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Absolutely love this company, their employees, and their customer service. They can help me figure out any shipping issue and I so appreciate them!
Wow, thank you!!! We love helping! Our team's top priority is to ensure you have the best possible experience with Intuitive Shipping, and it sounds like that's been the case so far. We know you have a choice and we're very happy you chose us! Please don't hesitate to reach out to our support team should you need us again. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
Great app, AWESOME support.
Big thanks to Brandon for being so responsive and for making sure I knew all the settings to make my configuration work!
Wow, thank you for taking a few moments to share this with others. We very much appreciate it. It's great to hear you're getting the help you need when you need it. Brandon and the rest of our support team are always here should you run into any concerns or have a question in the future.
Best regards,
Ron Anderson
Customer Experience Manager
Shopify shipping leaves so much to be desired, so I was searching for an app that would help solve all of the issues I was experiencing. My journey to find a one-size-fits-mine solution to my store's many shipping issues was very much like Goldilocks and her journey to find the best soup and bed. I eventually came across the smart boxing app, which was great, but it didn't quite solve everything that I needed. Then I found the ONE, Intuitive Shipping, and seriously, I am amazed at how many different things it does. I have officially solved all of my shipping woes! The only thing better than the app itself, is the support behind it. Every single time I need help with something, they respond quick and thoroughly. Specifically, Greg & Paul have been so helpful! They answer all of my questions, and get everything set up to exactly like I need. If you are on the fence about adding this app, it is 100% worth it. No more losing money on bad shipping estimates from Shopify!
Wow, thank you so much for these kind words! We're very happy that you found Intuitive Shipping and we look forward to working with you for a long time. Our team appreciates the overwhelmingly positive feedback! If you have any new questions or run into a snag, please don't hesitate to reach out. Paul, Greg and the rest of our support team are here to help whenever the need arises.
Best regards,
Ron Anderson
Customer Experience Manager
We have been using Intuitive Shipping since 2022, the team has been great, anytime we have an issue, which has typically been user error, they are super prompt is getting back us and keeping us rolling even during black Friday. So I highly recommend, customer service is always outstanding, the system works.
You wont find a better shipping calculator. The setup might be a little hard to get into, but if you need any help just ask them. I was really stuck on one problem, sent an email, explained what i wanted, and the went into my inuitive acct and set up the basics so all i had to do was duplicate for different countries and shipping rates.
They are super friendly, problem solvers and helpfull.
Look no futher than Intuitive shipping
Wow, thank you for this! We really appreciate your kind words and recommendation. Shipping can be complex, and Intuitive Shipping can handle just about any situation you can think, so it's great to hear you're getting help quickly when the need arises. We're always here to help should you have questions or run into any concerns in the future.
Best regards,
Ron Anderson
Customer Experience Manager
Great customer support. Quick to reply and help us navigate questions which required customized support. Highly recommend!
Thank you for the recommendation! We're very happy to hear that you're getting the support you need when it's needed. If you have any more questions or run into any challenges, please don't hesitate to reach out. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
The intuitive shipping app is amazing! Their support team is really great as well. Thank you for all the assistance.
Thank you! We're so happy to hear your experience with Intuitive Shipping has been so positive and that you're getting help when it's needed. Our support team is always here whenever you have a question or run into an issue. Please don't hesitate to contact us again!
Best regards,
Ron Anderson
Customer Experience Manager
Worth every penny if you deal with unusual shipping scenarios, Paul was extremely helpful getting us set up how we needed, going above and beyond to make sure we didn't make any compromises.
Thank you for this! It's great to hear that Intuitive Shipping is managing the complexity with your shipping so effectively and that you're getting support from our team when it's needed. Paul and the rest of our team are always here to help should the need arise. Please don't hesitate to contact us!
Best regards,
Ron Anderson
Customer Experience Manager
Very responsive support!
Works really well and they are always supportive when we have any question!
Thank you! We're so happy to hear that you're getting the support you need when it's needed, and that Intuitive Shipping is helping you succeed with shipping. We look forward to helping you again should the need arise!
Best regards,
Ron Anderson
Customer Experience Manager
While a little complex at first, once you have an understanding of Scenarios Intuitive Shipping is a really powerful tool to have a super flexible shipping rate system. The support team are quick and helpful. Overall a fantastic product.
Thank you for taking some time to share this! We know that shipping can be challenging and that our system can handle a lot of complex requirements. We're happy to hear that your experience with Intuitive Shipping and our support team has been so overwhelmingly positive. Please don't hesitate to reach out to us should you need help in the future.
Best regards,
Ron Anderson
Customer Experience Manager