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This App is a MUST and Customer Support is SUPERIOR! Paul has been extremely helpful setting up all of my crazy shipping scenarios and makes Shipping seem easy. He and the App take all of the headaches out of Shipping. I couldn't exist without this App! It helps me Ship items from home, other locations, plus (2) POD Companies (even though one of the PODs isn't integrated with their API – it's still possible!) Don't hesitate to download this App and make shipping easy!
One of the most difficult aspects of launching my e-commerce business was putting together shipping tailored logistics for a small business with a complex shipping scenarios.
I have multiple types of products of varying sizes and shape on my website. I haven't come across one shipping arrangement that the Intuitive App isn't prepared for.
Afrocentricbeauty.com
Excellent customer support. Michael Jones was great! He even gave me the option to schedule a one to one meeting to explain all details on how to set up my shipping rates.
We really appreciate you taking some time to share this so others can make an informed decision. It's great to hear you're getting the support you need and that you've been able to take advantage of our one-on-one support option. Michael and our support team are here to help if you have any questions or run into any concerns.
Best regards,
Ron Anderson
Customer Experience Manager
Update: We have been using this app for a few months now and it's been working flawlessly. Paul is an absolute star and a pleasure to deal with! Prompt and informative customer service. If you are in need of an app to help with shipping rates look no further. Highly recommend. Easy to use and great customer service received from Sherry! At first, it can be a bit tricky to get the scenario right but once you understand how it works it's very easy!
Thank you for this feedback! We're glad you got the help you needed from Sherry. Our entire team is here to make sure you feel comfortable and confident using Intuitive Shipping, so if you have any questions or get stuck on anything in the future, please let us know. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
This is the best shipping application for Shopify! We have tested many options which confirmed that Intuitive Shipping is the best!!
Thank you for the kind words! We're so happy to hear Intuitive Shipping is helping you succeed with shipping. Please reach out to us any time you have a question or need assistance.
Best regards,
Ron Anderson
Customer Experience Manager
This is the best shipping app on Shopify by far. It can handle any sort of weird scenario we throw at it. We were using Boxify but it would time out with large quantities. The support team (Paul and Michael) are phenomenal. I'm able to get things answered quickly and efficiently. They are probably the best developers I've ever worked with.
Great product with really fantastic support! After prototyping with at least 3 different shipping apps, I chose Intuitive Shipping because it had the best combination of simplicity to get started with a ton of flexibility for future growth. As my rules became more complex, I setup a consultation with Joel and he had everything configured to my exact specs in 30 minutes.
Intuitive Shipping is by far the most well designed and versatile app for customizing shipping options. User friendly yet powerful, this app has saved us countless hours and has provided multiple options not available on other similar apps we've tried. In addition, the support staff is responsive and eager to help.
We misconfigured our shipping settings so I had to reach out to customer service for help. Paul not only found the problem quickly, but he also helped us fix it too. I wish all companies had the customer service Intuitive Shipping has! Thanks again!
We use multiple apps for our businesses and personal use, and hands down Intuitive Shipping gives the best customer support! Thank you, Thank you!