Intuitive Shipping , 429 条评论

整体评分
4.9
每个评分等级的数量
  • 97% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
编辑时间:2019年1月23日

Seems to be working well! Their customer technical service is fast and helpful if your a novice like me!

Eastern Bikes
美国
6天 人在使用应用
2020年4月15日

Their app worked better for us than the standard settings in Shopify, by far. Their support is incredible. They went above and beyond to make sure the app worked as we needed it to, even following up with me on a Saturday. The app works perfectly and sold me on the features and settings, but their support OVER SOLD ME. Highly, highly recommend this app!

Sibu Seaberry
美国
5天 人在使用应用
2018年8月21日

Intuitive Shipping solved ALL of our problems regarding different shipping rules based on customer tags. Their app is user-friendly, easy to navigate and easy to set up. Their customer service is phenomenal as well. We tried many other shipping apps and this is by far the best.

Shoplivylu
美国
4天 人在使用应用
2017年12月1日

There are no shipping apps on shopify that will allow me to customize individual shipping fees based on the box sizes I am shipping out. In the wine business, we are required to ship wine in special packaging which is costly and we need to be able to charge different fees for each of our box sizes in addition to shipping. All the other apps wanted to charge a fortune to customize this solution (i am talking thousands!!) Same with the shopify developers, they wanted to charge a fortune! Then I found this app and gave it a try. The customer support is awesome. If I have a question, i email and get a response. He even spent HOURS on the the phone helping me learn the system and how to customize the shipping settings to my stores individual shipping needs. Most people will not need hours to set this up. I just had a lot of specific package sizes and shipping scenarios I needed to set up. There is NO OTHER APP LIKE THIS ONE. All the other apps still use a one size fits all approach. Shipping is not one size fits all and neither should your shipping capabilities.
I GIVE THIS APP AND THE DEVELOPER, JOEL, 5 STARS!

Taylors Wine Shop
美国
4天 人在使用应用
2022年6月10日

Intuitive Shipping support were extremely responsive and helpful in getting all of our unique shipping requirements reflected in our customer-facing shipping quotes. This app enables us to implement our dropshipping strategy to more accurately charge the customer close to what we pay, resulting in more sales conversions.

FlowZone
美国
4天 人在使用应用
Intuitive Shipping Inc已回复 2022年6月13日

Thank you for sharing this! We're happy to hear that you've been taking advantage of our support services to help you get set up. Our team is here for you if you have any other questions or concerns about Intuitive Shipping, or if you just get stuck on something.

Best regards,

Ron Anderson
Customer Experience Manager

2022年6月9日

The absolute best customer service! They answered every single one of my questions and did it very quickly. Very customizable app that can do anything you need. I 100% recommend using them.

Natural Environment Aquatix
美国
3天 人在使用应用
Intuitive Shipping Inc已回复 2022年6月13日

Wow, thank you for the praise! Our entire team is thrilled to hear that your experience with Intuitive Shipping has been such a positive one so far. Please be sure to reach out to us if you have any questions or get stuck on something.

Best regards,

Ron Anderson
Customer Experience Manager

2023年1月5日

I was very happy to find the Intuitive Shipping app as our shipping costs were very different between different products and countries. I booked a demo for installation and Michael went through the whole app with me and helped installing it. After running some tests and adjusting some small things myself it worked perfectly! Very happy that we are now working with the correct shipping rates on our website! Thanks again Michael!

LIVLIV
比利时
2天 人在使用应用
Intuitive Shipping Inc已回复 2023年1月12日

We are also very happy that you found Intuitive Shipping! It's great to hear you took advantage of our free onboarding session and that you got the help you needed to get set up and running. Michael and the rest of our team are here for you if you have any questions or if you get stuck on something. Please don't hesitate to contact us.

Best regards,

Ron Anderson
Customer Experience Manager

2023年5月18日

The most incredible customer support from information, support and using the final product. We are so pleased we have changed to Intuitive Shipping. Please don't ever change your level of customer service. It is beyond 5 stars!

Eversfield Organic
英国
2天 人在使用应用
Intuitive Shipping Inc已回复 2023年5月23日

Wow, thank you for this amazing review! We're pleased you changed to Intuitive Shipping, too! We challenge ourselves to provide the best possible support because we want you to succeed, and we want you to feel confident using Intuitive Shipping. If you have any questions or concerns in the future, we're happy to help!

Best regards,

Ron Anderson
Customer Experience Manager

2022年1月17日

This will make is so easy and i must say it is easy to use and understand great hope to see this work on POS

Smart Watch South Africa
南非
2天 人在使用应用
Intuitive Shipping Inc已回复 2022年1月17日

Thank you so much for taking time to share this! If we can assist you or answer any questions you might have, please reach out to our support team. We're here to help!

When using Intuitive Shipping with Shopify POS, if you're using POS Lite, it doesn't support shipping options, so it won't interact with our system. If you're using POS Pro, orders that require shipping will pull shipping rates from our system as they do for online checkout.

Best regards,

Ron Anderson
Customer Experience Manager

2023年2月1日

great service! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

The Living Barrel
加拿大
2天 人在使用应用
Intuitive Shipping Inc已回复 2023年2月3日

Thank you very much for this very brief and very enthusiastic review! Our team is always here to continue providing the great service you have come to know and expect, so please don't hesitate to reach out. We're here to help!

Best regards,

Ron Anderson
Customer Experience Manager