenario that we've needed so far in just a few minutes. They give great instructions and are always willing to check to be sure you've done it correctly. I would recommend this app to any business!!

dottie

Equithrive
USA
Cirka et år bruger appen
9. marts 2022

This is the best app out there for presenting shipping rates to customers if you have lots of products and different shipping scenarios. It also integrates with Shipstation for rates, if you use that. Customer service is phenomenal!

Majestic Water Spouts
USA
Cirka et år bruger appen
Intuitive Shipping Inc svarede 11. marts 2022

Wow, thank you for this! It's great to hear you're taking advantage of our ShipStation integration. If you have any questions or run into any concerns, our team is here to help!

Best regards,

Ron Anderson
Customer Experience Manager

23. november 2021

From start to finish, I am COMPLETELY blown away by Intuitive Shipping! First let me say...it's so CRAZY to me that with as advanced (and "expensive") as Shopify is that they haven't developed a way for users to create shipping scenarios right within the app. I guess that's a good thing for app developers, but I digress. I needed help with getting some shipping settings together after launching two new products on my store. The guys at Intuitive Shipping (Hey Greg and Paul) literally saved my butt! The customer service was on POINT. They delivered fast. They broke down how to use the app. I could go on and on and on! Simply put: I am 100% happy with my decision to add them to my store and will be referring them to others who I know could benefit from this app. TRULY impressed (and GRATEFUL). Wish I could give you TEN stars! You guys rock!!

FIX'D
USA
Cirka et år bruger appen
Intuitive Shipping Inc svarede 26. november 2021

And we are completely blown away by this review! Wow!! Thank you so much for your amazing feedback. Everyone on our team sincerely appreciates that you took the time to share this. If you have any questions at all about Intuitive Shipping, please don't hesitate to reach out to us. We look forward to working with you!

Best regards,

Ron Anderson
Customer Experience Manager

Redigeret 17. august 2023

Update a Year Later: I won't say that we haven't run into issues with this app and calculations, but I retain my 5 start rating because of the support team. Just wanted people considering this to know that we're still experiencing the same great support all the time and not just during initial set up.

Original Review: We've had this app installed for about 24 hours (we had their original Smart Boxing app), and the support has been outstanding. We've been trying to do a lot ourselves, but have already had a number of abnormal scenarios where we've needed help, and have gotten near immediate responses. We haven't gotten to test out the app in a live environment yet, but I felt the need to write a review already because I'm so impressed with the support.

Light-O-Rama
USA
Cirka et år bruger appen
Intuitive Shipping Inc svarede 17. juni 2022

Thank you for sharing this! It's great to hear that you're getting the help you need quickly and that you're able to get up and running. If you run into any concerns or have any questions about Intuitive Shipping at all, please don't hesitate to reach out to us. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

14. marts 2019

If I could give 10 out of 5, I would ! Customer service is on another level ! They take the time to help you, call you to help you set up your scenarios, and take full time to explain clearly all what you need to know ! I strontly recommand using this app for shipping set up ! Good job

lllozeau
Canada
Cirka et år bruger appen
19. december 2022

Really great app. Easy to use and full of features. Support is fantastic and answer all questions in good time. Our business in the UK is a little complicated and we have time and day based requirements that this app handles well. Would certainly recommend.

Rockfish
Storbritannien
Cirka et år bruger appen
Intuitive Shipping Inc svarede 4. januar 2023

We really appreciate you taking some time to share you experiences with Intuitive Shipping, and we're happy to hear you're getting the support you need to manage your complex shipping setup effectively. Thank you so much for the recommendation!

Best regards,

Ron Anderson
Customer Experience Manager