Intuitive Shipping , 424 Rezensionen

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 97 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
Bearbeitet am 13. Januar 2021

I highly recommend this app and the team that comes along with it. Support and white glove service helped me through my complex shipping rules and it has been running without issue. This is the shipping rate app that does it all.

Spectrum Plastics Webstore
Vereinigte Staaten
Etwa 2 monate mit der App
22. April 2022

Just installed this app and definitely needed a way to create some unique shipping scenarios to ship our products. Nothing but high praises for the customer support, quick response time and help to get this going. Fully recommend them if you help getting your shipping calculations correct.

RootX
Vereinigte Staaten
Etwa 2 monate mit der App
Intuitive Shipping Inc hat geantwortet 28. April 2022

Thank you for the praise! Our support team very much appreciates this, and we're glad you got the help you needed to get Intuitive Shipping set up and optimized to manage your unique shipping requirements. Please let us know if you require any assistance in the future!

Best regards,

Ron Anderson
Customer Experience Manager

21. Juli 2021

Dang, is this ever a powerful app! We're a wholesale company and have extremely complicated shipping requirements, having to deal with 1) multiple piece shipping, 2) dimensional rates, 3) multiple carriers, 4) shipping promotions, 5) different shipping rules for different products, and numerous other intricacies. Previously we were using an app that was several times as expensive, and still didn't cover all of our requirements. Intuitive Shipping has replaced this app with ease, at a lower price with much better results. Oh, and their support is absolutely fantastic! Fast response times with detailed answers, and consistent followups on issues that needed to be looked at by their development team. All in all, you can't go wring if you choose Intuitive Shipping for your shipping needs. Two thumbs up!

Fun Services Canada
Kanada
Etwa 2 monate mit der App
15. Januar 2019

Great app to manage our (insane ) shipping rates from 20+ vendors... this is our store's saving grace... and to top it off- the customer service is INCREDIBLE!! They not only proofed the whole thing, but continue to help us in huge ways!! LOVE this app... 10/5!

Simple Switch
Vereinigte Staaten
Etwa 2 monate mit der App
20. März 2019

Highly recommend the app, and taking the time to test fully in the trial period to get past the learning curve and implementation, it works as promised.

As a former corporate professional, it is easier than an ERP (SAP or JDE) item setup or data extract. Just follow the steps.

Co-founder Joel, has been very quick to respond to my queries and comments.

Do read the Requirements Section, if you are new to Shopify for CCS.

Marveling Matilda
Kanada
Etwa 2 monate mit der App
19. August 2021

Intuitive offers a lot of customizations for our shipping needs. We can easily change carriers that we quote, setup rates for specific products, put restrictions on products that have to go certain shipping methods, and easily setup rates for different countries. The team is quick to respond to questions as well. It would be nice to be able to copy setups from one store to another, or upload pricing by weight range, but we tested many different solutions and Intuitive was the best!

iFixit
Vereinigte Staaten
Etwa 2 monate mit der App
13. Juli 2022

The support from Intuitive Shipping is EXCELLENT! It took a lot of troubleshooting to connect my carrier account to the app (this was a carrier issue and not an issue with the app), but the team at Intuitive kept working on the issue until a resolution was found. I highly recommend this app, especially for stores with lots of different sized products.

Southern Birch Company
Vereinigte Staaten
Etwa 2 monate mit der App
Intuitive Shipping Inc hat geantwortet 14. Juli 2022

Thank you for sharing this! We're glad to hear our team helped you get the carrier issue resolved, and we really appreciate the recommendation. If you have any questions about Intuitive Shipping or run into any concerns, please don't hesitate to reach out to our support team.

Best regards,

Ron Anderson
Customer Experience Manager

7. Juni 2022

Really intensely customisable with lots of great features. Customer service is absolutely second to none - really appreciate the fast responses I've had to all queries and the unfailingly helpful advice.

kenroltd
Vereinigtes Königreich
Etwa ein monat mit der App
Intuitive Shipping Inc hat geantwortet 7. Juni 2022

Thank you for this! It's great to hear that you're getting the help you need from our support team, and that you are taking advantage of Intuitive Shipping's robust functionality. We're confident it can handle just about any requirements you might have. If you do get stuck on anything or just have a question, please reach out to us. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

25. März 2022

Intuitive Shipping is a powerful app that can handle all of your shipping needs. We were having a hard time getting everything that we needed working to work, and Michael Janes in customer success sat with us and walked us through it all. He was willing to sit through several sessions with us to try and get everything working, was knowledgeable and extreme personable, keeping us calm through the whole set up process. If your rules get complicated, Intuitive Shipping can be a logic puzzle, but once you understand the difference between "Any" and "All" in the scenarios and rate blending, things pretty much fall into place. It would be nice if they integrated with other freight solutions than FedEx and if bulk editing was allowed in more places, but overall, it's a great app with a great staff to help you onboard.

GoWesty
Vereinigte Staaten
Etwa ein monat mit der App
Intuitive Shipping Inc hat geantwortet 29. März 2022

Thank you for sharing this! We're happy to hear you were able to take advantage of our one-on-one support and work directly with Michael to get set up. Shipping can be complex, and Intuitive Shipping can handle a lot of different requirements. We're always here to help if you get stuck or need clarification on anything.

Thank you for your feedback on freight solutions and bulk editing. We now have an integration with ShipStation. If you use ShipStation or are considering it, you may be able to access some additional freight options if they're available to you through your ShipStation account. Meanwhile we're always reviewing our carrier integration list, and we may add more freight options in the future. Stay tuned! For bulk editing, our dev team is always looking for ways to improve efficiency. If there are opportunities for us to enhance the experience of using Intuitive Shipping, we will definitely take advantage of them. Thank you!

Best regards,

Ron Anderson
Customer Experience Manager

22. August 2022

This app changed the game for our store, and on top of that, their support team is by far the most responsive and helpful support team I've had the pleasure of working with. Intuitive shipping can be daunting at first, but for good reason - it's powerful and really is the best solution for shipping & package sizing. Highly recommend this team & their app!

Outpost Western Store
Vereinigte Staaten
Etwa ein monat mit der App
Intuitive Shipping Inc hat geantwortet 23. August 2022

Thank you for the recommendation! We're thrilled to hear that Intuitive Shipping is giving you the tools you need to succeed at shipping, and that our support team is providing the help you need. We agree - Intuitive Shipping can do a lot! We're always here if you have a question or get stuck on something. Let us know if we can help!

Best regards,

Ron Anderson
Customer Experience Manager