รีวิว (481)

การให้คะแนนโดยรวม
4.9
จำนวนต่อระดับคะแนน
  • 98% ของการให้คะแนนคือ 5 ดาว
  • 1% ของการให้คะแนนคือ 4 ดาว
  • 0% ของการให้คะแนนคือ 3 ดาว
  • 0% ของการให้คะแนนคือ 2 ดาว
  • 1% ของการให้คะแนนคือ 1 ดาว
19 สิงหาคม 2022

I signed up because Paul is brilliant and the only reason I will keep paying for this app. Excellent app and reliable support.

Studio Ready
สหรัฐอเมริกา
1 วัน ในการใช้แอป
Intuitive Shipping Inc ตอบแล้ว 22 สิงหาคม 2022

Thank you for sharing this! We're glad your experience with Intuitive Shipping has been such a positive one. If you have any questions, please don't hesitate to reach out to us.

We think Paul is pretty amazing, too!

Best regards,

Ron Anderson
Customer Experience Manager

แก้ไขเมื่อ 5 พฤศจิกายน 2019

Customer support has responded to me within an hour each time I've asked a question. Their app documentation is also really good.

I was able to build the exact shipping scenarios for my carrier accounts through Intuitive's interface AND test all of it for free on my own schedule with their amazing test mode feature.

If you want to collect exact shipping charges for all of your shipping zones and create specific rules for users based on tags as well this app will get it done.

Trxstle
สหรัฐอเมริกา
1 วัน ในการใช้แอป
27 สิงหาคม 2022

I use this app to manage different vendors and specific shipping requirements for each of them. Honestly, this app made it a breeze! The customer service is stellar! Even if you think it's complicated they made it seem like it was pretty standard and out-the-box. Would definitely recommend it!

Keltur
สหรัฐอเมริกา
ประมาณ 23 ชั่วโมง ในการใช้แอป
Intuitive Shipping Inc ตอบแล้ว 7 กันยายน 2022

Thank you for the recommendation! We appreciate the kinds words about Intuitive Shipping and our support team. We're here to help if you have any questions or concerns.

Best regards,

Ron Anderson
Customer Experience Manager

23 กุมภาพันธ์ 2022

I just installed this and so far so good. I will say this has been the easiest app for me to set-up on my own. Shipping is calculating properly and I am thankful for that because shipping has been a pain!

Captivating Candle Supply
สหรัฐอเมริกา
ประมาณ 20 ชั่วโมง ในการใช้แอป
Intuitive Shipping Inc ตอบแล้ว 25 กุมภาพันธ์ 2022

Thanks for taking a few moments to share this. We know that shipping can be complex, and that every store has unique requirements, so it's great to hear this feedback about our ease-of-use. If you do run into any challenges, or if you have questions about Intuitive Shipping, please don't hesitate to reach out to our support team. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager

5 สิงหาคม 2019

Great app with a lot of features to make your shipping accurate! I'm personally waiting for their newest version that could allow more boxes to be added, Paul was a great help and I cannot wait for the new update! We use 30+ boxes in our system because we sell a lot of different products of different size that get bought together.

Obsessed Garage
สหรัฐอเมริกา
24 วัน ในการใช้แอป
28 มกราคม 2023

this app is 980 a complaint and doesn't follow the guidelines to help people with disabilities function that's not compatible with the screen readers for one number two I have not received any support or help. I reached out several times, and had several meetings and no one to turn the damn they don't respond for the app support which is hurting me and my shipping process has been waiting patiently for several weeks just expire. . The bottom of the bottom line is don't trust these people it's very well decorated, but it does not perform to its own standards. I'm very unhappy and dissatisfied and I can I get no assistance, so I'm just gonna have to report this again to the ADA bought a complaint for people with

Miracle Spritz
สหรัฐอเมริกา
25 วัน ในการใช้แอป
Intuitive Shipping Inc ตอบแล้ว 28 มกราคม 2023

I'm so sorry to hear this has been your experience with Intuitive Shipping. Please know that we offer advanced support services to customers with disabilities where required. So, to get you configured asap, let's figure out why our ticket replies and calendar bookings aren't hitting your inbox.

I hope my reply here prompts you to check your junk or spam folders. Paul has sent another email to the address on file from the support ticket you submitted and through your store's contact us form. My assumption is that our communication is being routed to your junk or spam folder.

Our team is more than happy to help get you configured today. If you could share some ways we can make the app easier to navigate, we would greatly appreciate any suggestions, so future customers have a better experience.

Again, I am sorry that this has been your experience with Intuitive.

Warm regard,
Sharon Green
CEO/Co-founder

24 มีนาคม 2021

Amazing product and support. The app literally does anything you may need for shipping - and the support is super helpful and quick

Cavalor Direct
สหราชอาณาจักร
ประมาณ 17 ชั่วโมง ในการใช้แอป
แก้ไขเมื่อ 2 ธันวาคม 2017

This app is a DREAM!

My shop (www.tanninaquatics.com) utilizes two different shipping options for some unique products, as well as a variety of international options. I was tearing my hair out trying to find an app that could accommodate my needs. That's when I saw a forum post on this product. I went for it and am completely blown away! Not only does this app overcome any shortcomings of the basic Shopify shipping, it's literally the answer to all of your shipping customization prayers. The potential for customizations is unlimited.

I shot an email to Sharon on a Friday night- and not only did she get back to me the next morning with a "Yeah, we CAN do that!"- she offered to have me set up a Skype session THAT DAY with Joel, the developer...and he not only talked me through the process, but made numerous helpful suggestions and took the time to explain how the logic worked...and he LISTENED to what I needed. I'm a complete doofus on the tech side, but Joel made this a pleasant and straightforward process! Integration with Shopify is super easy and...well, surprisingly INTUITIVE- like the name! This is literally like having a custom shipping program. And with individuals like Sharon and Joel standing behind what they do, it's incredibly satisfying to work with them.

These people absolutely love what they do and it shows! I see this app becoming THE custom shipping app for many Shopify stores. I would not hesitate for a second to get this app and take advantage of the amazing service that they offer! I don't usually jump for joy about stuff like this, but Intuitive Shipping is really helping me to take my business to the next level with this app!

Do yourself a favor and check this one out! And tell everyone you know once you get it installed!

-Scott

Tannin Agatics
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ประมาณ 10 ชั่วโมง ในการใช้แอป
7 สิงหาคม 2023

Amazing app, intuitive to use and does exactly what we need to. Michael was extremely helpful with the setup

LOFT
สหราชอาณาจักร
ประมาณ 3 ชั่วโมง ในการใช้แอป
Intuitive Shipping Inc ตอบแล้ว 11 สิงหาคม 2023

Thank you for this! We appreciate you taking some time to share your experiences with Intuitive Shipping, and it's great to hear that it's giving you what you need. Michael and our support team are here for you should you run into any concerns or if you just have a simple question.

Best regards,

Ron Anderson
Customer Experience Manager

1 กรกฎาคม 2021

Helped me get a free shipping rate for non-wholesale customers for a promo over a holiday weekend. I was able to get what i needed quickly and without much friction.

Gameness
สหรัฐอเมริกา
ประมาณ 2 ชั่วโมง ในการใช้แอป