Intuitive Shipping

Before Intuitive Shipping was recommended to me by a Shopify support agent, I was pulling my hair out with Shopify's native shipping configuration.

I could not base shipping on cart cost as my single product is eligible for UK Disability VAT Exemption, so when used, will reduce the cost by 20%. Entering weight ranges for a a 1.5kg product was tedious, and I found it very frustrating that Shopify won't allow shipping to be calculated by quantity. Wix is the same and I really don't understand why!

Anyway, with Intuitive Shipping, that is all in the dim and distant past!

Once Shipping Zones are created in the native Shopify system and imported into Intuitive Shipping (a piece of cake!), creating rates is easy, and you don't even need to enter a shipping cost for EVERY quantity. You can set it to increment the shipping cost per quantity, and if needed, add, or deduct a percentage or a sent amount of money.

With my UPS account, the shipping cost for three keyboards is the same as for one, so for a package that costs £5 each to ship, you would enter:

Shipping costs

Up To: ~
Shipping Cost: 5
Per Unit (Optional): 1

This means that for each of this item added to your website's cart, the shipping cost would increase by £5. This is not possible by just using Shopify's native shipping settings, and saves a LOT of time.

There are many other features that I have not yet used, but after wasting weeks with the Shopify shipping system, and other shipping apps, Intuitive Shipping is literally worth it's weight in gold, as are Paul and the other staff who offer outstanding support.

Incidentally, if you have implemented a shipping rates calculator to your cart as I have, it works just fine with the rates pulled from Intuitive Shipping.

Definitely an app not to be without!

wow! would get this app for its customer service alone. on top of the best service we have ever gotten by any shopify app, you'll also get the probabely best shipping app for shopify on top. it's smartly designed to give you all the creative power for your shipping rules without having to be a coder. joel helped us sketch the outlines - the rest is just a couple of clicks (read: rule clones) away... and - did i mention the 5star customer service yet?!

Since switching to Shopify, Intuitive Shipping has been invaluable to us. The app gives us the flexibility to provide almost any scenario to our customers. Their customer service team has been very helpful and patient as well, before, during, and after the setup process.

The app seems to be working well. Best part is the wonderful and prompt customer service. Any time I have a question, they are super quick to respond and answer my questions or resolve an issue promptly.

This has been the best App!! The support and setup were easy and if I had any problem even if it was something that went wrong with Shopify over the weekend, they helped fix it ASAP. Truly the best App and support I have worked with.

We have worked with other shipping apps before and never been able to find a single, affordable app that answered all of our shipping needs. Intuitive Shipping is incredibly flexible and enables us to make shipping rules that are as simple or as complex as we need them to be. Besides, their support is superb. Really a terrific product!

App has worked great from the start, and customer support is the best I've ever gotten with a Shopify app. Five stars, absolutely.

We have been using this app for some time now and it has been a real lifesaver. We ship a lot of products that have restrictions and cannot be shipped by air, no problem, we only have to add a tag to the product and it will restrict the shipping choices to the allowed method. We aren't using true cubic shipping but we have set up scenarios where we tag products that are light but bulky so that it calculates the shipping using different package sizes thereby returning a more accurate shipping charge. In short, its very versatile and has allowed us to stop loosing money on bulky items without having to pad weights. I also really like the fact that it is easy to troubleshoot errors because you can see any instance where no rate was returned and see the reason for the error (missing product weight, invalid zip code, etc.) The support has also been very good.

So far, Intuitive Shipping really delivers. I'm extremely pleased with how responsive / knowledgeable the customer service team is (thanks Paul!). We went from test mode to live today and had a little issue with rate blending that Paul solved in a heartbeat. The app is robust and does what it says, with a user-friendly interface. I cannot say I'm looking forward to launching markets and multi-currency but I know there's a team to assist me in the process, and that alone is a win! Thanks again.

After working with Intuitive Shipping for a few years, I can say that it is the most flexible, most capable shipping cost calculation app currently available. Once everything is set up correctly, the calculations work very reliably.

As with everything in life, there are some areas that could still be improved. For example, ZIP code brackets for various US states would be helpful for the initial set up. These must currently all be defined by hand, which can be tedious. The rule definition itself can also be complicated but Intuitive Shipping's support is top notch so figuring things out still works reasonably quickly. It would also be helpful to be able to sync or copy shipping rules across different shops. This is currently not possible and makes setting up more than one shop labor intensive. Last but not least, the plugin is pricey.