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Absolutely the best shipping app for complex shipping scenarios. Michael was excellent with support, always responding quickly and thoroughly to any question. We love the fact that it can handle our specific needs no matter the product combination. Great for stores that need to define their own shipping times to account for processing and those that pass shipping discounts on to customers. Thanks guys!
This app has provided THE solution to our complex shipping requirements. Once configured, the smartboxing algorithm really improved the delivery service options and rates returned for our customers. It integrates well with our UPS carrier negotiated rates. The support team provided excellent customer support as we worked through all of the configuration and testing.
This app is exactly what I was looking for! It's the only app (that I've been able to find - and trust me, I did a BIG search) to address the serious deficits in Shopify's shipping rate calculations for Canadian businesses. Before using Intuitive Shipping, I had only one default shipping box (which was huge to fit my biggest product), which meant that I would be charging clients buying only a wallet, $30-60 for shipping. Of course, that scared away a lot of potential business. When I got Intuitive Shipping, I was able to add dimensions to each product so that it would choose boxes that were better suited to the product that I was shipping - and charge the customer a reasonable shipping amount. My first sale post-installation/set-up of the app, the difference between my actual shipping price and the rate that the customer was charged was only 2 cents! Finally, I want to thank Joel (one of the co-founders) who spent hours with me helping me to set up my shop and my shipping settings via Skype. In summary, I would HIGHLY HIGHLY recommend this app to any Canadian businesses who are looking to improve their shipping rate calculations in their store. Thanks Joel!
Love working with these guys! Very prompt in answering questions and finding solutions for my website issues. My site just went live recently and the rates during testing were accurate. No other app does what Intuitive Shipping can do and for a good price. Looking forward to a long and prosperous relationship with this company. Thanks so much!
The Intuitive team has been the MOST HELPFUL and KIND group of folks I've worked with to set up my website. Setting up shipping functions that work is by far one of the most complicated tasks in developing a new website and they made the process much easier! The app is quite intuitive (ha!) and they have helpful guides, and are always SO helpful when I reach out. I highly recommend! Thank you Intuitive folks!
Wow, thank you so much for the high praise! We are very happy that your experience with Intuitive Shipping has been an exceptional one, and that you're getting the most out of the app, our support team and our self-serve guides. Please let us know if we can help you further should the need arise. Thank you for the enthusiastic recommendation!
Best regards,
Ron Anderson
Customer Experience Manager
This app is great for managing anything beyond a very basic shipping setup. If your store uses multiple box sizes for shipping, this app will choose the best box size for each order. The interface is very intuitive, and if anything doesn't make sense, Joel provides timely and professional support. Overall, this app is a lifesaver.
This app combines the functionality of 2 apps we used before, saving a bit of money but the best part is that we've never been able to calculate shipping rates as accurate as we have with this app. Support is stellar and quick to answer any questions and help out when you have a specific scenario in mind. I'm glad we found you!
Fantastic app, fantastic team and support! We have complex rules that Intuitive is able to handle. I've been through many of the other available apps and this is the best one out there. Kudos to the team and highly recommended!
This app fixes Shopify's one-box default shipping. The app is fully customizable to fit your shipping needs, and their customer service is prompt and informative. The 4D boxing algorithm is a very handy tool for anyone that has a variety of different size products. Great Job Intuitive Shipping.
This app works really well and does exactly what I needed it to do. The customer support has been really great as well with prompt, polite and helpful responses. I did experience some issues in the beginning but they were all my errors, you really want to make sure you have all of your weights, dimensions and shipping scenarios perfect before leaving test mode, and run lots and lots of tests! My only complaint would be that when I did have a missing dimension etc, my customer would get an error that told them I do not ship to their address. I wish the error were a little different as the customers found it confusing.