Intuitive Shipping , 412 Rezensionen

Gesamtbewertung
4,9
Anzahl pro Bewertungsstufe
  • 97 % der Bewertungen sind 5 Sterne
  • 1 % der Bewertungen sind 4 Sterne
  • 0 % der Bewertungen sind 3 Sterne
  • 0 % der Bewertungen sind 2 Sterne
  • 1 % der Bewertungen sind 1 Sterne
18. Oktober 2023

Great product and even better customer service! Bravo!

Shamans Market
Vereinigte Staaten
Mehr als 5 jahre mit der App
Intuitive Shipping Inc hat geantwortet 26. Oktober 2023

Thank you for taking a few moments to share this! We appreciate the love! Please let our support team know if you have any questions about Intuitive Shipping or get stuck on something. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

11. Oktober 2023

5-star company!
We tried a couple of different companies. However, onboarding was a mess.
With Intuitive, you speak to North American employees, who walk you through the process. Highly recommend

pennzonidisplay
Vereinigte Staaten
5 monate mit der App
Intuitive Shipping Inc hat geantwortet 16. Oktober 2023

Thank you for the recommendation! It's great to hear your experiences with Intuitive Shipping have been so positive. Our support team is always here is you run into any concerns or just have a question.

Best regards,

Ron Anderson
Customer Experience Manager

28. November 2023

Extremely supportive team behind this app!

Naish.com
Vereinigte Staaten
4 monate mit der App
Intuitive Shipping Inc hat geantwortet 30. November 2023

We really appreciate you taking a few moments to share this to help others make an informed decision about Intuitive Shipping. Thank you!

Best regards,

Ron Anderson
Customer Experience Manager

28. September 2023

We have been using the app for about 9 months now and have been thrilled with it. All of our shipping is custom white glove in home delivery and setup. Pricing is complex based on product and customer location. The app is completely customizable to any scenario we can imagine and the support is always prompt and helpful. This has been a wonderful addition to our Shopify store.

dutchcraftfurniture.com
Vereinigte Staaten
Mehr als ein jahr mit der App
Intuitive Shipping Inc hat geantwortet 3. Oktober 2023

We're so happy to hear that your experience with Intuitive Shipping has been so overwhelmingly positive and that our system is able to handle all of your customized shipping requirements. Our support team is always here if you get stuck on something or just have a question, so please reach out when the need arises.

Best regards,

Ron Anderson
Customer Experience Manager

12. Oktober 2023

Intuitive shipping is a great solution for us and the team there is easy to work with. We are thankful for their app!

Two Step Performance
Vereinigte Staaten
Fast 2 jahre mit der App
Intuitive Shipping Inc hat geantwortet 16. Oktober 2023

We appreciate you taking a few moments to share this and help others make an informed decision. It's great to hear Intuitive Shipping has been an effective solution for your shipping needs. Please don't hesitate to reach out if the need arises. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

11. März 2024

We migrated to using Intuitive Shipping after years of struggling with native Shopify shipping settings. This has really given us a lot more control over what and when we charge customers. The set up was a considerable effort due migrating multiple stores at the same time and due to the fact we ship to almost all countries from each store so had a lot of zones and prices to configure. However it was well worth the effort as we have significantly greater control now without the need to leverage developer support anytime we want to make a rule change. I have high hopes for how we will continue to get more from the tool in the future. Migrating to volumetric weights has been a long term aim and this app makes that possible! The Support offered from the Intuitive Shipping team has been first class and have always been very responsive.

KILLSTAR - US Store
Vereinigte Staaten
Intuitive Shipping Inc hat geantwortet 12. März 2024

Thank you!!! We very much appreciate you taking time to share your experiences with others. It's great to hear that those experiences have been overwhelmingly positive. We know you have a choice and we're so glad that you chose Intuitive Shipping to help you manage the complexity with your shipping requirements at checkout. Mike and the rest of our team are here to help whenever you have a question or if you come across a concern with Intuitive Shipping.

Best regards,

Ron Anderson
Customer Experience Manager

3. August 2023

This is the best shipping app, period. This is the best support you will ever get, period. Plus they’re in Canada. Shout out to Paul for the best service ever.

We have complex shipping needs. Multi-box, domestic & international, free shipping, oversize items, beyond destination charges, complex variants, markups and discounts and Intuitive handles them all easily. This app is saving us so much time on oversized shipping quotes now. It blows my mind that Shopify is so bad at shipping. Don’t even waste anytime with Shopify shipping, you can’t even add product dimensions! I have no doubt Shopify will buy Intuitive at some point for a lot of money and they deserve it. They have made a great app and company.

