Intuitive Shipping

Excellent product & fabulous customer service!!

Love it! Love the support! They were so helpful and eager to get me started. They were exceptionally kind and worked with me with dozens of questions I had for themm

This app works wonderfully and is very simple and, yes you guessed it, intuitive to use. Shipping scenarios for online businesses can get very complicated, so it is so helpful to have a platform that organises it logically. The capabilities of this app seem quite vast.

First of all I want to start by saying that this app does exactly what it promises to do, if you ship items in multiple boxes and need to plan the shipping rates accordingly then this the app for you, with dimensions, etc.
Secondly, they have an unlimited free trial in 'test mode'. You can take as long as you need to set everything up without worrying about your trial expiring - your trial only kicks in once you actually activate everything. I don't think you'll find this anywhere else.
Lastly, the customer support is simply unbelievable. Whenever I had a question setting up the app, within minutes I would get at reply with details. If I had to follow up, once again a reply within minutes. Huge shoutout to both Dylan and Paul!

I had quite a specific set of shipping rules I wanted to setup.
I needed to handle domestic retail, international and wholesale customers all differently based off different weights, customer tags etc.
I shopped around for several different shipping apps, but none could do what I needed.
Several google searches looking for a solution I came across a blog mentioning Intuitive shipping.
Downloaded it and its shipping rules allowed me to set it up all myself. Due to the complexity of the rules I needed, my setup didn't work as expected. I reached out to Joel at support and he spent over an hour on skype with me going through it all and help me set it up and test everything.
Support was amazing and the app worked perfectly with my complex set of rules, Super happy with it and can't recommend this app enough. Its a powerful tool with a lot of flexibility with complex shipping scenarios.

Intuitive Shipping gave us the ability to easily set up shipping scenarios for the variety of items and combinations of items on our site. Support is quick and thorough. Joel is great! We looked at several apps before deciding on Intuitive. Great value. Extremely happy with this app!

It's no surprise to me that this app only has 5-star reviews. This app increases our revenue by offering our customers accurate shipping quotes and ensures that the right products ship in the right packaging. Their customer service is exceptional and anyone who ships products in different package sizes needs this app.

Cam

Their app worked better for us than the standard settings in Shopify, by far. Their support is incredible. They went above and beyond to make sure the app worked as we needed it to, even following up with me on a Saturday. The app works perfectly and sold me on the features and settings, but their support OVER SOLD ME. Highly, highly recommend this app!

Switching to Intuitive Shipping has proven to be a brilliant choice for my online business. It obliterates the app I was using before. It is surprisingly easy to get up and running and does a very good job of accurately generating shipping charges. It has alleviated all the stress I used to have in the shipping department. Additionally, the support team is exceptional. Issues are quickly addressed and problems are fixed immediately when they rarely arise. To be clear, any problems I've had are not within the app, but silly mistakes made on my part. This is by far, the best, most user friendly shipping app I have ever attached to my Shopify store. I cannot recommend Intuitive Shipping highly enough.

Intuitive Shipping support were extremely responsive and helpful in getting all of our unique shipping requirements reflected in our customer-facing shipping quotes. This app enables us to implement our dropshipping strategy to more accurately charge the customer close to what we pay, resulting in more sales conversions.