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We have been using Intuitive Shipping for a number of years now. Their interface and rule set up is as complex or simple as you need it to be, it's always great to have the option. In addition to their great product is their support team. They really care about helping you every step of the way. Their responses are timely and thorough which is exactly what we want in a service. If you need a shipping app, consider Intuitive Shipping!
Thank you for sharing this! We know that every business has different shipping needs, and we're confident Intuitive Shipping can handle just about anything you can think of. We're happy to hear our support team has been so helpful through the setup process. We'll continue to be here if you run into any concerns or even if you just have a question about the app. Thank you so much for the recommendation!
Best regards,
Ron Anderson
Customer Experience Manager
Intuitive Shipping is a great shipping app that enhances the capabilities of your shopify store. It allows you to get as creative as you would like to provide tons of different shipping methods to your customers and presents the shipping methods based on rules met by the customer.
They also have very dedicated customer service who have been very helpful in setting up our shipping program.
I highly recommend this app.
- James
We hired them to set up the shipping for our store and honestly, they were absolutely fantastic. The app is working good and their knowledge is top notch. They are very accomodating and always happy to help and answer questions. Great company and people. I'd definately recommend this company and know you won't be disappointed.
Thank you very much for your recommendation! We're so happy to hear that you took advantage of our Configuration Service, and that our team was able to get Intuitive Shipping set up and running for you. It's great to hear that everything is working as expected. If you have any questions or run into any concerns, please don't hesitate to reach out. Paul, Mike and our entire support team are here to help when needed.
Best regards,
Ron Anderson
Customer Experience Manager
App is very helpful, but the standout part of this company is the customer service/technical support. With a lot of changes recently, we have worked with various new apps and the Intuitive Shipping support has been far above and beyond all others.
Thank you for taking a few moments to share your experiences with Intuitive Shipping! Our team takes pride in doing whatever is needed to make sure Intuitive Shipping is optimized for you and your store, and we're glad to hear you've experienced that first-hand. Shipping is complex, and that means there can be unforeseen challenges along the way. We're here to do whatever we can to help, no matter what the challenge might be...
Best regards,
Ron Anderson
Customer Experience Manager
We have recently started expanding our delivery to use multiple outsource companies as well as our own fleet, as such we needed a way to be able to create rates to cover every outcome based on weight, price, same day vs future delivery, different rates per area/post codes, our drivers vs outsource & in multiple combinations of these
This app has made that all possible.
Joel was also extremely helpful with also adding in the ability for us to tie the rate in with with Zapiet's Store Pickup & Delivery app so we could create rates based on if the order was shipping today or not shipping today.
This way we only ever show the 1 relevant rate to the customer instead of them seeing a bunch of options and selecting the wrong one.
This app seems to have you covered for whatever rate setup you may need to create.
It is a great app for a site with multiple products, weight, different box sizes, how much can each box handle. Customer support is amazing (Paul & Michael are just amazing). They are willing to answer all questions, and assist you with the setup. HIghly recommended
Couldn't praise this app more. I ship very large items so it's important for me have a clear and accurate shipping system for myself and customers. Their support has been top notch as well. I highly recommend Intuitive Shipping!
I've been using Intuitive Shipping for several years now. It works very well for us. Support has always been quick and helpful. Highly recommended!
Thank you for this review and for your recommendation! We're happy that Intuitive Shipping has played a role in your shipping success these past few years, and we look forward to working with you for many more! We're always here to help whenever the need arises, so please don't hesitate to reach out to our team.
Best regards,
Ron Anderson
Customer Experience Manager
Very customizable app. Was able to group # of items per shipping container, and automatically charge for a second container if more items were purchased. Able to set different conditions for different product types. Support has been amazing, pre- and post-purchase. Highly recommend
This app covers a huge variety of possible needs, basing shipping on everything from customer tags, carrier-specific rates, algorithmic packing, etc. As a result, it's necessarily going to have a lot of settings and be a bit confusing.
Luckily, the support is very knowledgeable and helpful. I always appreciate it when the person running support can fix the problem AND help me understand how to make changes myself. Intuitive Shipping has this great support (Dan specifically!)