Note globale
4,9
Nombre d’avis par note
  • 97 % des avis sont des avis à 5 étoiles
  • 1 % des avis sont des avis à 4 étoiles
  • 0 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
30 janvier 2024

This works great for me. I'm able to enter all my box dimensions and product dimensions. It then chooses the best box and packs the products accordingly. You can set the maximum weight allowed per box as well. Customer support is quick. I also offer free local ship for certain zip codes. It handles that. It was returning rates higher than what I was paying. I was able to adjust that by a percentage to pass the discount on. I don't think there's any other app that works this well and easy.

Rosa Food Products
États-Unis
Environ 3 ans d’utilisation de l’application
Intuitive Shipping Inc a répondu 6 février 2024

Thank you for sharing your experiences with Intuitive Shipping. We're happy to hear you're taking advantage of our SmartBoxing packing system and other key features to manage the complexity of your shipping requirements. We know you have a choice, and we're so glad you chose Intuitive Shipping. If you have a question or run into any concerns, please don't hesitate to reach out to our support team again. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

4 avril 2024

We love this app. We also have been extremely pleased with Chelsey Soper. She has been great with helping to get us set up and add different scenarios. It is a breath of fresh air to build rapport with someone in a company versus having to explain things over and over.

Packaging Tools
États-Unis
10 mois d’utilisation de l’application
Intuitive Shipping Inc a répondu 24 avril 2024

Thank you for taking a few moments to share this with others! It's great to hear that you've been getting the help you need from Chelsey, and that your experience with Intuitive Shipping has been so positive. Please don't hesitate to reach out should you need our help again!

Best regards,

Ron Anderson
Customer Experience Manager

18 avril 2024

I really appreciate the support team of this app. Any time I have had an issue, they have been prompt to figure it out with me.

Modatrova
États-Unis
Plus d'un an d’utilisation de l’application
Intuitive Shipping Inc a répondu 24 avril 2024

Thank you for taking a few moments to share this! Our team appreciates the kind words. Please don't hesitate to reach out should the need arise.

Best regards,

Ron Anderson
Customer Experience Manager

8 février 2024

We have very complicated Multi-location shipping needs. We haven't needed much assistance since our initial onboarding, but updates to Shopify made things challenging for us. Mike in support was very patient and solved all our issues and then some. I would highly recommend this app if your shipping needs tend to be complicated.

Sportabella
États-Unis
Presque 5 ans d’utilisation de l’application
Intuitive Shipping Inc a répondu 15 février 2024

Thank you so much for your recommendation! We're happy to hear that Intuitive Shipping has been helping to manage the complexity of your shipping rates so effectively, and it's great to hear that Mike was able to provide you with exceptional support when needed. If you run into any issues in the future, or just have a simple question, Mike and our entire support team are here to help.

Best regards,

Ron Anderson
Customer Experience Manager

9 avril 2024

I can't say enough good things about this app and the team behind it. I'm using it on two completely different high-volume sites that have very complicated shipping scenarios (several). This app handles it all. And does it well. Even better than the app is the support team behind it. Quick to help, and incredibly knowledgeable. I don't fully understand how they make it all work, but knowing they're there is a relief. I highly recommend this app based on my experiences over the past few years. And the customer service is the best I've experienced. When an app makes me look good to my clients, it's a win for everyone.

Melt-to-Make®
États-Unis
Environ un mois d’utilisation de l’application
Intuitive Shipping Inc a répondu 24 avril 2024

Thank you for the recommendation! We appreciate you taking a few moments to share your experiences with Intuitive Shipping so others can make an informed decision. It's great to hear you're getting outstanding support from our team and that our system is handling your shipping setup so effectively. Our team is always here to help, so please don't hesitate to reach out to us whenever the need arises.

Best regards,

Ron Anderson
Customer Experience Manager

23 mars 2024

Absolutely love this company, their employees, and their customer service. They can help me figure out any shipping issue and I so appreciate them!

Senergy
États-Unis
Environ un an d’utilisation de l’application
Intuitive Shipping Inc a répondu 25 mars 2024

Wow, thank you!!! We love helping! Our team's top priority is to ensure you have the best possible experience with Intuitive Shipping, and it sounds like that's been the case so far. We know you have a choice and we're very happy you chose us! Please don't hesitate to reach out to our support team should you need us again. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

14 février 2024

Really great app. Lots of control and customisation to offer my customers the right shipping method based on their product selection. Have always been impressed with the support when I have questions. Would recommend this app 100%

The Sewing Studio
Royaume-Uni
Environ un an d’utilisation de l’application
Intuitive Shipping Inc a répondu 6 mars 2024

Thank you for the recommedation! We appreciate you taking a few moments to share this with others. It's great to hear that you're getting the most out of Intuitive Shipping and that our support team is there to help when it's needed. Please feel free to reach out any time you have a question or get stuck on something. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

16 avril 2024

The team at Intuitive have been extremely helpful in getting us up and running with our complicated shipping scenarios. They were always available to help answer our (many) questions and even followed up with us multiple times to make sure everything was running smoothly. We've only been using the app for a month or so but have had zero issues with integrating it into our Shopify checkout. Would definitely recommend.

SIN | Home goods
États-Unis
25 jours d’utilisation de l’application
Intuitive Shipping Inc a répondu 24 avril 2024

We very much appreciate your recommendation! It's great to hear that Intuitive Shipping is helping you manage your shipping requirements so effectively and that you're able to get the support you need when it's needed. Our team is always here to help, so please don't hesitate to reach out to us!

Best regards,

Ron Anderson
Customer Experience Manager

28 mars 2024

So far, Intuitive Shipping really delivers. I'm extremely pleased with how responsive / knowledgeable the customer service team is (thanks Paul!). We went from test mode to live today and had a little issue with rate blending that Paul solved in a heartbeat. The app is robust and does what it says, with a user-friendly interface. I cannot say I'm looking forward to launching markets and multi-currency but I know there's a team to assist me in the process, and that alone is a win! Thanks again.

DHOME
États-Unis
3 mois d’utilisation de l’application
Intuitive Shipping Inc a répondu 2 avril 2024

Amazing! Thank you so much for sharing this. Our entire team appreciates your kind words. We're happy to hear that Intuitive Shipping is capably handling the complexity with your shipping requirements and that Paul has been there to help you overcome any challenges. Paul and our support team are here to help should the need arise again.

Best regards,

Ron Anderson
Customer Experience Manager

28 mars 2024

Great customer support. Quick to reply and help us navigate questions which required customized support. Highly recommend!

Integrated Engineering
États-Unis
Plus de 3 ans d’utilisation de l’application
Intuitive Shipping Inc a répondu 2 avril 2024

Thank you for the recommendation! We're very happy to hear that you're getting the support you need when it's needed. If you have any more questions or run into any challenges, please don't hesitate to reach out. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager