评论 (482)

整体评分
4.9
每个评分等级的数量
  • 98% 的评分是 5 星
  • 1% 的评分是 4 星
  • 0% 的评分是 3 星
  • 0% 的评分是 2 星
  • 1% 的评分是 1 星
2023年4月12日

We have some pretty unique shipping scenarios with our combination of local and shipped services, and no other apps we looked at could really give us what we needed. Our most complicated scenario being our services that need a mileage charge included based on actual travel time.

Enter Intuitive Shipping. Any scenario we've asked about, we've been able to set up. We booked an onboarding/assistance call which was super helpful and easy to do. Any issues that arise (user error, not the app!) are resolved quickly (big shoutout to Michael Janes!). Even when an issue arose that they didn't have an immediate answer to, we were able to resolve it ourselves with their extensive knowledge base.

The app's interface is clean and easy to navigate, and overall it's been a great experience using Intuitive Shipping.

CAVES
美国
大约1个月 人在使用应用
Intuitive Shipping Inc已回复 2023年4月13日

Thank you so much for taking time to share some of your experiences with Intuitive Shipping! It's great to hear that our scenarios are giving you everything you need to manage a complex shipping setup, and that we've been able to handle all of your requirements. We appreciate that you're not only taking advantage of our free onboarding service, but our self-help articles as well. And our Dev team especially appreciates the love for our UI. If you do run into any issues or have any more questions about Intuitive Shipping, Michael and the rest of our support team are here to help.

Best regards,

Ron Anderson
Customer Experience Manager

2020年11月2日

I have a very complicated shipping scenario for my store, among all the shipping apps , only this app can validate my requirement

iShirt.Me
美国
大约1个月 人在使用应用
2022年8月8日

This has helped us so much. We're still working out some of the little things right now, but it's been great. Their customer service is unreal helpful, too!

surferswarehouse
美国
大约1个月 人在使用应用
Intuitive Shipping Inc已回复 2022年8月9日

Thank you for the kind words! We're glad to hear Intuitive Shipping is helping you succeed with shipping. Our team is always here if you have a question or need assistance. Let us know!

Best regards,

Ron Anderson
Customer Experience Manager

2022年3月18日

This app is amazing and the support team is more than helpful. Always willing to hop on a call and figure it out to meet the needs of the business. Intuitive Shipping was exactly what we needed to solve for complicated shipping logic. Hands down best service out there.

ASHLEY STARK
美国
大约1个月 人在使用应用
Intuitive Shipping Inc已回复 2022年3月18日

Thank you so much for the kind words! I'm so happy that Joel was able to work with you on Wednesday to get the configuration perfected before the launch.

On a personal note, I've always been a fan of STARK and love the company's history (textiles are my kryptonite). Ashley's designs for Ashley Stark Home are incredible, meeting a delicate balance where even though most of the pieces are quite neutral and will fit into different spaces, they are all statement pieces.

As the brand expands and your shipping needs change, please never hesitate to reach out to our team for guidance. We are always happy to help :)

Warm regards,
Sharon
Co-founder/CEO

2020年3月3日

Fantastic customer support. App was able to handle all shipping needs. Really appreciate having access to all features, and being charged according to number of order. Previous app, I kept feeling restrained by limitations every change I tried to make. Thanks Intuitive Shipping!

Mystic Barrels
美国
大约1个月 人在使用应用
2020年11月13日

Great app ! So much possibilities and flexibility. We tested many solutions, but Intuitive Shipping can really be considered as the "Swiss Knife" of all the apps. Michael and his team have been just amazing in support by answering questions and finding solutions for my website issues. I can only recommend, tanks so much !

n°74 E-Shop
西班牙
大约1个月 人在使用应用
2018年8月1日

Intuitive Shipping has worked great for our store. We've set-up direct to consumer shipping for flat rate and free shipping options. We've also added some expedited shipping options. These options are only available to our direct sales customers, and we have completely different shipping options for our wholesalers. This app solved our problems of wanting to offer completely different shipping options to our direct sales and wholesale customers. Oh, the support is fantastic too!

State Bicycle Co
美国
大约1个月 人在使用应用
2021年1月18日

Had an urgent issue and they were able to pinpoint it immediately. Was super helpful. We have very specific shipping needs so any glitch can be hard to find.

Gracefully Fed
美国
大约1个月 人在使用应用
编辑时间:2019年7月15日

I use this to quote Fedex LTL just like my customer service does. It calculates the number of pallets needed for the job and gets a quote back from fedex. So well thought out with terrific extra features

GFC TEST
美国
大约1个月 人在使用应用
2022年4月11日

Intuitive is a great app, and like the name suggests, it is highly intuitive. For complex scenarios, you do need some help, but support is always there to help you when you need it. Excellent support team willing to help you resolve any complex setup scenarios that you may have.

Rostock Auto Spare Parts
阿拉伯联合酋长国
大约1个月 人在使用应用
Intuitive Shipping Inc已回复 2022年4月19日

It means a lot to us that you took a few moments out of your day to share your experiences with Intuitive Shipping. We're glad you were able to work with our support team to get the help you needed configuring your scenarios. We're here to help if you run into any issues of have other questions about the app at any time!

Best regards,

Ron Anderson
Customer Experience Manager