리뷰 (482)

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4.9
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2022년 7월 7일

The app was a great solution for the custom shipping rates issue we ran into. I scheduled a quick 30-minute call to get a run down on the app. Paul did a great job of giving me a tour of the app and all its features, showing me how the app can solve the main issue our store was facing, and answering all my questions even after the call through email chat. Some of the best customer support I've gotten from a Shopify app team yet!

On the Patio
미국
앱 사용 기간 대략 1개월
답글 Intuitive Shipping Inc개 2022년 7월 7일

It's really great to hear that you got the most out of your demo appointment with Paul, and that you're happy with the follow-up support. Thank you for taking a few moments out of your day to share this. We really appreciate it, and we look forward to working with you if you need any further assistance!

Best regards,

Ron Anderson
Customer Experience Manager

2023년 2월 7일

We have some pretty niche shipping settings that Shopify does not allow us to do. Been after an app for years that enables multiple factors in a cart such as weight, number of items and cost, all combined. Was recommended Intuitive Shipping by Shopify support and after a chat with their customer support, it was exactly what I was after. Took a little time to get my head around the set-up as my requirements were quite complex, however the app handled everything and support were there on-hand to answer any questions. Highly recommended.

Bitmap Books
영국
앱 사용 기간 29일
답글 Intuitive Shipping Inc개 2023년 2월 7일

We're happy to hear that Intuitive Shipping is capably handling your shipping requirements, and that our support team has helped you get through the setup process successfully. We take pride in being able to handle just about any situation you can think of. Thank you for taking the time to share this, helping others with complex shipping needs make an informed decision. We very much appreciate the recommendation!!

Best regards,

Ron Anderson
Customer Experience Manager

2020년 9월 15일

So far, this app has solved a lot of the shipping issues we were encountering. Our biggest issue to date has been filtering and displaying different types of shipping options for the two types of customers we serve - wholesale and retail. Being able to create scenarios based on customer tags, as well as, per product or collection has enabled us to really dial in the different carriers we offer to each customer base as well as provide much more accurate rates. Paul has been nothing but knowledgable, patient, and most importantly, proactive in making sure the app is configured to our needs. We truly appreciate all his efforts and continued support. Thank you, Paul!!!!

Nicole Brayden Gifts
미국
앱 사용 기간 28일
2020년 5월 15일에 편집됨

If there were 10 stars for this app I would rate them 11. App is extremely flexible and will do almost anything that most businesses will need. Support has been very professional, prompt and extremely helpful.

Nails Plus
미국
앱 사용 기간 27일
2018년 10월 5일

A great app to handle my very complex international shipping scenarios. Support is above and beyond by Joel. Highly recommended.

99Phố
미국
앱 사용 기간 27일
2020년 10월 21일

Just got set up with Intuitive Shipping and the combined shipping works beautifully! Their support team is fantastic, quick to respond, and showed me a better way to calculate shipping. They pretty much led me through the whole process. I recommend them!

Falling Putt
미국
앱 사용 기간 26일
2020년 7월 2일

Their support system is very good, which is important because the learning curve for me was longer than I had anticipated. But I stuck with it and their shipping app is working perfectly.

Chocolate Collective Canada
캐나다
앱 사용 기간 26일
2019년 5월 31일

Support team responds quickly and is very helpful with setting up the app based on your specific needs and complex scenarios.

STACYC
미국
앱 사용 기간 25일
2022년 12월 12일

Game changer! This app addressed all of my frustrations with Shopify shipping and the customer service is unparalleled! Signed up for the 1/2 hour one-on-one introduction which was extremely helpful and was amazed how quickly I got a response to my questions when setting up the app. Really impressed with the app and the support. Thank you, Intuitive Shipping!

Plate & Pattern
미국
앱 사용 기간 23일
답글 Intuitive Shipping Inc개 2022년 12월 15일

Amazing! Thank you for this. We're so happy to hear you got the most out of our one-on-one demos and that you're getting any additional support you need in a timely fashion. If you do have any concerns or questions down the road, please don't hesitate to reach out to our support team. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

2018년 4월 11일

Very helpful and great design!

Abacus Gallery
미국
앱 사용 기간 22일