Intuitive Shipping , 411 Rezensionen

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 97 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
1. Juni 2018

Intuitive Shipping gave us the ability to easily set up shipping scenarios for the variety of items and combinations of items on our site. Support is quick and thorough. Joel is great! We looked at several apps before deciding on Intuitive. Great value. Extremely happy with this app!

Fringe Studio
Vereinigte Staaten
Etwa 2 monate mit der App
13. Juli 2022

The support from Intuitive Shipping is EXCELLENT! It took a lot of troubleshooting to connect my carrier account to the app (this was a carrier issue and not an issue with the app), but the team at Intuitive kept working on the issue until a resolution was found. I highly recommend this app, especially for stores with lots of different sized products.

Southern Birch Company
Vereinigte Staaten
Etwa 2 monate mit der App
Intuitive Shipping Inc hat geantwortet 14. Juli 2022

Thank you for sharing this! We're glad to hear our team helped you get the carrier issue resolved, and we really appreciate the recommendation. If you have any questions about Intuitive Shipping or run into any concerns, please don't hesitate to reach out to our support team.

Best regards,

Ron Anderson
Customer Experience Manager

19. Oktober 2018

We use this app to calculate dimensional FedEx shipping rates. It does a much better job than other apps we tried and is actually cheaper! Their support team has been amazing and responsive.

Cedar and Moss
Vereinigte Staaten
Etwa 2 monate mit der App
7. Juni 2022

Really intensely customisable with lots of great features. Customer service is absolutely second to none - really appreciate the fast responses I've had to all queries and the unfailingly helpful advice.

kenroltd
Vereinigtes Königreich
Etwa ein monat mit der App
Intuitive Shipping Inc hat geantwortet 7. Juni 2022

Thank you for this! It's great to hear that you're getting the help you need from our support team, and that you are taking advantage of Intuitive Shipping's robust functionality. We're confident it can handle just about any requirements you might have. If you do get stuck on anything or just have a question, please reach out to us. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

25. März 2022

Intuitive Shipping is a powerful app that can handle all of your shipping needs. We were having a hard time getting everything that we needed working to work, and Michael Janes in customer success sat with us and walked us through it all. He was willing to sit through several sessions with us to try and get everything working, was knowledgeable and extreme personable, keeping us calm through the whole set up process. If your rules get complicated, Intuitive Shipping can be a logic puzzle, but once you understand the difference between "Any" and "All" in the scenarios and rate blending, things pretty much fall into place. It would be nice if they integrated with other freight solutions than FedEx and if bulk editing was allowed in more places, but overall, it's a great app with a great staff to help you onboard.

GoWesty
Vereinigte Staaten
Etwa ein monat mit der App
Intuitive Shipping Inc hat geantwortet 29. März 2022

Thank you for sharing this! We're happy to hear you were able to take advantage of our one-on-one support and work directly with Michael to get set up. Shipping can be complex, and Intuitive Shipping can handle a lot of different requirements. We're always here to help if you get stuck or need clarification on anything.

Thank you for your feedback on freight solutions and bulk editing. We now have an integration with ShipStation. If you use ShipStation or are considering it, you may be able to access some additional freight options if they're available to you through your ShipStation account. Meanwhile we're always reviewing our carrier integration list, and we may add more freight options in the future. Stay tuned! For bulk editing, our dev team is always looking for ways to improve efficiency. If there are opportunities for us to enhance the experience of using Intuitive Shipping, we will definitely take advantage of them. Thank you!

Best regards,

Ron Anderson
Customer Experience Manager

22. August 2022

This app changed the game for our store, and on top of that, their support team is by far the most responsive and helpful support team I've had the pleasure of working with. Intuitive shipping can be daunting at first, but for good reason - it's powerful and really is the best solution for shipping & package sizing. Highly recommend this team & their app!

Outpost Western Store
Vereinigte Staaten
Etwa ein monat mit der App
Intuitive Shipping Inc hat geantwortet 23. August 2022

Thank you for the recommendation! We're thrilled to hear that Intuitive Shipping is giving you the tools you need to succeed at shipping, and that our support team is providing the help you need. We agree - Intuitive Shipping can do a lot! We're always here if you have a question or get stuck on something. Let us know if we can help!

Best regards,

Ron Anderson
Customer Experience Manager

22. April 2021

Fabulous product and even better customer service. The Intuitive Shipping team made setup easy with a personal video chat and continue to assist me through email and video chat with any questions I have. The best Shopify app experience I've had yet.

Sticks and Steel
Vereinigte Staaten
Etwa ein monat mit der App
24. August 2022

This app is a game changer for anyone looking to provide more accurate shipping rates to customers based on dimensional weights. The customer support team was great when I struggled with the setup. Looking forward to using this app to improve the precision of our shipping processes.

MTM Case-gard
Vereinigte Staaten
Etwa ein monat mit der App
Intuitive Shipping Inc hat geantwortet 7. September 2022

Thank you for taking the time to share your experience with Intuitive Shipping. We're glad to hear you got the assistance you needed from our support team, and we hope that Intuitive Shipping helps you succeed with shipping. Please don't hesitate to reach out to our team again if you have any questions or run into any concerns.

Best regards,

Ron Anderson
Customer Experience Manager

2. November 2020

I have a very complicated shipping scenario for my store, among all the shipping apps , only this app can validate my requirement

iShirt.Me
Vereinigte Staaten
Etwa ein monat mit der App
16. Juli 2019

Paul Cann and his team are exceptional! Quick to answer my questions and quick to help with any issues. For all your shipping variation needs, this is the app to get. Thank you Intuitive Shipping team!

Four Seasons Hotels Limited
Vereinigte Staaten
Etwa ein monat mit der App