Intuitive Shipping , 426 avis
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The app has provided flexibility we did not have before, and which does not come natively in Shopify. The support team is very helpful. Michael in particular has taken on my specific account and become intimately familiar with our requirements. He been a tremendous help translating those requirements into the Intuitive platform.
We very much appreciate you taking time to share this. It's great to hear that Intuitive Shipping is having such a positive impact, and that Michael has been there to walk you through the setup process. Michael and our entire support team are here whenever help is needed or just to answer questions you might have. Please don't hesitate to reach out!
Best regards,
Ron Anderson
Customer Experience Manager
This is a great app with so much to offer. The customer service is also top rate, as sometimes it takes a little guidance to make sure everything is set up and rates are reading correctly at the checkout. Michael was a pleasure to speak to and an absolute star - helping to resolve a recent issue quickly and efficiently via emails and a video call. Thank you!
Amazing! Thank you for taking time to share this so that others can make an informed decision. We're happy to hear that you're getting the most out of Intuitive Shipping, and that our team is providing the help you need when it's needed. It's great to hear you're taking advantage of both our email support and our live, one-on-one support sessions. Michael and the rest of our support team are always here to help should you need us again in the future.
Best regards,
Ron Anderson
Customer Experience Manager
We love this app. We also have been extremely pleased with Chelsey Soper. She has been great with helping to get us set up and add different scenarios. It is a breath of fresh air to build rapport with someone in a company versus having to explain things over and over.
Thank you for taking a few moments to share this with others! It's great to hear that you've been getting the help you need from Chelsey, and that your experience with Intuitive Shipping has been so positive. Please don't hesitate to reach out should you need our help again!
Best regards,
Ron Anderson
Customer Experience Manager
I really appreciate the support team of this app. Any time I have had an issue, they have been prompt to figure it out with me.
Thank you for taking a few moments to share this! Our team appreciates the kind words. Please don't hesitate to reach out should the need arise.
Best regards,
Ron Anderson
Customer Experience Manager
This works great for me. I'm able to enter all my box dimensions and product dimensions. It then chooses the best box and packs the products accordingly. You can set the maximum weight allowed per box as well. Customer support is quick. I also offer free local ship for certain zip codes. It handles that. It was returning rates higher than what I was paying. I was able to adjust that by a percentage to pass the discount on. I don't think there's any other app that works this well and easy.
Thank you for sharing your experiences with Intuitive Shipping. We're happy to hear you're taking advantage of our SmartBoxing packing system and other key features to manage the complexity of your shipping requirements. We know you have a choice, and we're so glad you chose Intuitive Shipping. If you have a question or run into any concerns, please don't hesitate to reach out to our support team again. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
We have very complicated Multi-location shipping needs. We haven't needed much assistance since our initial onboarding, but updates to Shopify made things challenging for us. Mike in support was very patient and solved all our issues and then some. I would highly recommend this app if your shipping needs tend to be complicated.
Thank you so much for your recommendation! We're happy to hear that Intuitive Shipping has been helping to manage the complexity of your shipping rates so effectively, and it's great to hear that Mike was able to provide you with exceptional support when needed. If you run into any issues in the future, or just have a simple question, Mike and our entire support team are here to help.
Best regards,
Ron Anderson
Customer Experience Manager
I can't say enough good things about this app and the team behind it. I'm using it on two completely different high-volume sites that have very complicated shipping scenarios (several). This app handles it all. And does it well. Even better than the app is the support team behind it. Quick to help, and incredibly knowledgeable. I don't fully understand how they make it all work, but knowing they're there is a relief. I highly recommend this app based on my experiences over the past few years. And the customer service is the best I've experienced. When an app makes me look good to my clients, it's a win for everyone.
Thank you for the recommendation! We appreciate you taking a few moments to share your experiences with Intuitive Shipping so others can make an informed decision. It's great to hear you're getting outstanding support from our team and that our system is handling your shipping setup so effectively. Our team is always here to help, so please don't hesitate to reach out to us whenever the need arises.
Best regards,
Ron Anderson
Customer Experience Manager
Absolutely love this company, their employees, and their customer service. They can help me figure out any shipping issue and I so appreciate them!
Wow, thank you!!! We love helping! Our team's top priority is to ensure you have the best possible experience with Intuitive Shipping, and it sounds like that's been the case so far. We know you have a choice and we're very happy you chose us! Please don't hesitate to reach out to our support team should you need us again. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
Really great app. Lots of control and customisation to offer my customers the right shipping method based on their product selection. Have always been impressed with the support when I have questions. Would recommend this app 100%
Thank you for the recommedation! We appreciate you taking a few moments to share this with others. It's great to hear that you're getting the most out of Intuitive Shipping and that our support team is there to help when it's needed. Please feel free to reach out any time you have a question or get stuck on something. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
The team at Intuitive have been extremely helpful in getting us up and running with our complicated shipping scenarios. They were always available to help answer our (many) questions and even followed up with us multiple times to make sure everything was running smoothly. We've only been using the app for a month or so but have had zero issues with integrating it into our Shopify checkout. Would definitely recommend.
We very much appreciate your recommendation! It's great to hear that Intuitive Shipping is helping you manage your shipping requirements so effectively and that you're able to get the support you need when it's needed. Our team is always here to help, so please don't hesitate to reach out to us!
Best regards,
Ron Anderson
Customer Experience Manager