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We love this app. We also have been extremely pleased with Chelsey Soper. She has been great with helping to get us set up and add different scenarios. It is a breath of fresh air to build rapport with someone in a company versus having to explain things over and over.
Thank you for taking a few moments to share this with others! It's great to hear that you've been getting the help you need from Chelsey, and that your experience with Intuitive Shipping has been so positive. Please don't hesitate to reach out should you need our help again!
Best regards,
Ron Anderson
Customer Experience Manager
This app allowed us to create a complicated shipping set up where some of our products ship for free to a location and others have a cost based on total cart value. Setting up the app was a bit challenging but their support team was very helpful and even implemented updates based on some of the challenges we ran into.
This app is great! It has a lot of options for item specific shipping charges and exclusions and can really do anything you need it do, no matter how complicated your shipping is.
They are also extremely quick to reply if you need any help, and always come up with inventive solutions to help with anything you need the app to do.
We use this app integrated with Zapiet Store Pick Up and Delivery to manage our shipping. It is very comprehensive and offers lots of combinations, no matter how complex and ours certainly were. Since shipping, especially for overseas stores, is not straightforward the flexibility this App offers is excellent. But the real value is the absolutely excellent customer support that the team offer. They are responsive, friendly and helpful and will assist in any way they can. Delighted we chose this option. Was the glue that tied everything together.
Great, knowledgeable, responsive support.
Thank you for taking a few moments to share this with others. We appreciate the kind words! Please don't hesitate to reach out to our support team if you should need us again.
Best regards,
Ron Anderson
Customer Experience Manager
If you can think of a shipping scenario, you can set it up: special rates for different dates, post codes, repeat customers, specific addresses, individual businesses, different products.
It doesn't matter what it is, if you can work out the logic, you can make it happen.
Thank you for taking time to share your experience with Intuitive Shipping. We're so happy to hear you're getting the most out of our key features and taking advantage of our extensive condition system. We know that shipping can be complex. It's great to hear we're handling everything you can throw our way. Please reach out if you run into an issue or just have a question. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
I cannot speak highly enough of the functionality, power, and capabilities of this app. Total gamechanger for our business with proper dimensional weight calculations for shipping, proper rates, and more. The Intuitive Shipping Team is incredibly responsive and capable of handling complex issues. I've relied on them several times to get our shop up and running with new shipping charges/changes and they have answered every question thoroughly -- and helped implement! So thankful for what Intuitive Shipping does for our Shopify Store!
We have had Intuitive Shipping for a year, but the person in our corporation who was familiar with this integration left the company. I've been trying to catch up ever since. Their support team is GREAT and helped me re-learn how to integrate into our Shopify store. I've spoken to three different people each time and they actually FOLLOW UP with me! RECOMMEND!
We appreciate this recommendation so much! It's great to hear that our team, no matter whom you speak with, is providing you with the support you need to keep Intuitive Shipping running smoothly. Please don't hesitate to contact us for any reason, whether it's a simple question about the app or a complex setup change.
Best regards,
Ron Anderson
Customer Experience Manager
I would give this app ten stars if I could. Superb and timely support which has provided for the fining-tuning and enhancement my store's shipping process. A relief to have and a pleasure to use. I second the previous review: Thank you, Paul!!
I have used Intuitive Shipping app for several year and their support is the best. Most of our products ship First Class mail but we had several the require special shipping needs and Intuitive Shipping can meed out needs.
Thank you,
Claudia HomeSewingDepot.com