Omtaler (436)

Samlet vurdering
4,9
Antall per vurderingsnivå
  • 97 % av vurderingene er 5 stjerner
  • 1 % av vurderingene er 4 stjerner
  • 0 % av vurderingene er 3 stjerner
  • 0 % av vurderingene er 2 stjerner
  • 1 % av vurderingene er 1 stjerner
4. august 2021

Difficult to get going but once up and running you're set! 10/10 service from Michael Janes, without his help I would not have been able to set my store up for delivery. Recommendation to the support team is to have more how-to-videos. Note: If you want to offer pick and delivery you need their sister app which is an added expense.

HotBake®
Sør-Afrika
9 måneder bruker appen
Intuitive Shipping Inc svarte 4. august 2021

Thanks so much for taking the time to leave a review! We greatly appreciate it, and so do users looking for the ideal shipping solution for their store.

I wanted to clarify that Intuitive Shipping offers store pickup and local delivery options within the app (postcode zones, distance-based calcs, etc.) and that Zapiet’s Store Pickup + Delivery is only needed if you require a calendar-style delivery date and time selector in tandem with the robust control Intuitive Shipping offers.

I’m glad you mentioned more tutorial videos. These are currently in development, so, in the meantime, we offer one-on-one onboarding calls so that users can learn precisely how to configure Intuitive Shipping for their unique requirements. I’m thrilled to hear that you were able to take advantage of this, and Michael was able to guide you through the configuration.

Best regards,
Ron Anderson | Customer Experience Manager

8. november 2020

I was really struggling to set different prices for regional UK rates and intuitive has completely solved that. The staff have been extremely helpful and responsive and I would strongly recommend working with them.

The Cheese Collective
Storbritannia
8 dager bruker appen
12. desember 2017

wow! would get this app for its customer service alone. on top of the best service we have ever gotten by any shopify app, you'll also get the probabely best shipping app for shopify on top. it's smartly designed to give you all the creative power for your shipping rules without having to be a coder. joel helped us sketch the outlines - the rest is just a couple of clicks (read: rule clones) away... and - did i mention the 5star customer service yet?!

Diamond Pride
Tyskland
8 måneder bruker appen
19. desember 2018

This has been the best App!! The support and setup were easy and if I had any problem even if it was something that went wrong with Shopify over the weekend, they helped fix it ASAP. Truly the best App and support I have worked with.

Fire Safety USA
USA
8 måneder bruker appen
28. april 2020

I installed the app and the team helped me configure my little semi-complex setup exactly how I wanted it. The app has so many configuration options I'm amazed!

Very helpful having the Livechat to discuss the requirements also.

The Cupcake Room
Australia
7 dager bruker appen
10. desember 2021

I've downloaded and uninstalled so many shipping apps before finding the holy grail which fit my exact business needs. My business is conducted locally however it is divided into many districts and suburbs which all have their own delivery time slots provided by local logistics company. Intuitive Shipping has saved me a lot of headaches and more time on my business. PROS: conditions to fit all types of scenarios (locally or internationally), many options within options, AND/OR conditions (not all apps support OR functions), simplistic and easy to navigate UI and MOST IMPORTANTLY, the app operates within the default flows of Shopify. Many other apps have the delivery options conducted at CART page which can ruin the overall flow, theme, and feeling of the purchasing experience - this app follows the default Shopify flow which consumers are used to with no surprises. Their support is also extremely quick, friendly and helpful. Their team quickly solved a problem I was facing within a few hours - it was within their off-hours but responded once they opened. CONS: A bit of a steep learning curve to fully learn its massive capabilities - the FAQ and help guide is sufficient but wished for more YouTube tutorials from their channel for folow-throughs.

addmeat
Hongkong SAR Kina
7 dager bruker appen
Intuitive Shipping Inc svarte 13. desember 2021

Thank you so much for this! We're elated to hear Intuitive Shipping is exactly what you needed to turn the shipping experience on your store into a positive one. We do appreciate your all of feedback, including your comments about learning the software. We will be adding more video tutorials soon. In the meantime, we do offer free onboarding sessions with our support team to provide businesses with advice on the best way to configure the app based on different shipping requirements. These can be scheduled right from the app's Get Started page any time after installing Intuitive Shipping. If you do need any help in the future, our team is here for you!

Best regards,

Ron Anderson
Customer Experience Manager

Redigert 13. november 2018

I love this app! I have tried almost every shipping app in the store... yes, I've probably tried that one and none of them are as reliable and straightforward as Intuitive Shipping. In fact, the only thing better than the app, is the customer service. Joel is extremely helpful, responsive, transparent, and friendly. I wish that he could be my CS rep for all of my apps.

For whatever reason, my company has some of the most complicated shipping rules that have ever existed. I've driven other developers to the edge of crazy, but, to my recollection, Joel was able to accomplish every single one of my tasks with grace. He wasn't stumped for longer than a few seconds and if something couldn't be done the initial way I thought it should be, he helped me find a solution, every time of which, was better than the original.

Do NOT waste your time trying others. Just simply use Intuitive Shipping! I guarantee you will be happy you did.

BodyHealth
USA
8 måneder bruker appen
28. januar 2019

The support was incredible ....The app support and rules was perfect for the shipping rates! I recommend it for every business for sure !

Raisman Corporation
USA
8 måneder bruker appen
4. februar 2019

Amazing support team! If you need many rules for different shipping rates, Intuitive Shipping is definitely your best choice. Special thanks for the support team!

Solutionz
Kuwait
7 måneder bruker appen
3. mars 2023

We just installed this app but have been testing it out for a week now. The best part has been the support team! We had Paul Cann and he was the absolute best!!! Answered all my questions prior to installing the app and while i was testing it out.
The app is great so far too.

Sandbaggy
USA
7 dager bruker appen
Intuitive Shipping Inc svarte 13. mars 2023

We're very happy to hear your experience with Intuitive Shipping has been such a positive one, and that you've been getting the help you needed during the important setup and testing stage. Please let us know if you need any further assistance. Paul and our entire support team are here to help if you have any questions or concerns.

Best regards,

Ron Anderson
Customer Experience Manager