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Intuitive Shipping is a great shipping app that enhances the capabilities of your shopify store. It allows you to get as creative as you would like to provide tons of different shipping methods to your customers and presents the shipping methods based on rules met by the customer.
They also have very dedicated customer service who have been very helpful in setting up our shipping program.
I highly recommend this app.
- James
Our company has used Intuitive Shipping for a few years now. What makes it unique and valuable for us is the ability to custom blend shipping rates based on any possible item combination in our customer's cart.
Today, we reached out for support for the first time ever (that must be worth something by itself). The support we received was quick, professional, and informative—all while resolving our concerns. You can tell through the support interaction alone that folks at Intuitive Shipping are passionate about the solutions they provide.
Kudos to a super useful Shopify app, and the team behind it to make it such a success. (I promise I don't work for them)
Thank you so much for this incredibly thoughtful review! We're so happy to hear that Intuitive Shipping has been helping you succeed at shipping these past few years, and we look forward to continuing to support you for a long time. It's great to hear you're taking advantage of our advanced rate blending features. Now that you've had a chance to work with our support team, please don't hesitate to reach out to us again should the need arise, whether it's for a concern or just a simple question. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
App is very helpful, but the standout part of this company is the customer service/technical support. With a lot of changes recently, we have worked with various new apps and the Intuitive Shipping support has been far above and beyond all others.
Thank you for taking a few moments to share your experiences with Intuitive Shipping! Our team takes pride in doing whatever is needed to make sure Intuitive Shipping is optimized for you and your store, and we're glad to hear you've experienced that first-hand. Shipping is complex, and that means there can be unforeseen challenges along the way. We're here to do whatever we can to help, no matter what the challenge might be...
Best regards,
Ron Anderson
Customer Experience Manager
We have recently started expanding our delivery to use multiple outsource companies as well as our own fleet, as such we needed a way to be able to create rates to cover every outcome based on weight, price, same day vs future delivery, different rates per area/post codes, our drivers vs outsource & in multiple combinations of these
This app has made that all possible.
Joel was also extremely helpful with also adding in the ability for us to tie the rate in with with Zapiet's Store Pickup & Delivery app so we could create rates based on if the order was shipping today or not shipping today.
This way we only ever show the 1 relevant rate to the customer instead of them seeing a bunch of options and selecting the wrong one.
This app seems to have you covered for whatever rate setup you may need to create.
Great app, AWESOME support.
Big thanks to Brandon for being so responsive and for making sure I knew all the settings to make my configuration work!
Wow, thank you for taking a few moments to share this with others. We very much appreciate it. It's great to hear you're getting the help you need when you need it. Brandon and the rest of our support team are always here should you run into any concerns or have a question in the future.
Best regards,
Ron Anderson
Customer Experience Manager
Great app, always responsive support.
Thank you! We appreciate your kind words about Intuitive Shipping and our support team. Please feel free to reach out to us if you have additional questions or concerns. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
It is a great app for a site with multiple products, weight, different box sizes, how much can each box handle. Customer support is amazing (Paul & Michael are just amazing). They are willing to answer all questions, and assist you with the setup. HIghly recommended
Couldn't praise this app more. I ship very large items so it's important for me have a clear and accurate shipping system for myself and customers. Their support has been top notch as well. I highly recommend Intuitive Shipping!
I've been using Intuitive Shipping for several years now. It works very well for us. Support has always been quick and helpful. Highly recommended!
Thank you for this review and for your recommendation! We're happy that Intuitive Shipping has played a role in your shipping success these past few years, and we look forward to working with you for many more! We're always here to help whenever the need arises, so please don't hesitate to reach out to our team.
Best regards,
Ron Anderson
Customer Experience Manager
Very customizable app. Was able to group # of items per shipping container, and automatically charge for a second container if more items were purchased. Able to set different conditions for different product types. Support has been amazing, pre- and post-purchase. Highly recommend