Omtaler (482)
Raffiner
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Etter vurdering
Great shipping app and awesome support! They are very quick with support and offer a tonne of help with on-boarding and installation. It's a great app that I'd recommend to anyone!
Thank you for the recommendation! It's great to hear that you're getting assistance from our support team when the need arises, and that your experience with Intuitive Shipping has been so positive. We're here to help, so please let us know if you need any further assistance or have any questions.
Best regards,
Ron Anderson
Customer Experience Manager
We have been using Intuitive Shipping since 2022, the team has been great, anytime we have an issue, which has typically been user error, they are super prompt is getting back us and keeping us rolling even during black Friday. So I highly recommend, customer service is always outstanding, the system works.
Intuitive shipping stands by it's name... INTUITIVE!
We are fairly new to the platform and are just scratching the surface. So far it has accomplished are need to determine shipping rates based on postal codes and radius. The support team is very knowledgeable about the app and are available most of the time.
We very much appreciate you taking time to share your experiences with Intuitive Shipping so far. It's great to hear you're getting the most out of our location-based and distance-based ship features and that our team is there to help when the need arises. We are happy to lend a hand when called upon, so please don't hesitate to reach out if you have a question or run into an issue. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
If you are looking for something to deal with any type of Shipping setup, this is the app to go for. The other apps are good but IS really gives you the ability to build out any rule that you like, add markups, integrate with carriers and much more. The interface is friendly but also really powerful and I would advise making yourself familiar with how rules are built and really plan out the logic if you have a complex setup. IS can and will handle it as long as you set things up correctly. If you need assistance, the support is excellent - personally I have gotten myself in a few tangles and always gotten a solution back very quickly with clear instructions. Highly Recommended!
This is amazing! Thanks so much for sharing your experiences. Shipping can be complex, so our knowledgeable team is always here if you get stuck and need help. It's great to hear our support team helped you overcome some challenges quickly. Please reach out to us again if you have any more questions about Intuitive Shipping.
Best regards,
Ron Anderson
Customer Experience Manager
Great app that meets 99% of our needs (Shopify is pretty limiting on the other 1%, not the app's fault). Amazing support with fast response time.
We really appreciate this! We know you have a choice, and we're glad to hear that Intuitive Shipping is working well for you. Thank you for the high praise for our support team. We're here to help if you have any further questions or run into any issues.
Best regards,
Ron Anderson
Customer Experience Manager
Their Support is amazing - They have support hours listed in the app, But then They also have an on call team for when/if things dont work or you need that urgent question answered. A very powerful and Easy to understand app with their support. We were up and running with a very complex Shipping matrix within a few hours. Most of that time was labour in entering. The only recomendation I would have is can you guys make an option to import/export the shipping scenarios so they can be edited in a csv file
The service this company provides is top notch, I'm very impressed by how knowledgeable and prompt their service team is. This app handles all our complex shipping requirements.
Our team takes immense pride in making sure you're completely satisfied with Intuitive Shipping, so it's great to hear that your experience thus far has been so positive. We're glad that we're able to handle the level of complexity that you need, and we're here if you get stuck or have any questions at any time.
Best regards,
Ron Anderson
Customer Experience Manager
Switching to Intuitive Shipping has proven to be a brilliant choice for my online business. It obliterates the app I was using before. It is surprisingly easy to get up and running and does a very good job of accurately generating shipping charges. It has alleviated all the stress I used to have in the shipping department. Additionally, the support team is exceptional. Issues are quickly addressed and problems are fixed immediately when they rarely arise. To be clear, any problems I've had are not within the app, but silly mistakes made on my part. This is by far, the best, most user friendly shipping app I have ever attached to my Shopify store. I cannot recommend Intuitive Shipping highly enough.
Great software for even the most complex scenarios. While it was a bit complex to set up, Intuitive has amazing support and helps every step of the way. Quite unusual for most of the apps we use in this space, especially for the price. Using this software I'm able to give customers the best possible rates with minimal risk, thank you Intuitive!
Wow, thank you for the amazing review! It's great to hear Intuitive Shipping is contributing to your store's checkout experience. Don't be a stranger! Reach out whenever you need help or have a question.
Best regards,
Ron Anderson | Customer Experience Manager
Intuitive Shipping has been able to handle every scenario we have thrown at it. Drop shipping from multiple locations with different packages and mixing in free shipping promotions. Yes, it can be done. The customer service is INCREDIBLE! Joel takes the time to build your shipping solution and is readily available to make adjustments as needed. For cost, functionality, and customer support this app is hands down the best shipping calculator on shopify.