Intuitive Shipping , 426 anmeldelser

Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 97 % af bedømmelserne er på 5 stjerner
  • 1 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
18. oktober 2023

Great product and even better customer service! Bravo!

Shamans Market
USA
Mere end 5 år bruger appen
Intuitive Shipping Inc svarede 26. oktober 2023

Thank you for taking a few moments to share this! We appreciate the love! Please let our support team know if you have any questions about Intuitive Shipping or get stuck on something. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

15. juni 2023

Every time I reach out to customer service they are able to help me solve my problem in just a few clicks. I'm not super tech savvy, and while this app is super easy to use, we had a few products that required some help to calculate properly because of the way we needed to pack them. They were super helpful and FAST.

Bourbon Real Talk
USA
Mere end et år bruger appen
Intuitive Shipping Inc svarede 16. juni 2023

Thank you! We appreciate the love. It's great to hear that our team has been able to give you the support you need and the confidence that more complex aspects of your setup are taken care of. If you run into any concerns or just have a question, we're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

20. juli 2023

I've been using Intuitive Shipping for several years now. It works very well for us. Support has always been quick and helpful. Highly recommended!

Tech Instrumentation
USA
Cirka 4 år bruger appen
Intuitive Shipping Inc svarede 1. august 2023

Thank you for this review and for your recommendation! We're happy that Intuitive Shipping has played a role in your shipping success these past few years, and we look forward to working with you for many more! We're always here to help whenever the need arises, so please don't hesitate to reach out to our team.

Best regards,

Ron Anderson
Customer Experience Manager

1. juni 2023

Our company has fairly complex shipping rules and this app made it possible! I have probably worn out this support staff with all of my inquiries over the last few years but they are so helpful and quick to respond! I've never received this level of support in any part of my professional and personal life. Would recommend to anyone!

Ardisam Dealer Portal
USA
Mere end et år bruger appen
Intuitive Shipping Inc svarede 13. juni 2023

Thank you! We very much appreciate the kind words and your recommendation. Keep sending in those inquiries when you need to. Our team is always here to help and ready for the challenge!

Best regards,

Ron Anderson
Customer Experience Manager

12. juni 2023

We reached out to Intuitive when we realized that Shopify's shipping feature wouldn't cut it for the complicated shipping scenarios of our B2B website. We are among the early adopters of Shopify B2B and Intuitive did not have an out-of-the-box solution for our percentage-based shipping tiers. However, Intuitive's team worked very closely with our web developer to ensure their app works on our checkout page. Their work ensured that we could launch our website with confidence. The app itself has several conditional rules that would fit the needs of most businesses. Their customer service is extremely responsive and follows through to make sure the solution is implemented. Thanks, Intuitive team!

SUNPAN CANADA
Canada
7 måneder bruger appen
Intuitive Shipping Inc svarede 16. juni 2023

It's great to hear our team was able to work with you on a solution to this B2B problem, and that things are working the way you need them to, and we're happy to hear you've been getting help you need quickly. If any new issues arise or you just have a question about Intuitive Shipping, please don't hesitate to reach out to our support team!

Best regards,

Ron Anderson
Customer Experience Manager

16. maj 2023

Top class team at Intuitive Shipping. Not only do they have an evolving, robust platform - but you can consistently rely on their service and expertise when you need them. This is the reason why we have successfully relied on Paul and the team for almost four years. Thank you for creating an app that allows us to grow.

-Heeva

Flush Packaging
USA
Cirka 2 år bruger appen
Intuitive Shipping Inc svarede 23. maj 2023

We appreciate you taking the time to share your experiences with Intuitive Shipping over the past few years, and we're glad to hear they have been overwhelmingly positive! It's great to hear that Paul and others on our team are giving you the support you need when you need it. We will continue to be here for you should the need arise!

Best regards,

Ron Anderson
Customer Experience Manager

12. oktober 2023

Intuitive shipping is a great solution for us and the team there is easy to work with. We are thankful for their app!

