Intuitive Shipping , 424 条评论
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Their Support is amazing - They have support hours listed in the app, But then They also have an on call team for when/if things dont work or you need that urgent question answered. A very powerful and Easy to understand app with their support. We were up and running with a very complex Shipping matrix within a few hours. Most of that time was labour in entering. The only recomendation I would have is can you guys make an option to import/export the shipping scenarios so they can be edited in a csv file
Switching to Intuitive Shipping has proven to be a brilliant choice for my online business. It obliterates the app I was using before. It is surprisingly easy to get up and running and does a very good job of accurately generating shipping charges. It has alleviated all the stress I used to have in the shipping department. Additionally, the support team is exceptional. Issues are quickly addressed and problems are fixed immediately when they rarely arise. To be clear, any problems I've had are not within the app, but silly mistakes made on my part. This is by far, the best, most user friendly shipping app I have ever attached to my Shopify store. I cannot recommend Intuitive Shipping highly enough.
Great software for even the most complex scenarios. While it was a bit complex to set up, Intuitive has amazing support and helps every step of the way. Quite unusual for most of the apps we use in this space, especially for the price. Using this software I'm able to give customers the best possible rates with minimal risk, thank you Intuitive!
Wow, thank you for the amazing review! It's great to hear Intuitive Shipping is contributing to your store's checkout experience. Don't be a stranger! Reach out whenever you need help or have a question.
Best regards,
Ron Anderson | Customer Experience Manager
Intuitive Shipping has been able to handle every scenario we have thrown at it. Drop shipping from multiple locations with different packages and mixing in free shipping promotions. Yes, it can be done. The customer service is INCREDIBLE! Joel takes the time to build your shipping solution and is readily available to make adjustments as needed. For cost, functionality, and customer support this app is hands down the best shipping calculator on shopify.
Simple, effective, with very responsive and helpful support
Our shipping requirements are very complicated and Shopify's restrictive, frustrating postage calculations were driving us crazy. Intuitive Shipping is a brilliant app that solved all of our problems easily. It is simple to set up but if you need help, Joel is always on hand. He answered all of our emails promptly and helped set up the more complicated shipping scenarios and ensured everything we had set up was working effectively. Thanks again for all the help and this excellent app.
This is a great app that delivers on everything it promises with a great team that's always ready to help.
Thank you for taking a few moments to share this! It's great to hear that Intuitive Shipping is helping you succeed with shipping. Please us know if you have any questions!
Best regards,
Ron Anderson
Customer Experience Manager
Paul has been great at helping us get up and running. Highly recommend if your shipping is more complicated than the basic apps.
I have been very impressed so far with the power and functionality of Intuitive shipping. Even more impressive is the customer support and the customer friendliness of the platform. One thing i find difficult with many apps is that free trial periods are not typically enough to find the success of a platform. Intuitive's solution of allowing unlimited testing time was a game changer.
Thank you for taking a few moments to share this! We're glad you were able to take advantage of our unlimited testing mode period to feel confident with your setup before going live. We're here to help if you have any questions or run into any issues.
Best regards,
Ron Anderson
Customer Experience Manager
Does what it suppose to. Although it might appear tricky to set up, the tech support is very helpful so not really an issue.
Thanks for taking time out of your day to share your experiences with Intuitive Shipping and for helping others to make an informed decision. We really appreciate it! If we can help with anything further, please let us know.
Best regards,
Ron Anderson | Customer Experience Manager