Intuitive Shipping , 422 Rezensionen
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A very user-friendly APP, recommended for any online store. It can accommodate the settings of multiple shipping companies, and customer service responds quickly to any issues.
Thank you! We appreciate the recommendation and the time you took to share this with others. It's great to hear that you're getting helped quickly when you need it. Our entire support team is here to help should the need arise, or if you just have a question about Intuitive Shipping.
Best regards,
Ron Anderson
Customer Experience Manager
You wont find a better shipping calculator. The setup might be a little hard to get into, but if you need any help just ask them. I was really stuck on one problem, sent an email, explained what i wanted, and the went into my inuitive acct and set up the basics so all i had to do was duplicate for different countries and shipping rates.
They are super friendly, problem solvers and helpfull.
Look no futher than Intuitive shipping
Wow, thank you for this! We really appreciate your kind words and recommendation. Shipping can be complex, and Intuitive Shipping can handle just about any situation you can think, so it's great to hear you're getting help quickly when the need arises. We're always here to help should you have questions or run into any concerns in the future.
Best regards,
Ron Anderson
Customer Experience Manager
The app seems to be working well. Best part is the wonderful and prompt customer service. Any time I have a question, they are super quick to respond and answer my questions or resolve an issue promptly.
It's great to hear you're getting the prompt help you need when something comes up. Our team is always here to assist, whether it's answering a question or walking you through something more complex. We know you have a choice, and we're happy you chose Intuitive Shipping!
Best regards,
Ron Anderson
Customer Experience Manager
These guys are great. So much more versatile than the native Shopify settings and amazing customer support. Wanted to give Chelsey a bit 5 stars as well - handled my questions perfectly and knew exactly how to get the right support for our shipping needs. Will be using this app for a long time, not only for it's function but for the amazing customer support too. Great job.
Wow, thank you so much for this! We're so happy to hear that Intuitive Shipping is helping you succeed with shipping, and that you're getting the support you need when it's needed. Chelsey and our entire support team are here should you run into any concerns in the future or just have a quick question. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
While a little complex at first, once you have an understanding of Scenarios Intuitive Shipping is a really powerful tool to have a super flexible shipping rate system. The support team are quick and helpful. Overall a fantastic product.
Thank you for taking some time to share this! We know that shipping can be challenging and that our system can handle a lot of complex requirements. We're happy to hear that your experience with Intuitive Shipping and our support team has been so overwhelmingly positive. Please don't hesitate to reach out to us should you need help in the future.
Best regards,
Ron Anderson
Customer Experience Manager
Working with Intuitive Shipping has been a fantastic experience. We took advantage of their setup service and were impressed by their exceptional customer service - some of the best I've encountered among Shopify apps. A huge thank you to the team; your service was precisely what we needed!
Thank you for sharing this! We're glad to hear your experience with Intuitive Shipping has been so overwhelmingly positive, and that you're getting the most out of our Configuration Service. Please don't hesitate to reach out for assistance in the future should the need arise.
Best regards,
Ron Anderson
Customer Experience Manager
Great app, AWESOME support.
Big thanks to Brandon for being so responsive and for making sure I knew all the settings to make my configuration work!
Wow, thank you for taking a few moments to share this with others. We very much appreciate it. It's great to hear you're getting the help you need when you need it. Brandon and the rest of our support team are always here should you run into any concerns or have a question in the future.
Best regards,
Ron Anderson
Customer Experience Manager
Super supportive team, app works perfectly for our store with all sorts of twists and turns in how we calculate shipping. Highly recommended app if you need custom shipping rates for your operation.
Thank you for the recommendation! We're happy to hear that Intuitive Shipping is helping you manage the complexity with your shipping requirements. Please be sure to reach out to our support team again if you have a question or run into an issue.
Best regards,
Ron Anderson
Customer Experience Manager
Support team is fast and responsive, very helpful. Glad to have this app on our store
We appreciate you taking a few moments to share this with others! We're glad to hear that Intuitive Shipping is having such a positive impact on your business and your shipping needs. Our team is always here to help if you run into any concerns or just have a simple question.
Best regards,
Ron Anderson
Customer Experience Manager
Superior Support Experience Compared to Shopify
I've found that the support provided by this third-party app surpasses that of Shopify itself. Whenever we encounter issues with shipping, typically due to our own actions, their team responds to our support inquiries with impressive speed. They have consistently resolved issues in under 30 minutes.
In contrast, Shopify's support kept us on the chat over an hour, repeated questioning, and unnecessary escalations. Interestingly, with the same information provided to Shopify (and without the need for additional screenshots or screen recordings that Shopify frequently requested), the Intuitive team swiftly addressed and fixed the issue in less than 30 minutes.
We have been utilizing this app to calculate real-time shipping rates using our carrier accounts, and its performance has been outstanding. The app's functionality is reliable and efficient, making it a valuable asset for our shipping operations.
Thank you so much for the kind words! We are so glad to hear that you're getting prompt, effective support when it's needed, and we're happy that Intuitive Shipping is providing you with such positive results. We know that shipping is complex and a crucial for your business. Our entire team is here to make sure your experience with Intuitive Shipping is the best it can be and, when you run into an issue - or when you just have a simple question - you're getting helped quickly and properly.
Best regards,
Ron Anderson
Customer Experience Manager