Avaliações (482)

Classificação geral
4,9
Número por nível de avaliação
  • 98% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
1 de agosto de 2018

Intuitive Shipping has worked great for our store. We've set-up direct to consumer shipping for flat rate and free shipping options. We've also added some expedited shipping options. These options are only available to our direct sales customers, and we have completely different shipping options for our wholesalers. This app solved our problems of wanting to offer completely different shipping options to our direct sales and wholesale customers. Oh, the support is fantastic too!

State Bicycle Co
Estados Unidos
Aproximadamente 1 mês usando o app
18 de janeiro de 2021

Had an urgent issue and they were able to pinpoint it immediately. Was super helpful. We have very specific shipping needs so any glitch can be hard to find.

Gracefully Fed
Estados Unidos
Aproximadamente 1 mês usando o app
Data de edição: 15 de julho de 2019

I use this to quote Fedex LTL just like my customer service does. It calculates the number of pallets needed for the job and gets a quote back from fedex. So well thought out with terrific extra features

GFC TEST
Estados Unidos
Aproximadamente 1 mês usando o app
11 de abril de 2022

Intuitive is a great app, and like the name suggests, it is highly intuitive. For complex scenarios, you do need some help, but support is always there to help you when you need it. Excellent support team willing to help you resolve any complex setup scenarios that you may have.

Rostock Auto Spare Parts
Emirados Árabes Unidos
Aproximadamente 1 mês usando o app
Intuitive Shipping Inc deixou uma resposta 19 de abril de 2022

It means a lot to us that you took a few moments out of your day to share your experiences with Intuitive Shipping. We're glad you were able to work with our support team to get the help you needed configuring your scenarios. We're here to help if you run into any issues of have other questions about the app at any time!

Best regards,

Ron Anderson
Customer Experience Manager

7 de julho de 2022

The app was a great solution for the custom shipping rates issue we ran into. I scheduled a quick 30-minute call to get a run down on the app. Paul did a great job of giving me a tour of the app and all its features, showing me how the app can solve the main issue our store was facing, and answering all my questions even after the call through email chat. Some of the best customer support I've gotten from a Shopify app team yet!

On the Patio
Estados Unidos
Aproximadamente 1 mês usando o app
Intuitive Shipping Inc deixou uma resposta 7 de julho de 2022

It's really great to hear that you got the most out of your demo appointment with Paul, and that you're happy with the follow-up support. Thank you for taking a few moments out of your day to share this. We really appreciate it, and we look forward to working with you if you need any further assistance!

Best regards,

Ron Anderson
Customer Experience Manager

7 de fevereiro de 2023

We have some pretty niche shipping settings that Shopify does not allow us to do. Been after an app for years that enables multiple factors in a cart such as weight, number of items and cost, all combined. Was recommended Intuitive Shipping by Shopify support and after a chat with their customer support, it was exactly what I was after. Took a little time to get my head around the set-up as my requirements were quite complex, however the app handled everything and support were there on-hand to answer any questions. Highly recommended.

Bitmap Books
Reino Unido
29 dias usando o app
Intuitive Shipping Inc deixou uma resposta 7 de fevereiro de 2023

We're happy to hear that Intuitive Shipping is capably handling your shipping requirements, and that our support team has helped you get through the setup process successfully. We take pride in being able to handle just about any situation you can think of. Thank you for taking the time to share this, helping others with complex shipping needs make an informed decision. We very much appreciate the recommendation!!

Best regards,

Ron Anderson
Customer Experience Manager

15 de setembro de 2020

So far, this app has solved a lot of the shipping issues we were encountering. Our biggest issue to date has been filtering and displaying different types of shipping options for the two types of customers we serve - wholesale and retail. Being able to create scenarios based on customer tags, as well as, per product or collection has enabled us to really dial in the different carriers we offer to each customer base as well as provide much more accurate rates. Paul has been nothing but knowledgable, patient, and most importantly, proactive in making sure the app is configured to our needs. We truly appreciate all his efforts and continued support. Thank you, Paul!!!!

Nicole Brayden Gifts
Estados Unidos
28 dias usando o app
Data de edição: 15 de maio de 2020

If there were 10 stars for this app I would rate them 11. App is extremely flexible and will do almost anything that most businesses will need. Support has been very professional, prompt and extremely helpful.

Nails Plus
Estados Unidos
27 dias usando o app
26 de janeiro de 2024

The Smartboxing algorithm has been an absolute game-changer for a small business that has been incorporating cubic dimensions into Shipstation manually for years. This will save us hours, days, possibly WEEKS of grunt work. Additionally, customer service and support are top-notch, and Chelsey is an absolute joy to work with.

Barrister and Mann LLC
Estados Unidos
22 dias usando o app
Intuitive Shipping Inc deixou uma resposta 6 de fevereiro de 2024

It's so great to hear that you're getting the most out of Intuitive Shipping and that our Smartboxing packing system has had such a positive impact on your business. We appreciate you sharing this so that others with similar needs can make an informed decision. Thank you for the kind words about our support team! If you run into any concerns or just have a question, please reach out. Chelsey and our entire team are here to help should th need arise.

Best regards,

Ron Anderson
Customer Experience Manager

5 de outubro de 2018

A great app to handle my very complex international shipping scenarios. Support is above and beyond by Joel. Highly recommended.

99Phố
Estados Unidos
27 dias usando o app