Intuitive Shipping

This is a top tier app that handles extremely complex shipping requirements with ease. The app itself is a masterclass in design and functionality, the support documentation that is included is excellent and the customer support is the best you could ever ask for. My requirements were fairly complex and had to factor in many variables and I ended up needing a bit of help getting across the finish line and Paul from their support team was patient, responsive, and conveyed the information in a manner that was easy to follow and understand. At no point did I feel rushed, pressured or as a burden. 10/10 for the app and support, and easily worth every penny of the subscription. Quite literally can't express how impressed I am with this app and the team behind it.

This app is by far the best I've ever used. When I didn't understand the set up - they walked me through every step. When I needed to make changes over a year later, they again responded almost immediately with the solution. The best part, is that they didn't have to "fix" anything - it was just pointing me to the answer, or clarifying things. Can't recommend this any higher - Simply the Best Shipping solution I've used.

We’ve been using Intuitive Shipping for good while after switching from Smart Boxing. Intuitive shipping is user friendly & we can’t see enough thanks to the team for their reliable support over the years. They are quick to respond to questions and provide solutions that are very effective. Thank you gentlemen for the convenience of early morning calls and for supporting our business as we evolve.

Fr - Old to New Furniture & Decor

We've been using this app for months, and it does deliver. And whenever we run into something trying to improve the user-experience, i.e. adding new scenarios, etc. the tech team is quick to respond and super helpful. Kudos!

Intuitive Shipping has an incredible amount of functionality, which means it's a powerful tool and suitable for all business types, but it also means it can be a bit overwhelming to navigate if you're not savvy with shipping apps. I contacted their customer support before using the app to see if they could help navigate this, and they literally took us through step by step to get shipping configured for 68 stores, and were even able to jump in and configure most things for us.

They took all the stress out of getting shipping sorted for us, which made launching our website infinitely easier.

The customer service can not be faulted, they were patient and friendly and very very responsive. They're quick to resolve any technical issues, and they are helpful with troubleshooting configuration issues as well.

Highly recommend!

The app has been performing well so far. We did have a few niggles at first, but Chelsey was on hand to help us configure the app as per our needs.

Overall great, knowledgeable, friendly customer service and the app is performing great!

I really appreciate the support team of this app. Any time I have had an issue, they have been prompt to figure it out with me.

The app offer robust features allow for customization that perfectly aligns with my business requirements. Whether it's setting up complex shipping rules or configuring rates, Intuitive Shipping offers unparalleled flexibility and reliability.

What truly sets Intuitive Shipping apart, however, is their exceptional customer support. From the moment I reached out with a question, I was met with nothing short of professionalism and dedication. Their support team is incredibly knowledgeable and goes above and beyond to ensure that all my questions are not only answered but also thoroughly understood. They take the time to provide personalized assistance, walking me through any challenges I encounter and offering valuable insights to optimize my shipping strategies. It's evident that they genuinely care about their customers' success and are committed to fostering long-term partnerships.

The team at Intuitive have been extremely helpful in getting us up and running with our complicated shipping scenarios. They were always available to help answer our (many) questions and even followed up with us multiple times to make sure everything was running smoothly. We've only been using the app for a month or so but have had zero issues with integrating it into our Shopify checkout. Would definitely recommend.

I can't say enough good things about this app and the team behind it. I'm using it on two completely different high-volume sites that have very complicated shipping scenarios (several). This app handles it all. And does it well. Even better than the app is the support team behind it. Quick to help, and incredibly knowledgeable. I don't fully understand how they make it all work, but knowing they're there is a relief. I highly recommend this app based on my experiences over the past few years. And the customer service is the best I've experienced. When an app makes me look good to my clients, it's a win for everyone.