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การให้คะแนนโดยรวม
4.9
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19 สิงหาคม 2021

Intuitive offers a lot of customizations for our shipping needs. We can easily change carriers that we quote, setup rates for specific products, put restrictions on products that have to go certain shipping methods, and easily setup rates for different countries. The team is quick to respond to questions as well. It would be nice to be able to copy setups from one store to another, or upload pricing by weight range, but we tested many different solutions and Intuitive was the best!

iFixit
สหรัฐอเมริกา
ประมาณ 2 เดือน ในการใช้แอป
13 กรกฎาคม 2022

The support from Intuitive Shipping is EXCELLENT! It took a lot of troubleshooting to connect my carrier account to the app (this was a carrier issue and not an issue with the app), but the team at Intuitive kept working on the issue until a resolution was found. I highly recommend this app, especially for stores with lots of different sized products.

Southern Birch Company
สหรัฐอเมริกา
ประมาณ 2 เดือน ในการใช้แอป
Intuitive Shipping Inc ตอบแล้ว 14 กรกฎาคม 2022

Thank you for sharing this! We're glad to hear our team helped you get the carrier issue resolved, and we really appreciate the recommendation. If you have any questions about Intuitive Shipping or run into any concerns, please don't hesitate to reach out to our support team.

Best regards,

Ron Anderson
Customer Experience Manager

7 มิถุนายน 2022

Really intensely customisable with lots of great features. Customer service is absolutely second to none - really appreciate the fast responses I've had to all queries and the unfailingly helpful advice.

kenroltd
สหราชอาณาจักร
ประมาณ 1 เดือน ในการใช้แอป
Intuitive Shipping Inc ตอบแล้ว 7 มิถุนายน 2022

Thank you for this! It's great to hear that you're getting the help you need from our support team, and that you are taking advantage of Intuitive Shipping's robust functionality. We're confident it can handle just about any requirements you might have. If you do get stuck on anything or just have a question, please reach out to us. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

25 มีนาคม 2022

Intuitive Shipping is a powerful app that can handle all of your shipping needs. We were having a hard time getting everything that we needed working to work, and Michael Janes in customer success sat with us and walked us through it all. He was willing to sit through several sessions with us to try and get everything working, was knowledgeable and extreme personable, keeping us calm through the whole set up process. If your rules get complicated, Intuitive Shipping can be a logic puzzle, but once you understand the difference between "Any" and "All" in the scenarios and rate blending, things pretty much fall into place. It would be nice if they integrated with other freight solutions than FedEx and if bulk editing was allowed in more places, but overall, it's a great app with a great staff to help you onboard.

GoWesty
สหรัฐอเมริกา
ประมาณ 1 เดือน ในการใช้แอป
Intuitive Shipping Inc ตอบแล้ว 29 มีนาคม 2022

Thank you for sharing this! We're happy to hear you were able to take advantage of our one-on-one support and work directly with Michael to get set up. Shipping can be complex, and Intuitive Shipping can handle a lot of different requirements. We're always here to help if you get stuck or need clarification on anything.

Thank you for your feedback on freight solutions and bulk editing. We now have an integration with ShipStation. If you use ShipStation or are considering it, you may be able to access some additional freight options if they're available to you through your ShipStation account. Meanwhile we're always reviewing our carrier integration list, and we may add more freight options in the future. Stay tuned! For bulk editing, our dev team is always looking for ways to improve efficiency. If there are opportunities for us to enhance the experience of using Intuitive Shipping, we will definitely take advantage of them. Thank you!

Best regards,

Ron Anderson
Customer Experience Manager

22 สิงหาคม 2022

This app changed the game for our store, and on top of that, their support team is by far the most responsive and helpful support team I've had the pleasure of working with. Intuitive shipping can be daunting at first, but for good reason - it's powerful and really is the best solution for shipping & package sizing. Highly recommend this team & their app!

Outpost Western Store
สหรัฐอเมริกา
ประมาณ 1 เดือน ในการใช้แอป
Intuitive Shipping Inc ตอบแล้ว 23 สิงหาคม 2022

Thank you for the recommendation! We're thrilled to hear that Intuitive Shipping is giving you the tools you need to succeed at shipping, and that our support team is providing the help you need. We agree - Intuitive Shipping can do a lot! We're always here if you have a question or get stuck on something. Let us know if we can help!

Best regards,

Ron Anderson
Customer Experience Manager

22 เมษายน 2021

Fabulous product and even better customer service. The Intuitive Shipping team made setup easy with a personal video chat and continue to assist me through email and video chat with any questions I have. The best Shopify app experience I've had yet.

Sticks and Steel
สหรัฐอเมริกา
ประมาณ 1 เดือน ในการใช้แอป
24 สิงหาคม 2022

This app is a game changer for anyone looking to provide more accurate shipping rates to customers based on dimensional weights. The customer support team was great when I struggled with the setup. Looking forward to using this app to improve the precision of our shipping processes.

MTM Case-gard
สหรัฐอเมริกา
ประมาณ 1 เดือน ในการใช้แอป
Intuitive Shipping Inc ตอบแล้ว 7 กันยายน 2022

Thank you for taking the time to share your experience with Intuitive Shipping. We're glad to hear you got the assistance you needed from our support team, and we hope that Intuitive Shipping helps you succeed with shipping. Please don't hesitate to reach out to our team again if you have any questions or run into any concerns.

Best regards,

Ron Anderson
Customer Experience Manager

16 กรกฎาคม 2019

Paul Cann and his team are exceptional! Quick to answer my questions and quick to help with any issues. For all your shipping variation needs, this is the app to get. Thank you Intuitive Shipping team!

Four Seasons Hotels Limited
สหรัฐอเมริกา
ประมาณ 1 เดือน ในการใช้แอป
2 พฤศจิกายน 2020

I have a very complicated shipping scenario for my store, among all the shipping apps , only this app can validate my requirement

iShirt.Me
สหรัฐอเมริกา
ประมาณ 1 เดือน ในการใช้แอป
8 สิงหาคม 2022

This has helped us so much. We're still working out some of the little things right now, but it's been great. Their customer service is unreal helpful, too!

surferswarehouse
สหรัฐอเมริกา
ประมาณ 1 เดือน ในการใช้แอป
Intuitive Shipping Inc ตอบแล้ว 9 สิงหาคม 2022

Thank you for the kind words! We're glad to hear Intuitive Shipping is helping you succeed with shipping. Our team is always here if you have a question or need assistance. Let us know!

Best regards,

Ron Anderson
Customer Experience Manager