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Intuitive Shipping support were extremely responsive and helpful in getting all of our unique shipping requirements reflected in our customer-facing shipping quotes. This app enables us to implement our dropshipping strategy to more accurately charge the customer close to what we pay, resulting in more sales conversions.
Thank you for sharing this! We're happy to hear that you've been taking advantage of our support services to help you get set up. Our team is here for you if you have any other questions or concerns about Intuitive Shipping, or if you just get stuck on something.
Best regards,
Ron Anderson
Customer Experience Manager
The absolute best customer service! They answered every single one of my questions and did it very quickly. Very customizable app that can do anything you need. I 100% recommend using them.
Wow, thank you for the praise! Our entire team is thrilled to hear that your experience with Intuitive Shipping has been such a positive one so far. Please be sure to reach out to us if you have any questions or get stuck on something.
Best regards,
Ron Anderson
Customer Experience Manager
I was very happy to find the Intuitive Shipping app as our shipping costs were very different between different products and countries. I booked a demo for installation and Michael went through the whole app with me and helped installing it. After running some tests and adjusting some small things myself it worked perfectly! Very happy that we are now working with the correct shipping rates on our website! Thanks again Michael!
We are also very happy that you found Intuitive Shipping! It's great to hear you took advantage of our free onboarding session and that you got the help you needed to get set up and running. Michael and the rest of our team are here for you if you have any questions or if you get stuck on something. Please don't hesitate to contact us.
Best regards,
Ron Anderson
Customer Experience Manager
The most incredible customer support from information, support and using the final product. We are so pleased we have changed to Intuitive Shipping. Please don't ever change your level of customer service. It is beyond 5 stars!
Wow, thank you for this amazing review! We're pleased you changed to Intuitive Shipping, too! We challenge ourselves to provide the best possible support because we want you to succeed, and we want you to feel confident using Intuitive Shipping. If you have any questions or concerns in the future, we're happy to help!
Best regards,
Ron Anderson
Customer Experience Manager
This will make is so easy and i must say it is easy to use and understand great hope to see this work on POS
Thank you so much for taking time to share this! If we can assist you or answer any questions you might have, please reach out to our support team. We're here to help!
When using Intuitive Shipping with Shopify POS, if you're using POS Lite, it doesn't support shipping options, so it won't interact with our system. If you're using POS Pro, orders that require shipping will pull shipping rates from our system as they do for online checkout.
Best regards,
Ron Anderson
Customer Experience Manager
great service! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Thank you very much for this very brief and very enthusiastic review! Our team is always here to continue providing the great service you have come to know and expect, so please don't hesitate to reach out. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
Very customizable app. Was able to group # of items per shipping container, and automatically charge for a second container if more items were purchased. Able to set different conditions for different product types. Support has been amazing, pre- and post-purchase. Highly recommend
I signed up because Paul is brilliant and the only reason I will keep paying for this app. Excellent app and reliable support.
Thank you for sharing this! We're glad your experience with Intuitive Shipping has been such a positive one. If you have any questions, please don't hesitate to reach out to us.
We think Paul is pretty amazing, too!
Best regards,
Ron Anderson
Customer Experience Manager
Customer support has responded to me within an hour each time I've asked a question. Their app documentation is also really good.
I was able to build the exact shipping scenarios for my carrier accounts through Intuitive's interface AND test all of it for free on my own schedule with their amazing test mode feature.
If you want to collect exact shipping charges for all of your shipping zones and create specific rules for users based on tags as well this app will get it done.
I use this app to manage different vendors and specific shipping requirements for each of them. Honestly, this app made it a breeze! The customer service is stellar! Even if you think it's complicated they made it seem like it was pretty standard and out-the-box. Would definitely recommend it!
Thank you for the recommendation! We appreciate the kinds words about Intuitive Shipping and our support team. We're here to help if you have any questions or concerns.
Best regards,
Ron Anderson
Customer Experience Manager