Recensioner (482)

Helhetsomdöme
4,9
Antal per omdömesnivå
  • 98 % av omdömena har 5 stjärnor
  • 1 % av omdömena har 4 stjärnor
  • 0 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
Redigerat 3 november 2021

Our store (aaronpackaging.com) has complex and specific shipping needs. 1) We have products that we store in one of three different locations in three different States. 2) Each of those products can be purchased individually, or in a prepackaged case. 3) Two of our locations offer customer in-store pick-up. While the other location does NOT. 4) Many of our customers order cases, as well as a variety of additional products individually. Requiring their order be packaged and delivered in several different packages. 5) Some of our customers wish to use their own carrier accounts to pay for shipping, and need that option to be available. So, to put it short.. This app needs to be able to look at the order. Determine which products are prepackaged cases, and which are a loose collection of individual products, figure out the most efficient way to package them all up, then offer accurate shipping options to our customer that include our pre-negotiated rates with UPS, FedEx, as well as offer in-store pick-up, and the option for our customer to use their own carrier account. HOT DOG! This little app does it ALL! Yes, it took a lot of back and forth to set it all up. But their tech help is top-notch. Patient, and clear in their instructions. I am grateful for their continued efforts to support our sites needs. (Updated 11/3/21 to fix grammer)

Aaron Packaging
USA
Mer än ett år användning av appen
7 september 2022

Perfect app for Shipping. Very rich in features. Highly customisable. Perfect and prompt support by Dylan. Thank you

ElephantPlate
USA
Mer än ett år användning av appen
Intuitive Shipping Inc svarade 12 september 2022

We appreciate you sharing this, and we're glad you got the support you needed from Dylan. If you have any other questions or concerns, please don't hesitate to reach out to our support team.

Best regards,

Ron Anderson
Customer Experience Manager

1 september 2022

This is a great app to use. And the team were so fast to respond and helpful in answering my questions.

Miss April Towels
Australien
Mer än ett år användning av appen
Intuitive Shipping Inc svarade 7 september 2022

Thank you for the kind words! We're happy to hear you're getting the help you need quickly. Our support team is always here if you have any questions about Intuitive Shipping or have any concerns.

Best regards,

Ron Anderson
Customer Experience Manager

16 april 2018

This app has changed my shipping life. As a Canadian e-commerce store, I was having difficulty finding an app that could work with Canada Post while also calculating how many of my unique, handmade items could fit into a shipping box. This app does it all in a very intuitive, easy to use interface.

This app works with multiple shipping providers, custom delivery times, custom delivery descriptions, multiple packages, unique product dimensions, unique shipping scenarios and much more.

The developer also offered incredibly helpful and timely support when I encountered some configuration challenges. I am so glad to have found this app and the development team behind it.

Ashley Keller Art
Kanada
Mer än ett år användning av appen
28 september 2023

We have been using the app for about 9 months now and have been thrilled with it. All of our shipping is custom white glove in home delivery and setup. Pricing is complex based on product and customer location. The app is completely customizable to any scenario we can imagine and the support is always prompt and helpful. This has been a wonderful addition to our Shopify store.

dutchcraftfurniture.com
USA
Mer än ett år användning av appen
Intuitive Shipping Inc svarade 3 oktober 2023

We're so happy to hear that your experience with Intuitive Shipping has been so overwhelmingly positive and that our system is able to handle all of your customized shipping requirements. Our support team is always here if you get stuck on something or just have a question, so please reach out when the need arises.

Best regards,

Ron Anderson
Customer Experience Manager

29 oktober 2020

Absolute stunning support by Michael - solved all our issues and challenges quick and smooth. This app is a gem!
Overall experience: Simply AMAZING! Thanks again.

ORDERlich
Tyskland
Mer än ett år användning av appen
29 juli 2020

This App is a MUST and Customer Support is SUPERIOR! Paul has been extremely helpful setting up all of my crazy shipping scenarios and makes Shipping seem easy. He and the App take all of the headaches out of Shipping. I couldn't exist without this App! It helps me Ship items from home, other locations, plus (2) POD Companies (even though one of the PODs isn't integrated with their API – it's still possible!) Don't hesitate to download this App and make shipping easy!

Outshine Labels
USA
Mer än ett år användning av appen
29 oktober 2018

One of the most difficult aspects of launching my e-commerce business was putting together shipping tailored logistics for a small business with a complex shipping scenarios.

I have multiple types of products of varying sizes and shape on my website. I haven't come across one shipping arrangement that the Intuitive App isn't prepared for.
Afrocentricbeauty.com

AfroCentric Beauty
USA
Mer än ett år användning av appen
3 augusti 2023

Excellent customer support. Michael Jones was great! He even gave me the option to schedule a one to one meeting to explain all details on how to set up my shipping rates.

Maverick Distillery
Kanada
Mer än ett år användning av appen
Intuitive Shipping Inc svarade 11 augusti 2023

We really appreciate you taking some time to share this so others can make an informed decision. It's great to hear you're getting the support you need and that you've been able to take advantage of our one-on-one support option. Michael and our support team are here to help if you have any questions or run into any concerns.

Best regards,

Ron Anderson
Customer Experience Manager

Redigerat 17 november 2022

Update: We have been using this app for a few months now and it's been working flawlessly. Paul is an absolute star and a pleasure to deal with! Prompt and informative customer service. If you are in need of an app to help with shipping rates look no further. Highly recommend. Easy to use and great customer service received from Sherry! At first, it can be a bit tricky to get the scenario right but once you understand how it works it's very easy!

Original Duckhead
Storbritannien
Mer än ett år användning av appen
Intuitive Shipping Inc svarade 19 april 2022

Thank you for this feedback! We're glad you got the help you needed from Sherry. Our entire team is here to make sure you feel comfortable and confident using Intuitive Shipping, so if you have any questions or get stuck on anything in the future, please let us know. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager