Intuitive Shipping

EDIT: Following up on our review after 6 years, and Intuitive Shipping is still serving our needs well. There have been many improvements since we started using the app, and Intuitive Shipping has kept up even as our shipping rules have gotten more complicated. And their support team is still as helpful as ever. I highly, HIGHLY recommend this app!

ORIGINAL REVIEW: Dang, is this ever a powerful app! We're a wholesale company and have extremely complicated shipping requirements, having to deal with 1) multiple piece shipping, 2) dimensional rates, 3) multiple carriers, 4) shipping promotions, 5) different shipping rules for different products, and numerous other intricacies. Previously we were using an app that was several times as expensive, and still didn't cover all of our requirements. Intuitive Shipping has replaced this app with ease, at a lower price with much better results. Oh, and their support is absolutely fantastic! Fast response times with detailed answers, and consistent followups on issues that needed to be looked at by their development team. All in all, you can't go wring if you choose Intuitive Shipping for your shipping needs. Two thumbs up!

The app is great for calculating shipping with live rates. It's a shame that shopify won't share their API but I have started using shipstation to get the live rates without having to estimate. No more shipping headaches. Michael is also an amazing help! Anytime I have a problem Michael gets to the bottom of it and lets me know what I need to do so the problem doesn't repeat itself.

I used this app to help me solve a problem with weight variations due to selling meat online. Paul has been extremely helpful to customize it to my needs and accommodating all our requests. Great customer service.

Wonderful App! Very Helpful Support Team. They provide any help with the setting up of scenarios. Quick response to emails and always have the answer for you straight away. Very useful and Highly Recommended!

Intuitive Shipping neatly solves all the issues that we had with Shopify shipping. Their support is the most responsive and helpful I've run into in years. This product is all you need to deal with any shipping scenario you can think of.

Our initial need was to be able to offer free shipping to new customers without using a discount code - we wanted the discount code to be reserved for future new customer offers. We've been Happily using this solution for over a year now.

This week:
Our shipping partner that needs specific shipping service codes for different types of shipping (Ground, 2 Day, 1 Day). Shopify's draft order system doesn't allow us to specify specific service codes in conjunction with a custom shipping rate thus requiring an out of band exception to be processed by our shipping partner.

The ideal solution requires the ability to offer 2 different shipping lists depending on whether the order is being made by a customer via the store or by our support team via draft orders.

Intuitive Shipping quickly understood the need and then published a working enhancement in a few days solving the issue. Even better they then helped me implement the solution.

It's doing exactly what we were looking for. Great app! Everything is so made clear and simple ! Thank you :)

So far, so good. Has been able to solve all shipping problems we've encountered so far, and support is fantastic. Tricky to understand at first, but they guided is through set up with a lot of patience.

This application is really very practical.
For those who want to integrate multiple shipping methods it is an ideal choice. The technical support is Fast and efficient !

I've downloaded and uninstalled so many shipping apps before finding the holy grail which fit my exact business needs. My business is conducted locally however it is divided into many districts and suburbs which all have their own delivery time slots provided by local logistics company. Intuitive Shipping has saved me a lot of headaches and more time on my business. PROS: conditions to fit all types of scenarios (locally or internationally), many options within options, AND/OR conditions (not all apps support OR functions), simplistic and easy to navigate UI and MOST IMPORTANTLY, the app operates within the default flows of Shopify. Many other apps have the delivery options conducted at CART page which can ruin the overall flow, theme, and feeling of the purchasing experience - this app follows the default Shopify flow which consumers are used to with no surprises. Their support is also extremely quick, friendly and helpful. Their team quickly solved a problem I was facing within a few hours - it was within their off-hours but responded once they opened. CONS: A bit of a steep learning curve to fully learn its massive capabilities - the FAQ and help guide is sufficient but wished for more YouTube tutorials from their channel for folow-throughs.

I've used this app on two shopify sites, both with very different mailing set-ups. On both occasions the support team in Canada went out of their way to help and make the set-up as painless as possible.