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This app combines the functionality of 2 apps we used before, saving a bit of money but the best part is that we've never been able to calculate shipping rates as accurate as we have with this app. Support is stellar and quick to answer any questions and help out when you have a specific scenario in mind. I'm glad we found you!
Excellent customer service, the team is very helpful and responds quickly to any modifications we need.
Thank you for sharing this! We're happy to hear you're getting the help you need. Our team is here for you if you have any other questions or if you run into any challenges with your setup.
Best regards,
Ron Anderson
Customer Experience Manager
Fantastic app, fantastic team and support! We have complex rules that Intuitive is able to handle. I've been through many of the other available apps and this is the best one out there. Kudos to the team and highly recommended!
This app fixes Shopify's one-box default shipping. The app is fully customizable to fit your shipping needs, and their customer service is prompt and informative. The 4D boxing algorithm is a very handy tool for anyone that has a variety of different size products. Great Job Intuitive Shipping.
Amazing Support, great app and works without problems! I moved from their other app to this newer version and support worked with daily to get everything moved over correctly. Thank you so much.
Thank you for sharing this. We're glad to hear you have been successfully migrated to Intuitive Shipping. We hope you take advantage of Intuitive Shippings more robust and complete feature set. If you have any questions, or if you run into any concerns, please reach out to our support team for assistance. We're here to help make your transition is as smooth and seamless as possible.
Best regards,
Ron Anderson
Customer Experience Manager
The help team at Intuitive Shipping, especially Michael, is incredibly patient and dedicated to getting this App working just the way you want it. And they'll walk you through all the steps so you can make updates on your own and not be reliant on them to do it for you. The functionality of the app is just what we were looking for: robust flexibility in setting rates based on product types, customer locations, membership status, etc. We couldn't find anything else that was as seamless from membership signup to shipping discount. Because of the number of ways it can be configured, there is a bit of a learning curve and necessary patience and persistence to getting it setup properly. But that's why Michael and team are there!
Wow, thank you for the kind words! Our team very much appreciates your feedback. It's great to hear that Intuitive Shipping is meeting your shipping needs and giving you the control and flexibility that you need. Our Customer Success team is always here any time you have a question or a concern.
Best regards,
Ron Anderson | Customer Experience Manager
I've used this app on previous stores and it really is great at customizing rates if you need to set them up manually when there's no carrier integrations available to pull rates.
Support team is also very friendly and always respond quickly and are very helpful.
Also provides additional features which native shopify setup lacks like being able to do $ or % off shipping rate discounts.
Thank you for taking a few moments of your time to share this! It's great to hear you're taking advantage of a few of the many customization features in Intuitive Shipping, like our custom rates and discounts, and that you're getting the support you need from our team. If any questions come up, or if you run into any issues, please don't hesitate to reach out to us. We're here to help!
Best regards,
Ron Anderson
Customer Experience Manager
This app works really well and does exactly what I needed it to do. The customer support has been really great as well with prompt, polite and helpful responses. I did experience some issues in the beginning but they were all my errors, you really want to make sure you have all of your weights, dimensions and shipping scenarios perfect before leaving test mode, and run lots and lots of tests! My only complaint would be that when I did have a missing dimension etc, my customer would get an error that told them I do not ship to their address. I wish the error were a little different as the customers found it confusing.
This is definitely the BEST shipping rate management app on Shopify. We have used other ones, but this one is (1) user-friendly, (2) extremely robust, and (3) has awesome customer service (thanks, Joel).
It basically solved a major problem that we had been experiencing for years related to discounts/free shipping minimums/and excluding specific collections. We run a subscription box business in conjunction with a shop, so our shipping needs are a bit particular. We could not find a Shopify app that could give us the shipping set-up that we wanted, so we talked to several Shopify experts who either told us we could not have the set-up we wanted because it was (1) not a simple task and would require more $$$, or (2) it could not be done.
We were doubtful when Joel told us that Intuitive Shipping could definitely be set up to our specifications. We have been testing this app for a while now and it really does what everyone else said could not be done without expensive customization. $30/month for Intuitive Shipping is nothing compared to how much money we will be saving because of this app.
This app also made it very easy to add in our shipping rates. We have a lot of rates that we need to add in manually. The "copy" feature this app has is such a huge time-saver.
Love love love this app and would highly recommend it.
This App has provided us a great deal of shipping flexibility and the support has been outstanding! I highly recommend this App!