Two Step Performance
USA
Næsten 2 år bruger appen
Intuitive Shipping Inc svarede 16. oktober 2023

We appreciate you taking a few moments to share this and help others make an informed decision. It's great to hear Intuitive Shipping has been an effective solution for your shipping needs. Please don't hesitate to reach out if the need arises. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

9. maj 2023

The app is great for calculating shipping with live rates. It's a shame that shopify won't share their API but I have started using shipstation to get the live rates without having to estimate. No more shipping headaches. Michael is also an amazing help! Anytime I have a problem Michael gets to the bottom of it and lets me know what I need to do so the problem doesn't repeat itself.

Love Serve Remember Shop
USA
Cirka 3 år bruger appen
Intuitive Shipping Inc svarede 16. maj 2023

Thank you taking a few moments to share this! We're happy to hear Intuitive Shipping is helping you succeed with shipping and that you're getting the help you require when the need arises. Michael and the rest of our team are here if any questions or concerns come up.

Best regards,

Ron Anderson
Customer Experience Manager

24. maj 2023

I cant say I have worked with many app support teams but the people I have dealt with here are all you could want. Knowledgeable, quick to reply, happy to keep helping as you are setting it up and testing. Really top notch, and super friendly.

As for the app, if you are sending overseas and being charged by weight or volume, its an absolute no brainer. This app easily pays for itself after a couple of orders. Once you get your head around it, easy to use and understand. Very happy with the app and the team who support it.

AniMac
Storbritannien
7 måneder bruger appen
Intuitive Shipping Inc svarede 29. maj 2023

We really appreciate you taking the time to share your experiences with Intuitive Shipping, and we're pleased to hear they have been so positive. Our entire team appreciates the kind words about our app and the level of support you have received when you've needed it. Thank you! We're here to help if you should come across an issue or just have a question about Intuitive Shipping.

Best regards,

Ron Anderson
Customer Experience Manager

Redigeret 8. juni 2023

Stop looking... you found it.
This is hands-down the BEST shipping rates app that has ever been created, backed by the best support staff on the planet. Believe me... I've tried them ALL
Intuitive Shipping can handle even the most complex scenarios across most every carrier out there.
Need Dangerous goods fees applied to by air shipping methods , but regular shipping via ground? No Problem
Shipping to Hawaii, but need ground methods omitted when DG items added to cart? No Problem
Need a rate for every method offered from 3 carriers? No Problem
Need special rates for certain customers? No problem
Need to block shipping to Fraud accounts?
Need Free shipping offered for certain stipulations? No problem
Need to block certain items from shipping to certain areas? No Problem
Need a flat fee for certain items but live rates for others? No Problem
You can rename shipping methods
You can pull negotiated rates from each of your carrier accounts, OR you can pull all rates from your Shipstation account - which makes life easier!
You can review every quote from every draft or Web cart - (WOW)
"How Accurate are the rates?" : you can upload all of your packaging sizes, and specify each of your items dimensions. This allows the app to return the most accurate rates on the fly.
Sound Complicated? It's really easy to use.
Don't feel like setting it up yourself? They offer a "White Glove Setup" service that sounds more expensive than it is, and it's worth every penny. They don't just set up, they also help maintain- I can't say enough good things about their support staff; they are the nicest bunch of people you can interact with, and it makes you feel good about supporting their business... and they're quick!
Install this app, mark this off your 'to-do' list, and prepare to be amazed.
Six out of five stars
Paul for president!

Evolve Skateboards USA
USA
3 måneder bruger appen
Intuitive Shipping Inc svarede 13. juni 2023

Wow... this left our team speechless. Thank you so much for the love! We appreciate you taking the time to share this, and we're beyond thrilled that your experiences with Intuitive Shipping have been so overwhelmingly positive. Paul and the support team are always here if you need help. We'd nominate Paul, too, but we don't want to lose him!

Best regards,

Ron Anderson
Customer Experience Manager