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This app is perfect for accurately calculating shipping rates and takes the guesswork out of which boxes to us. Support is also extremely prompt.
Really useful app for us due to having complicated shipping across many vendors. Helpful support also.
App allows you to combine postage options and charge per unit, so much more flexibility than the default Shopify options. Live chat are a great help and will assist with set-up to ensure everything is working to your requirements. Instant, helpful and would have been lost without their assistance!
The app itself is the best shipping app: more powerful, and easier to set. I have tried them all! And most importantly, the support is stellar: they answer fast, and go as deep as necessary in the issue to help you solve them.
This is a wonderful app that has the option to create virtually any scenario to achieve your shipping goals. You're able to combine shipping options, add free shipping for the entire order or specific products, charge different rates by distance, and the list goes on.
The staff is incredibly kind and helpful, as well and dedicated to helping you achieve exactly what you're looking to do!
Excellent App! We recently came over from another shopping cart to Shopify and could not find a good solution for real-time shipping. This app is exactly what we needed and the support is amazing.
We're happy that you gave us a try after migrating, and it's great to hear that Intuitive Shipping is giving you the tools you need to succeed with shipping. Thank you for taking a few moments to share this! Please let our support team know if there is anything you need, whether it's just a simple question about the app, or you run into an issue. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
Great shipping app and awesome support! They are very quick with support and offer a tonne of help with on-boarding and installation. It's a great app that I'd recommend to anyone!
Thank you for the recommendation! It's great to hear that you're getting assistance from our support team when the need arises, and that your experience with Intuitive Shipping has been so positive. We're here to help, so please let us know if you need any further assistance or have any questions.
Best regards,
Ron Anderson
Customer Experience Manager
Intuitive Shipping has been a huge help with our online store. It was easy to set up with a super help of the technicians at that time (4 years ago). We had no issues with it for all these years. A small issue arose on the weekend, so when we submitted a request for help, we did not expect answer until Monday. To our great surprise, Chelsey answered within 10 minutes. She worked whole day Saturday to figure out the cause of our problem. She really deserved a medal for her patience and determination to solve it. And she did solve it! A company is as good as its employees. We could not recommend Intuitive Shipping highly enough.
Intuitive shipping stands by it's name... INTUITIVE!
We are fairly new to the platform and are just scratching the surface. So far it has accomplished are need to determine shipping rates based on postal codes and radius. The support team is very knowledgeable about the app and are available most of the time.
We very much appreciate you taking time to share your experiences with Intuitive Shipping so far. It's great to hear you're getting the most out of our location-based and distance-based ship features and that our team is there to help when the need arises. We are happy to lend a hand when called upon, so please don't hesitate to reach out if you have a question or run into an issue. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
If you are looking for something to deal with any type of Shipping setup, this is the app to go for. The other apps are good but IS really gives you the ability to build out any rule that you like, add markups, integrate with carriers and much more. The interface is friendly but also really powerful and I would advise making yourself familiar with how rules are built and really plan out the logic if you have a complex setup. IS can and will handle it as long as you set things up correctly. If you need assistance, the support is excellent - personally I have gotten myself in a few tangles and always gotten a solution back very quickly with clear instructions. Highly Recommended!
This is amazing! Thanks so much for sharing your experiences. Shipping can be complex, so our knowledgeable team is always here if you get stuck and need help. It's great to hear our support team helped you overcome some challenges quickly. Please reach out to us again if you have any more questions about Intuitive Shipping.
Best regards,
Ron Anderson
Customer Experience Manager