レビュー (482)

総合評価
4.9
評価レベルごとの件数
  • 評価の98%は5つ星です
  • 評価の1%は4つ星です
  • 評価の0%は3つ星です
  • 評価の0%は2つ星です
  • 評価の1%は1つ星です
2021年10月29日

Great support. App can be a little confusing in the wording at times, but 1-1 support is always there for complex issues. We have very complex shipping rules, so this has been hugely helpful for us.

Case Furniture
イギリス
アプリの使用期間:3ヶ月
Intuitive Shipping Incが返信しました 2021年11月2日

We really appreciate you sharing your experience with the Intuitive Shipping app and our support team. It's great to hear that Intuitive Shipping has helped you take full control of your complex shipping strategy. It means a lot to our team to see this, so thank you!

Best regards,
Ron Anderson | Customer Experience Manager

2022年10月11日

Talk about stellar customer service. From onboarding to setup and troubleshooting, the team at Intuitive Shipping is on it. Any questions we've had while setting up our new shipping rates were answered quickly and thoroughly. We're quite pleased with how robust the app is and the customization it allows us that shopify does not. Thank you for your entire teams help!

Juniper Office
アメリカ合衆国
アプリの使用期間:3ヶ月
Intuitive Shipping Incが返信しました 2022年10月13日

Thank you!! We're so happy to hear your experience with Intuitive Shipping has been so overwhelmingly positive, and that you're taking advantage of of all the customization features. If you need us for any additional questions or concerns, our team is here to help!

Best regards,

Ron Anderson
Customer Experience Manager

編集日:2023年6月8日

Stop looking... you found it.
This is hands-down the BEST shipping rates app that has ever been created, backed by the best support staff on the planet. Believe me... I've tried them ALL
Intuitive Shipping can handle even the most complex scenarios across most every carrier out there.
Need Dangerous goods fees applied to by air shipping methods , but regular shipping via ground? No Problem
Shipping to Hawaii, but need ground methods omitted when DG items added to cart? No Problem
Need a rate for every method offered from 3 carriers? No Problem
Need special rates for certain customers? No problem
Need to block shipping to Fraud accounts?
Need Free shipping offered for certain stipulations? No problem
Need to block certain items from shipping to certain areas? No Problem
Need a flat fee for certain items but live rates for others? No Problem
You can rename shipping methods
You can pull negotiated rates from each of your carrier accounts, OR you can pull all rates from your Shipstation account - which makes life easier!
You can review every quote from every draft or Web cart - (WOW)
"How Accurate are the rates?" : you can upload all of your packaging sizes, and specify each of your items dimensions. This allows the app to return the most accurate rates on the fly.
Sound Complicated? It's really easy to use.
Don't feel like setting it up yourself? They offer a "White Glove Setup" service that sounds more expensive than it is, and it's worth every penny. They don't just set up, they also help maintain- I can't say enough good things about their support staff; they are the nicest bunch of people you can interact with, and it makes you feel good about supporting their business... and they're quick!
Install this app, mark this off your 'to-do' list, and prepare to be amazed.
Six out of five stars
Paul for president!

Evolve Skateboards USA
アメリカ合衆国
アプリの使用期間:3ヶ月
Intuitive Shipping Incが返信しました 2023年6月13日

Wow... this left our team speechless. Thank you so much for the love! We appreciate you taking the time to share this, and we're beyond thrilled that your experiences with Intuitive Shipping have been so overwhelmingly positive. Paul and the support team are always here if you need help. We'd nominate Paul, too, but we don't want to lose him!

Best regards,

Ron Anderson
Customer Experience Manager

2018年12月7日

Our objective was to have customers see the same shipping price as what we end up paying the carrier. It seemed none of the Apps could do this task correctly! This was the only app we found that could accurately do what they call 4D boxing, to calculate the shipping based on what fits in the various shipping boxes we have. Their support team was very responsive.

RCbenchmark
カナダ
アプリの使用期間:3ヶ月
2021年5月24日

The most flexible shipping app I've found to handle any scenario you can throw at it. Takes a little upfront design work to get up and running but the Support team is amazing and always helpful.

Team Core-Tex
アメリカ合衆国
アプリの使用期間:2ヶ月
2021年12月2日

I'm using the app to set different packages based on product quantity and it is simply amazing. I had the first help to configure it properly and Michael Janes was just perfect. It's easy to use and I was insecure to do it by myself, so this help was what I needed. Their customer support is excellent!

Sunrise Greenhouses Ltd.
カナダ
アプリの使用期間:2ヶ月
Intuitive Shipping Incが返信しました 2021年12月3日

We're so happy to hear you've been able to get the help you need to get you started! Michael and the rest of our team are here to help whenever you get stuck or just have a question about Intuitive Shipping. Thank you for taking a moment to write this. It is very much appreciated!

Best regards,

Ron Anderson
Customer Experience Manager

2022年6月17日

If you’re looking for a solution to shipping anomalies that occur in your checkout, Intuitive Shipping is the right app for you! We’ve been able to resolve most of our pain points by using this app. Also, the good folks at Intuitive Shipping are amazing! Customer service is as important to our organization as the functionality of the app. Truly, one of the most responsive teams out there with a sincere desire to make sure the app is integrated into your storefront’s success.

Gulf Business Printing
アメリカ合衆国
アプリの使用期間:2ヶ月
Intuitive Shipping Incが返信しました 2022年6月21日

Thank you so much for sharing this! It's great to hear that Intuitive Shipping is helping you manage all of your shipping needs, even the tricky and complex situations. Our support team prides itself on being quick to respond and ready to handle any situation you come across. We're glad you're getting the help you need when you need it. Please reach out to us if you run into any concerns or have more questions about Intuitive Shipping.

Best regards,

Ron Anderson
Customer Experience Manager

2022年4月6日

The Intuitive Shipping app is very helpful and allows us to dial in our rates much better than what's offered by Shopify's native shipping features. Their customer service is awesome as well!

WineShippingBoxes.com
アメリカ合衆国
アプリの使用期間:2ヶ月
Intuitive Shipping Incが返信しました 2022年4月19日

Thank you for the love! Our support team really appreciates your feedback, and we're so glad Intuitive Shipping is helping you succeed with shipping. Don't be afraid to reach out to us if you run into any concerns our have questions Intuitive Shipping. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

2020年2月13日

Intuitive Shipping has not only simplified our client checkout experience for shipping options it has also allowed our clients to see all available rates and make the best choice for their needs . Our store has over 4k products and being able to package the right product dimensions was a hassle with our previous program now its simple to add / update and know everything is done right and in a simple to use format thanks Intuitive shipping .

Ultra Dent Tools
アメリカ合衆国
アプリの使用期間:2ヶ月
2019年5月10日

Great customer service! I was trying to set up a few complicated scenarios and the phone support I got was very helpful and simple, they set it up for me and tested it worked correctly. Highly recommended!!!

Alchemy Fine Home
アメリカ合衆国
アプリの使用期間:2ヶ月