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Really robust shipping tool that helped us create tiered shipping rules across various shipping zones. I was able to easily book and one-on-one customer service call to troubleshoot a minor issue. Would definitely recommend!
I had an issue with my shipping rates when some of the orders were made.
I had setup up several conference calls with Intuitive Shipping Tech Support (Paul) and he was very patient and very helpful with my needs to resolve the issues. Paul is one of the best customer support I have ever had. Also, Intuitive Shipping made it possible for my store to offer a combined shipping rates that Shopify Profile could not provide at this time.
Great app and amazing customer service! Greg helped me set it up the right way and when ups made changes, he helped me with testing and setting up the new account. Super responsive, helpful, nice and knowledgeable.
Thank you for taking a few moments to share this! It's great to hear that Greg was able to help get you set up and running. Greg and our entire support team are here to help you if you have any questions about Intuitive Shipping or if you run into any issues.
Best regards,
Ron Anderson
Customer Experience Manager
The customer service was amazing. Everyone I spoke to was so helpful and patient with me. I highly recommend them!
Thank you for the recommendation! It's great to hear you're getting the help you need from our team. We're here if you have any other questions or if you run into any concerns.
Best regards,
Ron Anderson
Customer Experience Manager
The app is great - handles all our complex shipping needs. The customer service is incredible, both by email and by meeting. Michael has been helping me figure out various issues with the complex shipping rules that we've set up on multiple occassions. Would recommend to everyone
You wont find a better shipping calculator. The setup might be a little hard to get into, but if you need any help just ask them. I was really stuck on one problem, sent an email, explained what i wanted, and the went into my inuitive acct and set up the basics so all i had to do was duplicate for different countries and shipping rates.
They are super friendly, problem solvers and helpfull.
Look no futher than Intuitive shipping
Wow, thank you for this! We really appreciate your kind words and recommendation. Shipping can be complex, and Intuitive Shipping can handle just about any situation you can think, so it's great to hear you're getting help quickly when the need arises. We're always here to help should you have questions or run into any concerns in the future.
Best regards,
Ron Anderson
Customer Experience Manager
Shopify shipping leaves so much to be desired, so I was searching for an app that would help solve all of the issues I was experiencing. My journey to find a one-size-fits-mine solution to my store's many shipping issues was very much like Goldilocks and her journey to find the best soup and bed. I eventually came across the smart boxing app, which was great, but it didn't quite solve everything that I needed. Then I found the ONE, Intuitive Shipping, and seriously, I am amazed at how many different things it does. I have officially solved all of my shipping woes! The only thing better than the app itself, is the support behind it. Every single time I need help with something, they respond quick and thoroughly. Specifically, Greg & Paul have been so helpful! They answer all of my questions, and get everything set up to exactly like I need. If you are on the fence about adding this app, it is 100% worth it. No more losing money on bad shipping estimates from Shopify!
Wow, thank you so much for these kind words! We're very happy that you found Intuitive Shipping and we look forward to working with you for a long time. Our team appreciates the overwhelmingly positive feedback! If you have any new questions or run into a snag, please don't hesitate to reach out. Paul, Greg and the rest of our support team are here to help whenever the need arises.
Best regards,
Ron Anderson
Customer Experience Manager
Our delivery cost calculation is really complex and we have been a long time looking for a proper tool for it.
Intuitive Shipping has been great! The FAQs and the support excellent.
We recommend it a lot.
Thank you for the recommendation! We're happy to hear Intuitive Shipping is helping you manage the complexity with your shipping requirements. We appreciate your positive feedback on the help center and our support team. If you do have any further questions about Intuitive Shipping, or you can't find when you need in the help center, please reach out to us!
Best regards,
Ron Anderson
Customer Experience Manager
Die App löst für uns so viele Problem, Genial! Am besten ist aber der Support, so einen kompetenten und zuvorkommenden Support erlebt man selten. Vilen Dank nochmal an Michael.
Danke Sehr! We appreciate you taking time to share this, and we are happy to hear Intuitive Shipping is the solution you need for your complex shipping requirements. We're here to help if you have any more questions or concerns.
Best regards,
Ron Anderson
Customer Experience Manager
Great support, super quick and helpful. Worked closely with me to get us up and running. Thank you!
Thank you! We appreciate you taking a few moments to share this. We're happy to hear you've been getting speedy assistance when the need arises. If you have any additional questions about Intuitive Shipping or if you run into any concerns, please don't hesitate to reach out to our support team!
Best regards,
Ron Anderson
Customer Experience Manager