It will take you time to setup all your product dimensions if you haven’t yet. Pay for the awesome white glove service to setup all your shipping scenarios fast. Trust me, Paul’s service is worth the price. I asked Paul so many questions that I started to annoy myself. He answered them all and continues to do so whenever we need anything.

Only suggestion for improvement would be to create a warning in the admin that indicates there are products with no dimensions. Mainly an issue for big product catalogs and no fault of Intuitive but we missed a few dimensions on variants and customers couldn’t check out. The app does have backup rates you can setup, but on oversize items you might eat some serious cost before you realize your mistake. Run through the product spreadsheet 5 or 6 times to make sure you didn’t miss anything and make sure to add Intuitive dimensions as part of your new product process before launching new products.

Stop looking, you’ve found the only shipping app you need. Great app, fantastic people, A+ from us!

Strobepro Studio Lighting
Kanada
Fast 3 jahre mit der App
Intuitive Shipping Inc hat geantwortet 11. August 2023

Thank you for this fantastic and thoughtful review. We are so happy to hear that Intuitive Shipping is handling all of your complex shipping needs effectively. It's amazing to hear that you got the most out of our white glove configuration service and that Paul was able to get you set up and on your way. Paul and the rest of our team are happy to answer any questions you have, so don't be shy!

We appreciate your feedback on our product dimension and packing algorithm features. Our team is always looking for ways to improve Intuitive Shipping and we consider any feature requests and suggestions we receive for future updates. In fact the app is what it is today because of feedback from merchants like you, so if there is anything else you would like to see, let us know!

Best regards,

Ron Anderson
Customer Experience Manager

16. August 2023

Intuitive Shipping steps in where Shopify's built-in shipping solution leaves off. They take care of things like smartboxing and keeping track of product dimensions, etc. Furthermore, they take care of our complex wholesale rules (scenarios) that apply differently to different customers and based on different spend amounts to different locales. There, so far, hasn't been a tricky shipping scenario that we've thrown at it that it couldn't handle.

I think, perhaps, even more important than that, is their really excellent customer service team. Whenever we've had issues (including some that may have been caused by another app that failed to pass correction info along to Intuitive or where Shopify itself may have failed) they were always on the ball with customer service, support and response. They allow you to also book real calls with real people in advance who will (virtually) hold your hand while creating scenarios or troubleshooting problems.

We're really happy working with them.

Ford Medical
Vereinigte Staaten
Mehr als ein jahr mit der App
Intuitive Shipping Inc hat geantwortet 5. September 2023

We very much appreciate you taking time to share your experiences with Intuitive Shipping. It's great to hear that our system is helping to manage your shipping complexity so effectively. Thank you for the praise for our support team. We're happy to hear you have taken advantage of our one-on-one support sessions! When shipping rules are complex, it's much more effective to demonstrate or troubleshoot in real time. Please reach out to us any time you have a question or run into a concern.

Best regards,

Ron Anderson
Customer Experience Manager

17. Oktober 2023

Great shipping app which is perfect for all complexe shipping policies. Great flexibility to manage all kind of rules. Great support team ! Hands down, the best shipping app on the market.

MPC
Frankreich
22 tage mit der App
Intuitive Shipping Inc hat geantwortet 26. Oktober 2023

Thank you for taking time to share this! We appreciate the kind words about our support team, and it's great to hear that Intuitive Shipping is helping you manage the complexities of your shipping requirements. Our team is always here to help should the need arise.

Best regards,

Ron Anderson
Customer Experience Manager

29. Februar 2024

Shipping is super frustrating, especially with the limited built in Shopify system. Intuitive helped set things up on a whole new level domestically & international. They basically set everything up the way I wanted and have responded lightning fast to numerous issues that have come up. I definitely recommend giving them a try for your Shopify shipping needs.

Tankraft
Vereinigte Staaten
Intuitive Shipping Inc hat geantwortet 6. März 2024

Thank you so much for the recommendation! We agree, shipping can be frustrating, and it's great to hear that Intuitive Shipping is helping you overcome those frustrations. Our team is always here to make sure your configuration is set up and functioning as expected, so please don't be a stranger! Reach out whenever you have a question or concern. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager