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I handcraft and sell dog beds and because the beds are large, all of my orders ship out via DIM weight which Shopify does not support. I found Intuitive Shipping as solution and I could not be happier. I am a total neophyte so I needed a lot of help setting up the app. I was lucky enough to connect with one of their representatives named Paul and he is amazing! He went out of his way to make sure that everything was working properly. He clearly should be wearing a cape to work because he's a superhero in my book!
We appreciate this so much. Thank you! We take pride in not only being able to help solve a problem, but in helping you learn and feel confident with our app as well. We're happy to hear that Intuitive Shipping is doing what you need to help your shipping strategy succeed, and that whatever help you need, you're receiving it. We're here for you if you have any more questions or run into any concerns.
Best regards,
Ron Anderson
Customer Experience Manager
P.S. We think Paul is amazing too!
You know the pain of trying to get your shipping worked out - every store is different.
After researching a ton of apps and articles, I kept coming around to Intuitive Shipping.
All I can say is it's been awesome. Not only is the app capable of easily managing my particular store's needs, but Joel's customer service is simply outstanding.
Couldn't be happier.
Intuitive Shipping made my shipping process so much easier, huge thanks to Paul for his prompt support.
Amazing! Thank you for taking a few moments to share this. It's great to hear you're getting the help you need from Paul and the rest of our team when you need it. We will be here to help if the need should arise.
Best regards,
Ron Anderson
Customer Experience Manager
This app helped us solve two problems: 1) How to account for two product types (individual books) and case products, and 2) how to create a range of shipping costs that covers the potential shopping cart variations and shipping options.
Intuitive Shipping does that and so much more. It can be complex, but the Support Team is AMAZING!!!
I can't speak highly enough about this app, it is the BEST because you can customize your shipping by tag, price, location everything!! I searched for hours looking for something like this and I am so glad I found this app, well-done guys at Intuitive Shipping you have truly made a great app! Would definitely recommend this app to everyone.
This app is something I've been searching for for years. The ability to have per product shipping fees is a real time saver for a store that often sells bulky/oversized items that require an additional charge. Set up was logical and Joel and Sharon were so incredibly helpful. Highly recommend!
Intuitive shipping is a great solution for us and the team there is easy to work with. We are thankful for their app!
We appreciate you taking a few moments to share this and help others make an informed decision. It's great to hear Intuitive Shipping has been an effective solution for your shipping needs. Please don't hesitate to reach out if the need arises. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
In setting up the app, their support team has been incredible. We are feeling great in our decision to use Intuitive Shipping for our shop. Huge thank you to their support team!
We're glad to hear our team was able to help you get Intuitive Shipping set up confidently. We really appreciate you taking a few moments to share this with others so they can make an informed decision. Thank you!
Best regards,
Ron Anderson
Customer Experience Manager
I can not say enough about Intuitive Shipping. The app works perfect for us and Joel has been great to work with. Very quick and responsive when we needed help setting up the shipping rules, fixing an issue (caused by shopify not Intuitive), and follow up. Would give more stars if I could.
As a growing company we made the big decision to move over to Shopify, our next step was to choose a shipping app for our growing needs. After doing research Intuitive Shipping always kept on coming up so we to a risk and choose them. I’m hear to say it was one of our best decisions we made as the team at Intuitive Shipping went over and beyond in helping us in creating our shipping scenarios with a breeze. Thank you Intuitive Shipping for being patient with us and understanding our needs.
Thank you so much for sharing this! We're very happy that you chose Intuitive Shipping, and that your experiences to date have been overwhelmingly positive. We're not happy until you feel confident with your setup. Our team is here to help if you get stuck on something or if you just have a question.
Best regards,
Ron Anderson
Customer Experience Manager