Intuitive Shipping , 리뷰 427개

This is the best shipping app, period. This is the best support you will ever get, period. Plus they’re in Canada. Shout out to Paul for the best service ever.

We have complex shipping needs. Multi-box, domestic & international, free shipping, oversize items, beyond destination charges, complex variants, markups and discounts and Intuitive handles them all easily. This app is saving us so much time on oversized shipping quotes now. It blows my mind that Shopify is so bad at shipping. Don’t even waste anytime with Shopify shipping, you can’t even add product dimensions! I have no doubt Shopify will buy Intuitive at some point for a lot of money and they deserve it. They have made a great app and company.

It will take you time to setup all your product dimensions if you haven’t yet. Pay for the awesome white glove service to setup all your shipping scenarios fast. Trust me, Paul’s service is worth the price. I asked Paul so many questions that I started to annoy myself. He answered them all and continues to do so whenever we need anything.

Only suggestion for improvement would be to create a warning in the admin that indicates there are products with no dimensions. Mainly an issue for big product catalogs and no fault of Intuitive but we missed a few dimensions on variants and customers couldn’t check out. The app does have backup rates you can setup, but on oversize items you might eat some serious cost before you realize your mistake. Run through the product spreadsheet 5 or 6 times to make sure you didn’t miss anything and make sure to add Intuitive dimensions as part of your new product process before launching new products.

Stop looking, you’ve found the only shipping app you need. Great app, fantastic people, A+ from us!

Intuitive Shipping steps in where Shopify's built-in shipping solution leaves off. They take care of things like smartboxing and keeping track of product dimensions, etc. Furthermore, they take care of our complex wholesale rules (scenarios) that apply differently to different customers and based on different spend amounts to different locales. There, so far, hasn't been a tricky shipping scenario that we've thrown at it that it couldn't handle.

I think, perhaps, even more important than that, is their really excellent customer service team. Whenever we've had issues (including some that may have been caused by another app that failed to pass correction info along to Intuitive or where Shopify itself may have failed) they were always on the ball with customer service, support and response. They allow you to also book real calls with real people in advance who will (virtually) hold your hand while creating scenarios or troubleshooting problems.

We're really happy working with them.

Best App for postcode specific delivery charges. We have used this app for some years now, in its old format and the recently upgraded version. The old one was great, the new one is amazing.

The service is second to none, I had several occassions where we have needed to get some updates or tweaks and the response has been in minutes as opposed to hours.

Paul is amazing everytime, cheers Paul, much appreciated. Well and truly 5 star in my experience.

Thanks

I've been using this app for years, and I'm very happy with its ability to customize various scenarios that cater to different types of products in my shop efficiently! Additionally, the customer service is very helpful and has resolved my problems every time I've contacted them. Highly recommended!

We have been using the app for about 9 months now and have been thrilled with it. All of our shipping is custom white glove in home delivery and setup. Pricing is complex based on product and customer location. The app is completely customizable to any scenario we can imagine and the support is always prompt and helpful. This has been a wonderful addition to our Shopify store.

The customer support is the primary reason for the 5-star rating with the continuous updates and improvements that are being made to the app a close second. It's completely customizable for your shipping program, regardless of complexity. Definitely recommend

This is a GREAT app for anyone needing to figure out shipping rates for their store. The support is beyond amazing. From the initial set up, to tweaks and changes along the way, as OUR needs changed, they are always almost instantaneously responsive. They understand that everything is urgent when it comes to your e-commerce business and respond accordingly. Special shout out to Paul who has been our go-to person since day one.

I have continuously gotten great support through this app. Frankly, our shopify store would be near impossible to run without the use of intuitive, and the entire team really does a great job of explaining things to make it a bit easier to navigate on your end. I really appreciate the effort they take1

We recently started using the Intuitive Shipping app to solve a very basic but potentially expensive problem with the way that Shopify was applying shipping charges to our customer checkouts. I was able to schedule a call right away with a Customer Success Manager, Chelsey, who has been incredibly helpful in getting us up to speed and confidently using the App as quickly as possible. With such knowledgeable, friendly, prompt and helpful customer support, we felt 100% confidence in our decision to move from Sandbox mode to a paid plan right away. The App is working extremely well so far and we look forward to seeing how we can continue to make improvements to our business with the help of Intuitive Shipping.

Our company has fairly complex shipping rules and this app made it possible! I have probably worn out this support staff with all of my inquiries over the last few years but they are so helpful and quick to respond! I've never received this level of support in any part of my professional and personal life. Would recommend to anyone!